Sabco Supadry Spin Mop & Bucket Questions & Answers (page 4 of 5)
I have had the same issue as previous reviewers, spin mop is great but the clip has broken on handle and can't lock handle.
Hi, im sorry to hear this and am happy to send you a replacement part so you can use it again. please keep the other sections of the handle as we will only send the part containing the clip. Please se...
Read morend me your address and ill have that done shortly. Cheers
Thank you, that is much appreciated as it is a great product only for the clip on the handle failing.
Please send to M Brown, 1 Palm Street, KILLARNEY QLD 4373
Thank you for that, ill have a replacement sent, Cheers
Hi, I have got Sabco spin mop. The lever that locks the handle from spinning broke. Can I buy replacement part or handle somewhere?
I suggest you contact the Sabco customer service Dept. They are working and maybe able to assist you.
Hi Garry, if you want you can indeed give them a call, or you can send me your address and ill get them to send you a replacement, whatever method you prefer. Cheers
What is the best way to clean the mop?
Hi, there are several ways to clean a mop. we recommend hand washing but some people prefer to use a washing machine so in that case, we suggest washing without fabric softener as this may damage the ...
Read moremicrofibers. We also recommend to never put it in a dryer as this will also strip the microfibers off the mop head. I hope that helps.
Hi I bought this bucket but a friend said to take it back cause it has no wheels. Can I buy wheels or a little trolley to sit it in?
Hi Rose, no there are no wheels for the SupaDry Spin Mop I'm afraid. Cheer
We too have a sabco supadry spin mop that we were given recently as a housewarming gift and the up and down control lever has split,it was working wonderfully until then and we couldnt of been happier,can i buy a replacement part for it ? many thanks
Good Morning,
I'm so sorry to hear this has happened. You can't buy a replacement, but we can send you one....
Read morePlease send us your address details. Kind Regards
no problem, I have sent you a private message.
Cheers
The instructions don’t tell you how to make it spin. I know this is an odd question, but how do you make it spin???
Instructions give a visual of how to do this. Release handle so that it contracts. Fit mop head onto the spinner in the bucket, keeping it flat. Push handle down and up. It spins at least once or twic...
Read moree for wet mopping and up to 5 or 6 times for a drier finish (less water in mop head).Good morning,
Heres a YouTube video that will show you how. :)
https://www.youtube.com/watch?v=2JZfxetJ834
Kind Regards
Hi, I recently purchased a Sabco Spin mop from Bunnings & was very happy with it until the attachment at the end of the handle where the mop head goes split & now I am unable to tighten it to the handle & the mop head keeps falling off. I have tried to purchase a replacement handle but they are not available. I think the idea of the mop is a great idea but needs to be much sturdier. I am in my senior years & I found the mop really easy & light to use. Pam.
Good Morning Pam,
I'm really sorry to hear this has happened, and it's certainly not the experience we want any customer to have. We can send you a replacement mop handle section with clip. If you se...
Hi Thank you so much for your quick response & I really appreciate you replacing the handle & Clip.
My Address is: Pam Saunders, 1358 Clarencetown Rd, Seaham. NSW 2324.
Thanks Pam. We will get this in the post for you.
Kind Regards
Hello I sent a message to you a few days ago but I didn't receive a reply and the question seems to have vanished. I purchased a spin mop from Bunnings earlier this week but it came with no handle. It was marked down but ai hadn't understood this was the case so now have a problem. Can you help me please?
Good Morning Barbara,
We apologise if we missed your last message. did you take this back to Bunnings to let them know?
Hi, I have a spin mop and bucket. The plastic clip/lock on the handle has broken and the stick slides down while I'm cleaning. I would prefer to purchase just the mop and handle/stick as the bucket is still very good....and more importantly, we don't need more plastic going into landfill unnecessarily. I have been looking but can't find just the mop anywhere. Do you know where I can purchase one. Thank you, Rosanna Haynes
Good Morning Rosanna,
I'm so sorry to hear this has happened and it's certainly not the experience we want our customer to have. If you can inbox us your address and we can send you a replacement hand...
Can u buy replacement stick
Hello,
We don't sell spare parts but can I ask why you need one?
Kind Regards
The mop handle on my sabco spinmop has broken after being used daily for at least a year. The bucket is perfectly fine and so I just need to replace the handle. Is there anywhere that sells them? I ...
Read moreneed replacement mop heads too but need to get the handle first. Thanks
I have bern sent a new bottom psrt for the handle as the clip broke but cannot get the old part off to fix it with the new HELP!!
Ok after monrhs of trying I have managed to fix the handle only to find the base the mop head sits in won't turn - think that is broken too. Off to woolies to buy something else - have puppies and need a mop that will do the job - NOW!!
Hi Diane, Sorry to hear that this has happened. This is not the experience we want for our customers. Please inbox us with your address details and we will send you the replacement mop pole section with clip.
Kind Regards
Thankyou - I ended up working out the handle but then the mop would not spin - the spinning mechanism in the bucket is tight. I took it apart and cleaned but is still tight. Some of the cogs off the ...
Read moregreen part that sits on thw spinning device have come off. To add insult to injury I was using it this morning and the handle snapped :( I need a mop that will soak up spills etc as I have a young pup and need to clean up wee. Is this the in box?
can the mop heat be washed in the washing machine
Good Morning, I would suggest putting it in a laundry bag and then washing.
how do you remove the green plastic arm that keeps annoyingly clicking when the spinner bucket turns? Product is a Super Dry Spin Mop from Bunnings
Good Morning Jay,
This part of the mop pole section can't be removed, however I can send you a replacement section which includes the clip to fix the problem?
Can you please send me your address and I can organise this for you.
Kind Regards
Yeah you should be able to send us a private message.
If we broke pump handle, where should we buy?
After my review they did say they could send me a replacement part so I suggest you contact Sabco direct.
Good morning,
Apologies on the delay in getting back to you and sorry to hear this has happened. If you have called us directly we can send you the replacement part for the mop handle section.
Kind regards
Hi Im planning to buy a new mop - considered the sabco super dry spin mop however it seems that most of the reviews state the locking mechanism breaks and has to be replaced. Has this issue been resolved ?
Good Morning, We're finding that the lock mechanism only breaks as users are trying to spin the mop while it's locked (it needs to be unlocked) an easy step to forgot but over time this will break the...
Read more lock. Please let me know if you have any other questions. Kind Regards
Hi Tharsh can confirm what Sabco have said is not correct the lock was not locked on mine when it broke. The small plastic sleeve will also brake consistently as well. Ive had the Vileda mop since Jan...
Read moreuary and had no problems my option would be to avoid the Sabco mop as the quality is really poor and you dont need the hassle of scratched tiles.
How hot can I wash the mop, I am very happy with the Sabco mop and bucket
Good Morning,
The recommended water temp for this mop is 60 degrees which isn't that hot.
I hope this helps.
Cheers
Would like this replaced as you have a 12 month warranty and my mop is not quite 2 months old
Hello,
If you contact our customer service team [email protected] they will be able to help you.
Thanks
Can the spin handle be replaced brought mine 4 weeks ago and now it will not look in
Hi Darlene, Email Sabco and request a new part that’s what I did. mailto:[email protected]
Hello,
Please let us know if you need anything else.
Thanks
Why don’t you have the handle available to purchase separately? I now have 2 Sabco Supadry buckets, 2 mop heads and 2 broken handles. Not sure how long the first one lasted but the last was purchased 2 months ago . I like the product but there is obviously a fault in the handle.
Our mop the clip has broke so the mop keeps going down can we buy the new clip or is it a new mop?
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