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Fast service!
Excellent service. Fast delivery and high quality products that were cheapest I could find. Will use them again... and again... and again!
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Hel_rey
- 2 reviews
Amazing service !
I am really impressed by how easy ordering from Rushfaster was. The price was very low and everything went smoothly. I received my order in 1 business day in Sydney metro. I will be back !
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Matt
- 2 reviews
Great products and great service
I've bought many items from Rushfaster's online store. I've been happy with all of them! Keep up the great service Rushfaster!
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HollyGreater Melbourne (Outer), VIC
- 55 reviews
- Verified customer
Super fast shipping and low prices
I ordered my backpack on Monday, and it showed up on Wednesday in metro Melbourne. They notified me when my bag was on its way and a day later it was delivered to my doorstep. The price couldn't be beaten and the whole process was simple and quick. Great company to deal with and I'll be back if I need anything else!
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Awesome service and really fast
Ordered my backpack Thursday night with the normal shipping, arrived Monday !
I was been noticed at every step of the shipping and the delivery, really useful.
I'm really happy, I will definitively order again with them or recommend to a friend.
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AlexSydney, NSW
- 3 reviews
Low quality at high prices
I'm sore at myself for falling for this, I've had an issue with a $80 iPhone case that fell apart after only weeks. My emails to them first told me in a scripted polite way to sod off.
After tweeting them with pictures they change tone and offered me a replacement.
I've spent weeks following up this replacement and still no case, it is clear that they are passively resisting standing behind the items they sell.
For Apple Store prices and margins you'd expect no quibble replacement.
They've lost a customer.
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Awesome service!
Ordering online was simple & product was offered at a really competitive price.
Speed of delivery was AMAZING...living in rural WA, parcels from Eastern States can take up to 3 weeks to arrive (yep, it's true!)
Rushfaster lived up to their name & it was with me in a flash...thanks, guys!
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YeeSydney
- 4 reviews
- 2 likes
These guys have great stuff and great service.
I bought few backpacks from rushfaster in the last few years. Every time it was speedy delivery and I received emails with the status of deliveries. I returned one of the bags because of the size was bit of small and got refund in couple of days. I'll buy again from them.
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Terrible customer service
Bought a $200 Sandqvist backpack. Strap started to fall apart after a month of use. Contacted Rushfaster cia their contact email page twice & received absolutely no response. Disappointing. Would never purchase again from this company, no customer after care at all.
1 comment
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DJB
- 2 reviews
- 1 like
Super quick
Rushfaster is brilliant. It's service is second to none and it'a products are terrific. I have recommended Rushfaster far and wide.
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Sage WoodAU
- 2 reviews
- 1 like
Rushfaster has it covered
I ordered a Blunt umbrella from Rushfaster online and I believe the rumours. Rushfaster certainly lives up to its name. Speedy service, great products and satisfying customer service. I will be bookmarking their website from here on in. Thankyou
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Perfect solution
Absolutely love my backpack, perfect sixe to fit my 11" tablet (no cover). Love all the compartments, one at front for phone, two inside, one with mesh and velcro and a key chain inside.
Slips easily over shoulder and I can slip it around to my front to access. As I have mobility issues and need hands freeand use a collapsabile stick, I can the straps st front I can slot it into them, when not usung. So very happy.
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Great service
Great service, both items arrived promptly, shipping across aus can take forever sometimes but 3 days and free.... awesome!
Would most definitely use for a third time
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Crumpler computer bag
searched online and placed order. Kept up to date with order progress and product delivered in good time. I'd use Rushfaster again. No problems!!!
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DemudderMelbourne
- 13 reviews
Unbelievably speedy delivery
I ordered two products from Rushfaster around 12:30pm on 21//12/2016 hoping they would arrive before Christmas. I received them in Melbourne before midday on 22/12/2016. Delivered in under 24 hours at the busiest time of the year! Excellent!
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Very efficient, speedy service. Great products!
Online purchase. Very easy ordering process. Item delivered promptly.
I have purchased through Rushfaster three times now and cannot
fault their service.
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Great service and product
Ordered toiletry bag. Great product and received within 2 days. Great service. Thank You Rushfaster. Will definitely be using your site again.
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Fantastic Service
Thank you for the best customer service and express delivery before Christmas. I ordered this a week after other online purchases and it arrived first.
My original purchase was no longer available but I was given the choice of a more expensive Chrome Bag at the same price.
Great follow up and customer service Thank you and Merry Christmas.
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Excellent Customer Service
A few seconds after I submitted my order online I realised that there was a 20% discount code I could have entered and hadn't. Fully expecting that Rushfaster would be well within their rights to say no, i decided to e-mail anyway to see if I could get the discount. I received a reply very promptly and the same day they refunded money onto my credit card. I received my parcel promptly as well. I am very impressed, thank you!
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ClaireGreater Melbourne (Metropolitan), VIC
- 3 reviews
Great experience overall
Ida Wallet purchased on line. Loved the simplicity of this style and you can feel the quality of the lovely soft leather.
Very happy with the delivery arrived within 2 days.
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Questions & Answers
Chanelleasked
I received an alert from Australia post that the item had been delivered. I was home all day and no post office slip in mail box although it said it just be signed for. I also received a Fraud notification from the bank. Freaking out and no-one is getting back to me.
5 answers
Daniel C.Rushfaster
Hi Chanelle.. how have you contacted us? The best bet is to live chat with us, just leave us a message if we're offline, and then we'll get back to you. Please let us know if the fraud notification relates to us in anyway. Otherwise, we just need your email address or order number to track your parcel.
The fraud notification was from the bank regarding the transaction to yourselves. I have e-mailed and text this afternoon and lodged an inquiry with Australian post. Your attention would be appreciated.
Daniel C.Rushfaster
Chanelle... we dont seem to have an email from you. Can you please email care (at) teamrushfaster.com.au or live chat us.
Stacey Vasked
Good morning,
Hoping you can assist me.
I am wanting to purchase 50+ wireless, noise cancelling/muffle noise headphones for staff,
Can you please assist with some offers.
Regards
Stacey
1 answer
Daniel C.Rushfaster
Sorry... we don't sell headphones.
Louiseasked
Hi, may i know how long does it take for my order to be delivered? I am in Launceston, Tasmania
1 answer
Daniel C.Rushfaster
Shipping takes about 3 days to Tasmania.
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Daniel C.Rushfaster
Hey Kimaree. Our aftersales warranty service is the best in the industry. We process claims super quickly. I would have to assume that emails got lost in spam filters. If you haven't resolved the issue, we're still able to help you.