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Splendid, just splendid
I ordered a picnic mat (with express shipping) in April but didn't receive it for about 3 weeks. However, this was no fault to Rushfaster as my package was dispatched the same day I placed the order. John was lovely and so quick to respond when I explained the entire situation and told me he would help to be in touch with the courier to find out where my package was. He also followed up with me when there was an update, asking if I received the same update from them (to be honest I didn't expect a follow up so thank you!) Overall, the service is excellent and surpasses any other online store that I've ordered from. And to add on I really love the picnic mat I ordered, it came exactly as described on the website.
Fast Delivery
Website was easy to navigate and my items arrived exactly when it said it would. I will be using Rushfaster again
Thank you, Michelle! Enjoy your new gears.
- 2 reviews
Exceptional support
I had a first and exceptionally positive experience when purchasing an item with highly limited availability. Rushfaster kept in touch and followed up afterwards to see how I was going with my purchase. It was timely, personal and very positive communication that I have not experienced anywhere else. From my experience I highly recommend Rushfaster.
Thank you! We're super happy your first shopping experience with Rushfaster went well. We always aim to make every conversation personal.
Outstanding store and even better customer service!
This is an outstanding online store! The process of ordering, paying, and postage could not have been easier. The price for the North Face duffle bags that I ordered were also the cheapest I found on the internet. My order was processed and posted out by the next day. Even better, the customer service and communication via email is second to none. When I ordered the wrong sized bag, the customer service team were always available to answer questions, and helped me organise a return and full refund. I cannot recommend this store enough!
Love the detailed review, James. Thanks so much. We appreciate every word and we will always do our best to give the same experience to all of our customers.
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Wonderful service
Really fast delivery and great customer service!
Rushfaster's product description is always detailed and useful when choosing products.
In addtion, their website is quite easy to navigate.
Hi Keiko! Thanks so much for the review. We always do our best to make your shopping experience with us fast and easy. Thanks again!
Bellroy Compact Tokyo Tote - Ranger Green
- Efficient processing of order
- Updates on delivery provided
- Product is in perfect condition and excellent quality
- Quick and easy transaction
Hi Mari. Love the details you have here. Thanks so much for your review!
Exceptional customer service
Purchased a north face jacket and needed it pretty quick for a gift. The guys at Rushfaster went out of their way to ensure I received the jacket on time. Couldn't be happier with the service I received.
Glad to know the gift made it on time. Thanks so much for your review. If you have friends and family that value high quality gears, we would appreciate if you can let them about Rushfaster!
Review for Rushfaster
Excellent customer service and communication. Very competitive prices. Overall very pleasent experience. Would use them again and will recommend to fruends
Thank you. This means a lot to us. We always make sure your experience with us is pleasant and something you can recommend to your friends and family.
- 2 reviews
- 2 likes
Perfect laptop bag! Tough and stylish
This bag is just what I wanted. It is built to last forever, and looks great! Rushfaster was a pleasure to buy from. Super quick delivery. Not a hiccup. Highly recommend. Thank you Rushfaster.
Thank you, Paul. If you have family and friends that need a bag upgrade, we would appreciate much if you can let them know about Rushfaster. Enjoy your bag!
Cheers!
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- 3 reviews
Almost perfect
The website is easy to navigate and very simple. In terms of product that I've bought, the peak design bag is well worth it. Very durable, well design, easy access to the camera, configurable modular shelves. The company is very responsive as soon as the product is place in order they will ship it in the next day which is really good, don't need to wait for a long period of time.
I would've of given 5 stars but the website when use the express check out (gpay/paypal) it glitches somehow and if you observed your bank account it looks like it deducts the money twice. Which it shouldn't happened. Very deceptive.
Hi Len. Thanks so much for your review. Glad that you liked your new bag and it's working for you well. Sorry about the checkout issue. We'll look into this asap. Appreciate the call-out!
- 2 reviews
Awesome Service, Great deals.
I was able to place an order with ease and John help me through out the delivery.
Service was very fast and ease to deal with through out the process.
Hi5 to the Rushfaster Team. Can't complain about the product, they are awesome.
Thank you.
Thanks so much, Sabin! Glad to know you liked the shopping experience you have with us. If you have friends and family that need new gears, we would appreciate if you can let them know about Rushfaster. Thanks again and have a great week!
It’s a really nice bag
it was delivered quick it’s such a good quality bag really good
such style, fits phone in back pocket
thumbs up from me
Thank you for the 5 stars, means a lot to us! So happy your new bag's working for you very well.
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- 2 reviews
Perfect Customer Service
The site was very informative and very very easy to navigate. I was not in a situation where it was confusing and I work in an e-commerce role.
When deciding between products, it was even easier asking for the teams recommendation. NOTE: they take their customer service to the next level, asking the right questions to help choose between the bags.
Would I shop with them again? Definitely, without a doubt!
Would I recommend them to friends? A few mates and colleagues have already started looking around online
This is amazing, thank you! We always do our best to deliver exceptional service from pre and post sale. Thanks so much for the recommendation. Appreciate it!
- 2 reviews
- 1 like
- Verified
What's not to love about this company.
Fantastic product, good price, cool packaging, delivered quickly. They've paid attention to the details and it all just works. I'll be shopping at Rushfaster again.
Hey there! Thanks so much for the review! We appreciate it. We spent time making sure everything on the site is as detailed as possible so this means a lot to us!
Happy customer, as usual.
I've purchased from Rushfaster on a handful of occasions over the past ten or more years. They have great quality products from reputable brands, and their communication and customer service is friendly and efficient.
Hi Daniel! We really appreciate this feedback! Thanks a lot!
The best customer experience I have had
It was super easy to deal with them and their prices are extremely competitive and on the off chance they are not the lowest they will price match easily!
Hey there! This means a lot to us! If you have family or friends who would benefit getting high quality gears at a competitive price, we would appreciate if you can let them know about Rushfaster!
The best customer experience with the most appropriate product price!
Rushfaster does rush faster, in which the customer service was the best that I have ever experienced. When you order, they respond fast, and responsibly handle customer’s order. Communication between customer and sales consultant is easier and faster than any other online retailers as they use the most effective communication channel through the instant message service. And sales consultant whom I have talked with was very kind and takes care well.
Hey Joshua! This means a lot to us! Appreciate the review!
The North Face Hyalite Down Hoodie
Just received my new jacket today and the quality is amazing. I have been looking for a new jacket and I’m glad that I came across Rushfaster as I got a good deal! Navigating their website is very easy and shipping was fantastic.
Amazing! Hyalite Down Hoodie is a great choice! If you have family or friends who are looking for high quality gears or jackets, we would appreciate if you can let them know about Rushfaster!
- 2 reviews
Excellent timing, good pricing.
The website is clean and clear. Got a PeakDesign Everyday v2 in Black. Shipping was fast and straightforward. A little concerned about dust and scratches because it's black, but well, I chose this life.
Happy with the service.
Hey there! We're so glad that you loved the Peak Design bag and also the service. If you have family or friends who would benefit from high quality gears and above & beyond service, we would appreciate if you can let them know about Rushfaster!
- 2 reviews
Exceptional price A+++
Blunt umbrellas exceptionally good price, in perfect new condition, high quality, prompt post and regular updates on progress. Highly recommended
Hi Marie! Good to hear from you! Blunt umbrellas are great! If you know anyone who would benefit getting the same umbrella since the weather has been crazy, we would appreciate if you can let them know about Rushfaster!
- Verified
Fantastic quality product, over night delivery - can't get any better
Ordered my new Peak Design camera pack through Rushfaster and received it within 1 business day. The pack is fantastic quality and as described on the webpage. There's ample product information available (including test videos) to make an informed decision. Very fast processing and speedy delivery (amind COVID times).
Hi Anissa! We appreciate the feedback! If you have family or friends that would benefit from high quality gear and fast shipping, we would appreciate if you can let them know about us!
MiiR 42oz Waterbottle
Bottle is high quality and doesn't leak. The product was shipped very quickly to Melbourne with standard shipping. Great service.
Hey there! Appreciate the review mate!
The shipping is fast. And I love the bag so much. It has padded back to protect my computer. Love it
It is easy to locate the item I want on the website. And easy to purchase. I love fjallraven bags.
Hi Cindy, glad that you loved the Fjallraven bag that you ordered. If you have family or friends who would benefit from high quality bags as well, we would appreciate if you can let them know about us!
The bag is great and sturdy. I received it quickly as well. Very happy with the product overall.
The website was easy to navigate to find a bag i wanted. There were lots of options and good ones as well. The product is quality and always rated North face products so I am happy with this bag. Looking forward to using it for a long time.
Whoa! We do our best to really make navigation on the site easy. This means a lot to us!
- Verified
Fast shipping and genuine quality product
The 1996 North face Nupste jacket is exactly what I wanted, I picked my fave colour. Summit gold at an amazing price too! So warm! I am a 14 and got the L. It fits very well, still some room to manoeuvre however I wish I got an XL so I can wear other thicker clothing underneath however it’s not a deal breaker at all. It’s so comfortable and cosy. Not to mention you look boss wearing it with some quality leggings and kicks. Thanks for the great product at the best price going around.
Hi Stella! We're so happy that loved the North Face Nuptse. Great choice! If you really wanted to replace the size, please feel free to reach out to us via chat/email, we'd be able to assist.
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Thank you, Sam. Such a delight to read your review. If you have family or friends that value high quality gears like the Matador Pocket Blanket Mini, we would appreciate if you can let them know about Rushfaster. Thanks so much!