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Rose Wholesale
- 3 reviews
- 2 likes
Overall 3 stars
Made my 4 orders online and overall found that it is hit and miss with their products. Sizing is all over the place and varies from one item to the next.
quality tends to be good with most products and customer service is very good got many refunds due to wrong sizing and got to keep item .., will give to charity.
Postage also varied but mostly took 10-15 days.
Of course I did this but the item still came back too small. I have also tried ordering a larger size than what I take but sometimes the items are still too small. I have contacted your customer servi...
Read morece many times about this but obviously the message is not getting through.- 3 reviews
- 4 likes
Shipping is a disgrace
I made the purchase online the purchasing process went through quickly ofcoutse but then they tell you the shipping estimates time is between 15-35 days.
I ordered dresses for Christmas and ordered at the beginning of month thinking ill have time to receive to now I've got 7 days left and half a chance of receiving my products which will be useless to me after the 25th.
Dear Samantha,
Thank you for raising this issue. ...
Read more All items can be shipped using varying shipping methods. The method of shipping can be chosen by the customer. For more details : http://www.rosewholesale.com/m-article-id-39.html. Could you message us your order number? We look forward to your reply, Rosewholesale Customer Service Center- 3 reviews
- 1 like
Would buy again
I bought three Halloween dresses and a top the top came but looks different from the picture a little but nice anyway and one of the dresses arrived totally different colour than shown in picture still waiting on other 2 dresses the size was good and as described so i would buy again.
Missing items
I have Oder twice through this site. Both times one item was missing. I'm dissatisfied with the customer service I have received when asking about my missing items!! Also the tracking I paid for never worked but they were happy to charge me for. Still can't get a refund or the missing items and it's been 3mths now! The dresses I recieved were ok, one dress is not what I ordered at all. The other missing item is a pair of bathers. They don't care to help the customer at all once they receive their money. I'm so disappointed as I love what they are advertising. Very hesitant to order online ever again
Dear Muffet,
We are sorry to hear you are experiencing issues. ...
Read more In some cases we will ship out the items seperate packages to make it easier for shipping. All of our items can be shipped using varying shipping methods. The method of shipping can be chosen by the customer during the check out process. For more details on shipping methods, please click here: http://www.rosewholesale.com/m-article-id-39.html. I have followed up your case and our team will solve it for you.Please kindly provide the order number for us. Best regards, Rosewholesale Customer Service CenterThis is bull!! I even called your company and was given the run around and then hung up on. And now the clothes I have received are falling apart!!! I will never recommend you to anyone
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Questions & Answers
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Details
Category | Online Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands |
---|---|
Offers Free Standard Shipping | No |
Mens / Womens Clothing | Mens and Womens |
Labels Sold | Own Label |
Buy Now, Pay Later Options | None |
Type of Footwear Offered | Casual & Dress Shoes, Exercise & Sport Shoes and Ugg Boots |
Clothing Type | Activewear, Children, General / Everyday, Maternity Wear, Plus Size, Pyjamas / Sleepwear and Swimwear |
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Dear Mel,
We regret that you are having issues with the size of our items. ...
Read more Before purchasing our products we kindly ask that all customers refer to our sizing charts located underneath the product description on every item page to help them choose the correct size. Please tell us your order number. We look forward to hearing from you, Rosewholesale Customer Service Center