Rinnai RPC35WA / RPC41WA Questions & Answers

Hi Dillon C,

Thanks for the question, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).

Thanks,
Rinnai Australia

Hi Sheba,

Thanks for the question. The RPC35WA / RPC41WA have the same decibel rating of 52DBA on fan and full cooling operation. If you require any further assistance please contact our technical help desk on 1300 555 545.

Thanks,
Rinnai Australia.

Hi David M.

We have sent a private message to discuss the matter further.

Thanks,
Rinnai Australia

Hi Shell M,

Thank you for your question in regards to you Rinnai portable cooler.

Baha F is correct in their reply, as the Rinnai portable cooler doesn't require continuous drainage during use and can be drained once the 'FULL TANK" code appears.

Please see below, taken from our manual.

If you would like to private message us your contact details, I can email or post a copy of the manual out to you today.

During operation the appliance may produce small amounts of
condensate. The appliance has an inbuilt condensate tank. If all three
drain outlets (7), (8) and (12) are plugged, then this tank may reach
capacity. If this happens, the appliance will stop operation and the
condensate full code “P1” will be shown on the control panel display
and the condensate tank will need to be drained before operation can
be resumed.

To do this:
1. Place shallow tray such as an oven baking tray or similar (with at
least a 1 litre volume) under Drain Tray Outlet (12).
2. Remove the plug from Drain Tray Outlet (12) and drain out the
condensate water, once the condensate is drained replace the
plug, the appliance will now be able to then resume operation.

Thanks
Rinnai Australia

Hi Chanelle H,

Thanks for the question, the amount of liquid build up in your unit directly relates to the level of humidity. Prior to Summer, if the humidity has been moderate, the build up of liquid will have been minimal. The RPC range of portable air conditioners are designed to remove any condensation from the air by pumping it into the hot outlet pipe. On days of high humidity there can be a build up of liquid collected which will accumulate, however the liquid needs to build up to a certain point before draining is required. Operating the cooler on DRY (de-humidifying) mode on days of high humidity may reduce the production of condensate. Should you wish to discuss this further please contact our Technical Department on 1300 555 545 (option 3).

Thanks,
Rinnai Australia

Hi Mel M,

Thanks for the question, the RPC range of portable air conditioners are designed to remove any condensation from the air by pumping it into the hot outlet pipe. However, on days of high humidity there can be a build up of liquid collected which will accumulate and have to be drained. Operating the cooler on DRY (de-humidifying) mode may reduce the production of condensate.

Thanks,
Rinnai Australia

Hi Amanda P,

Thanks for the question.

The top plug is to be left out as this is a drain outlet for the air conditioner, the second plug should be left in as this connection is not used in this model.

Thanks,
Rinnai Australia.

Thanks for the question SA, we have sent a private message to discuss this matter further.

Thanks
Rinnai Australia

Hi Sharon M,

Thanks for the question, the RPC35WA has a rated input power of 1.34kw and the RCP41WA has a rated input power of 1.78kw.

Thanks,
Rinnai Australia

Hi Diane,

Thank you for your question.

Our Technical Help Desk Department would be able to discuss in more detail the operation of your portable Air Conditioner.

They can be contacted on 1300 555 545 (option 3).

Thanks,
Rinnai Australia

Hi KTB,

Thanks for the question.

We are sorry to hear you are experiencing issues. We suggest making sure the threads are aligned for easier installation. If you experience any further issues please contact our Technical help desk on 1300 555 545 option 3 for assistance.

Thanks,
Rinnai Australia.

Thank you for the update KTB, as a trusted brand for over 50 years, Rinnai place a strong emphasis on the quality of our products and are always striving to improve our customer experience. We will pass your comments onto our Product Development team.
Thanks,
Rinnai Australia

Thanks for the question Chanelle, it is not unusual for the air-conditioning unit to not require emptying as it depends on the weather conditions. In more humid areas where the unit is drawing more moisture it will require emptying but the unit will display when this is required.

We do recommend emptying at the end of season or for periods when the unit will not be used.

Our technical team may be able to help with the other issue you are facing, they are available Monday to Friday on 1300 555 545 option 3.

Thanks
Rinnai Australia

Thanks for the question Melissa, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).

Thanks,
Rinnai Australia

Thank you for the question Chezz O,

We have provided the specifications for you below;

MODEL RPC26WA RPC35WA RPC41WA
Power Supply V/Hz 220-240~ / 50
Maximum Input Power W 1200 1600 2000
Dimensions - Net (H x W x D)mm 798 x 475 x 417
Dimensions - Packing (H x W x D) 890 x 520 x 450 Weight kg 32
Nominal Cooling Capacity kW 2.60 3.55 4.10
Rated Input Current A 4.45 5.95 7.89
Rated Input Power kW 1.00 1.34 1.78
Refrigerant Type R410A
Refrigerant Volume g 350 520 520

Thanks,
Rinnai Australia.

Hi Tak,

Thanks for your enquiry. We have a technical helpdesk (which is a free service), who can be contacted on 1300 555 545 and select option 3.

Alternatively, you can forward your details onto [email protected] (including your name, contact number and copy of your Product Review enquiry), where one of our customer representatives will contact you shortly.

Thanks,

Rinnai Australia

Thank you for the question FranA. Could you please send your details to [email protected] mentioning this review and we will be able to forward further information to you.

Thank you for the question Tuffy. This is a normal process for the portable air conditioner, as cold air is filtered into the home, the hot air is pushed out through the exhaust.

Hi Denise W,

Thanks for the question, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).

Thanks,
Rinnai Australia

Thank you for the question Rey. The Air conditioning unit is suppose to run continuously, if there is a demand for use. If there is no demand required, a technician is required to inspect the unit. We would recommend contacting the installer to inspect the unit to make sure the installation is correct and enough refrigerant gas is available in the system. Alternatively you may call our customer service on 1300 555 545 option 2 for further assistance.

Thank you for the question DrG. There is not programmable timer with this air conditioner.It has 10 hour sleep function and delay timer function.