Rinnai RPC41WA Questions & Answers
- RPC35WA / RPC41WA · See All
- MPN: RPC41WA
14 questions from our users
My daughter has just bought one of these units and she said the hose gets really hot is that normal
Hi Jane Carr,
Thank you for your question....
Read more Its normal for the exhaust hose to get hot as its expelling the hot air out of the room to outside. If you require any additional assistance, feel free to contact our technical team on 1300 555 545 Thanks, Rinnai AustraliaMy daughter has just bought one of these units and she said the hose gets really hot is that normal
Hi Jane Carr,
Thank you for your question....
Read more Its normal for the exhaust hose to get hot as its expelling the hot air out of the room to outside. If you require any additional assistance, feel free to contact our technical team on 1300 555 545 Thanks, Rinnai Australia
Yes that is normal coz like Rennai's reply, it's expelling hot air outside. That's why when I had mine I dipped a towel into cold water and wrap it around the hose. It's gonna take that much longer to...
Read more cool the room down if the hose is not covered. Hope this helps.Hi Khoa Le,
Rinnai does not recommend anything obstructs the hose, as per the manufacturer and installation instructions. ...
Read moreThis states the following - "The air outlets and the ducting system must not be obstructed" Thanks Rinnai Australia
When you set the timer to start and finish air conditioning on the portable model, will this repeat on a daily basis? (Will it switch on and off at the same time each day?)
Hi Elisha C,
Thanks for the question....
Read more According to page 13 of the manual. Once you set the timer, these stay set until the 'Timer' button is pressed again (or the power is turned off) this will disable the current settings. With the appliance "OFF", press the "TIMER" button (1) once to active Delay On Timer. Press "TIMER" button (1) to set the desired time period (1-24 hours). Wait until the timer indicator is light. With the appliance "ON", press the "TIMER" button (1) once to active Delay Off Timer. Press "TIMER" button (1) to set the desired time period. Wait until the timer indicator is light. When a timer is set, pressing the "TIMER" button (7) will cancel any timer settings If you require further assistance we would recommend contacting our Technical team on 1300 555 545 Thanks Rinnai Australia
The cooling seems to stay on for a brief time (5minutes) then reverts to fan for about 15 minutes). It definitely does not get to the temperature that I set it to. Any clues?
The unit is brand new. It also has the heat exhausted through a wall outlet.
It fails if over 25 degrees. Waiting for an answer before I return back to Goodguys.
Hi Anthony Mascia,
Thank you for reaching out to us. ...
Read more We would recommend contacting our Technical Helpdesk on 1300 555 545 (option 3) for assistance. Thanks, Rinnai Australia
Hi. I’ve tried tech support and they could not provide an answer. I tried your service team and they suggest I return it back to the retailer for a replacement.
Hi Anthony Mascia,
The unit can be returned to the place of purchase for a replacement....
Read more Thanks Rinnai Aystralia
Do I need to drain the water out if I use the humidifier or is there a hose that empties the water out?
Hi ttsailormoon t,
Thank you for your question....
Read more As I am unable to find the answer for you in the manual, please contact our Technical team on 1300 555 545, option 3. I can advise there should have been a drain hose included in the contents that came with the unit. Thanks Rinnai Australia
Hi there,
I purchased my portable air con a little over a month ago. in this time it has not alerted me that the water needs to be emptied even though I use it on a nightly basis. I tried to empty it but it didn't contain any water. It also constantly switches from cool to air.
Thanks for the question Chanelle, it is not unusual for the air-conditioning unit to not require emptying as it depends on the weather conditions. In more humid areas where the unit is drawing more ...
Read moremoisture it will require emptying but the unit will display when this is required. We do recommend emptying at the end of season or for periods when the unit will not be used.
I have a question about my portable AC, its RPC41WA. It's about draining the water. I used 1 months without draining water and it doesn't show anything like full tank, but then i was worried and bou...
Read moreght a new hose drain pipe and fitted in the AC and i put 100L bucket on it and turn on whole night with the bucket and pipe on it, and in the morning the bucket filled it up almost to the top. There's lots of water So is this AC no need to drain or it drain by itself like during the cooling process?Hi Gabriel M,
Thank you for the question. Please contact our technical help desk for further assistance on 1300 555 545 option 3....
Read more Thanks, Rinnai Australia
I bought the RPC41WA a few weeks ago and got it delivered last Thursday. On the first night of use (Friday) I had the condensate drain hose on and woke to have a saturated carpet. On the second night I had a 80L bin which the unit filled it up almost to the top.
I then plugged up the Drain Outlet (7) and no problem. Is the correct way to use is by plugging up the Drain Outlet or by connecting the Condensate drain hose? Thanks in advance.
Hi Tak,
Thanks for your enquiry. We have a technical helpdesk (which is a free service), who can be contacted on 1300 555 545 and select option 3. ...
Read more Alternatively, you can forward your details onto [email protected] (including your name, contact number and copy of your Product Review enquiry), where one of our customer representatives will contact you shortly. Thanks, Rinnai Australia
To Rinnai Official: Can I ask how this unit it set up and what is the window and duct kit? The unit I am thinking of purchasing is the Rinnai C4.1kW Cooling Only Portable Air Con. Thank you.
Thank you for the question FranA. Could you please send your details to [email protected] mentioning this review and we will be able to forward further information to you.
Really? I am asking the question here but I need to contact someone else? That's not very helpful.
How about providing the answer and being transparent in order to help everyone reading these reviews? Why be evasive?
Is it suppose to keep switching from air con to just fan then back to air con? 3min air con, then 8min just fan then switches back to air con. Did I get a faulty unit?
Thank you for the question Rey. The Air conditioning unit is suppose to run continuously, if there is a demand for use. If there is no demand required, a technician is required to inspect the unit. We...
Read more would recommend contacting the installer to inspect the unit to make sure the installation is correct and enough refrigerant gas is available in the system. Alternatively you may call our customer service on 1300 555 545 option 2 for further assistance.
Can you set a specific time of the day eg 1600 - 2000 for it to come on and off every day at the same temp eg 22?
Thank you for the question DrG. There is not programmable timer with this air conditioner.It has 10 hour sleep function and delay timer function.
Can the Rinnai RPC41WA portable air conditioner outlet hose be fitted in window opening of wind out windows (winder in centre of frame)?
I love my new Rinnai portable air conditioner but is the motor meant to constantly cut in and out?
I think that’s a question for Rinnai. Mine stays on until the preset temp is achieved
Youve got "climate control" on. Sounds like youve programmed the temperature to be at room temperature like 22 deg or something which means when the room is at 23 or 24 the air cond will try and cool ...
Read moreit coming down to 22 when it will switch off. But then switched off the room temp goes back up to 23, 24, 25 etc it will switch itself on again to try and cool it down. Just turn the temperature down to 16 or 17 that way the air cond will always try to get down to that temp and never really be able to so it stays on all the time
It shouldn't do, please contact Rennai for conformation while it is still under warranty.
Does anyone have any tricks or tips for securing the vent hose? It keeps popping off the back of the unit which is getting annoying.
Sounds like its not screwed in properly ? Just just try and screw it right in till it wont screw anymore and it stops. Otherwise maybe use thick sticky tape and tape it down
Thanks for the question Lyn, as Fred has mentioned the vent hose may not be screwed in as far as it can be or might not be threaded correctly. Always ensure the vent hose is not being stretched too fa...
Read morer from the outlet as this will put extra pressure on this connection.
Hi, I understand it is completely normal for a portable air conditioner to be noisy. But how noisy is too noisy? We just purchased the 41WA and it is so loud that it hurts my head and I can’t sleep through the night. My guys feeling tell me there’s something wrong but how do I know for a fact?
I think I can answer this because I have had an exceptional circumstance a little while ago that made my Rinai noisier than it should be. And there’s a slim chance this might be happening for you. Bef...
Read moreore it started to get warm up here in Brisbane, friends visited who have a curious three year old. She was sitting on the floor playing with a bunch of small plastic zip ties, and I notice that she passed one or two of them through one of the plug holes at the back where you attach the pipe that drains any condensation when the aircon is running. So when the first hot day came and I fired up the Rinai and all,was well until the compressor fan kicked in. It does sound like one of those plastic zip ties it hitting against the bottom fan when the compressor starts and that’s considerably louder than before. I’ve not,done anything about it yet, but the manual has a section on what panels can be removed to clean the filters etc. my guess is that you could remove any foreign object that might be causing a rattle like mine has. I know this is going to be a slim chance that this is also your problem, but it’s worth considering. Hope that helps
I don't know if this is going to be of any help to you. My Rinai is located in a very large space 16 X 14 metres square and it may be that the sound effects are louder if your space is smaller than mine
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