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Reviewer Photos & Videos
Kez PAU
- 5 reviews
Good phone and low maintenance.
I have been an avid Samsung/Android user for 4+ years and previously owned the Samsung Galaxy S7.
- CAMERA QUALITY: The camera quality is AH-MA-ZING! There are also plenty of adjustable settings to suit your needs whether it's portrait, night-mode or outdoors. This phone allows you to select the right setting for you.
- LAYOUT/DESIGN: One thing that swayed me to switch from iPhone to Samsung is the flexibility in designing which colour/theme you would like for your phone. Samsung allows you to customise your phone layout with different colour...Read more
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ShaeSouth Australia
- 6 reviews
- Verified purchase
A good phone and would buy again
I switched to Samsung after endless Bluetooth issues with a new iPhone, and this is my first Android phone. I found switching over and transferring my data pretty easy with the Smart Switch option but adapting to a totally different operating system that so much more customisable and less seamless that the Apple system took a while. It was worth the effort though and I intend to stick with Samsung phones from here on out.
The display and picture quality on the S8 is fantastic and I love the full screen design. The sound quality is great for ...Read more
a mono speaker but I'd love for it to have been stereo sound. The camera quality is a lot better than the iPhone 8 that I had although the native setting for the picture display is extremely saturated and unnatural, so I had to adjust it to the sRGB display option to get a look that matched what I saw on other devices. I'm a pretty heavy user of the internet and social media and for the most part the phone works well in this area. There are times when the Facebook app is glitchy, although I suspect this has more to do with the app itself rather than the phone. Every now and then the Chrome app will freeze up and I'll have to close all apps and the reopen them but I also had to restart my iPhone every now and then for similar issues, so I imagine all phones experience this to some degree. I've dropped the phone a few times and it hasn't been damaged, although I do have a drop proof case and a good quality screen protector on it. The screen protector cracked slightly during one of the drops but the phone screen seems completely intact underneath. I wouldn't be game to use this phone without protective covers on it as it does seem quite easily breakable, as are most phones these days.
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SJGFar North Queensland, QLD
- 5 reviews
- Verified purchase
Samsung S8 is for repair the 4th (FOURTH) time in 13 Months within the 2 Year Warranty
I had to sent back my Mobile Phone Samsung S8 to Samsung Repair the 4th time due a terrible Screen Burn (also called Ghosting). I just been told that I can get it repaired AGAIN or they will send it back unrepaired. I just filled out a form to the ACCC (Australian Competition & Consumer Commission) including Repair Invoice attachment and reported them as they probably have not red the laws regarding replacements or reimbursement when there is a problem which can't be repaired or fixed.
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SujanSydney, NSW
- 6 reviews
- Verified purchase
Good phone
I like my galaxy S8, I bought this on a plan with Optus. The camera quality is very good, as it is clear. I don't have any issues with its software and apps. It is easy to use and the size is right for my hand and my pocket. But for the waterproof thing, my little boy dropped this phone in the sink full of water for 5-10 seconds and there was a line in the phone, which was quiet annoying, that is why I gave 4 stars. Fortunately warranty covered all the repairs and my phone was repaired very quickly, so I am very happy with their customer service.
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Lauren
- 14 reviews
Not the best of the Galaxy range
Similar battery issues as previous reviews. Stopped fast charging within 6 months, now takes over night for full charge. Very expensive to repair damaged screen- so much so it’s slmost the same price to start over. Camera not fantastic quality, poor portraits. Sensors, particularly the year not reliable at all times.
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Dwight NelsonVaughan/Toronto
- 4 reviews
Bodies 2 Envy Fitness and the Samsung s8
Great user friendly phone with awesome battery power. I was considering upgrading to the new Samsung s10 but... NA, going to keep this model. I use to be a Iphone user but felt limited, I mean each time you need more memory you have to buy the next model Iphone. Most Samsung phones come with standard 32 memory. If you want more simply add the memory card. Samsung you make great phones.
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MuraliBrisbane
- 10 reviews
- Verified purchase
Good phone but very delicate
Brought the phone on virgin mobile plan and had it for over a year now. Generally good. Pictures are perfect but very delicate when dropped on floor even with the cover on. Had some GPS issues got it fixed under warranty. Updates are very bad for the phone i think....now my rear camera doesnt focus properly now and then...over all good phone but be very careful with it
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falco
- 2 reviews
Terrible phone! 8 months old and already not charging!
I am so disappointed with Samsung. My phone is never been near water. however it does not charge because of the system says the moisture has been detected.
Also it has a useless Bixby button that interfere your every action. Also the Samsung service said it might not be under waranty.
1 comment
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Sherise TSouthern and Hills, SA
- 2 reviews
Love this phone.
I love the camera and the photos are clear and crisp. Everything runs nicely on the phone and has lots of storage. its quick and responsive. Besides calling and messaging I am always using it for navigation. I liked the phone so much I encouraged my daughter to get one also.
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JazzMelbourne
- 5 reviews
- 1 like
Love it!
Have had my samsung galaxy for over a year and its never skipped a beat.
Great camera, not 100% at night but it still works. Apps all run great on it!
I do definitely recommend getting a phone cover for it though as if you drop it it can be quite fragile!
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peterandjessAU
- 11 reviews
- 6 likes
- Verified purchase
Excellent camera, excellent screen, good storage.
The picture quality is excellent. People have often asked if photos were taken on a serious camera rather than a phone. The screen looks good and the form factor of the phone is good too - nice and big but not too large to hold. The slo-mo function of the camera is also amazing, and is great for taking photos of the kids doing things like jumping into the swimming pool.
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Mohammed SiddiqueHobart
- 2 reviews
- Verified purchase
Perfect size
Samsung galaxy s8 had excellent design. The user interface is easy to use and highly customizable, the screen is amazing, it comes with 64 gigs of storage and the battery life is incredible! I've tried it on the two main battery settings, high and mid, and both lasted me at least a full day.
1 comment
Samsung AUSamsung
Hi Mohammed, thank you for sharing your review with us. Customer satisfaction is our top priority, and we’re so thrilled to hear you love the Galaxy S8.
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kingshopperNSW, 2071
- 5 reviews
- 5 likes
- Verified purchase
Good phone! Can't live without it!
Cameras are good with sharp selfie cam and imiproved rear shooter. Display nice and bright. Use it for messaging, calling and videos. Apps run smooth - category leading performance. This is the sleekest phone design yet. Excellent battery life can last for hours provided you have the battery optimization setting on.
1 comment
Samsung AUSamsung
Hi there, thank you so much for sharing your thoughts, having a great selfie camera is a must! Hope you have a fantastic New Year.
- Vicky
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Christopher CliftSydney, NSW
- 7 reviews
Best phone i have had
Samsung, you did an amazing job with your Galaxy S8.
I am very impressed by its features, performance, speed, battery life.
I have bought a wallet for it as i like the added protection for my phone, not fond of hearing people dropping their phone and replacing the screen which costs them a small fortune.
Just like to say thank you.
I am very satisfied with the camera quality and the Mpixels.
The durability is only the amount of protection you have on the outer casing.
The brightness is great, very optional for personal settings.
I use my mobile for various means, calls, txting, internet, gaming while travelling on public transport.
The apps run very smoothly,
I am so very impressed with this.
1 comment
Samsung AUSamsung
We strive to be the best in innovating new technology. It’s comments like this that motivate us to continue to "Inspire the World, Create the Future".
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JessCanberra
- 5 reviews
- 1 like
Great Android Phone
I love my s8 but do wish it had an iPhone camera! it's got a tougher screen than the galaxy phones I have owned previously and is the 1st to survive a year with no cracks! Apps run smoothly and the phone holds charge for the whole day. I love it
1 comment
Samsung AUSamsung
Hi Jess, thank you for your lovely review. We appreciate you taking the time to share your experience with the Galaxy S8. We think you made the right choice to switch over to the Galaxy!
- Vicky
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Find out how Samsung Galaxy S8 compares to other Mobile Phones
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Sue_CurbySydney
- 20 reviews
- Verified purchase
Customer Service for this new phone disgusting
After approaching Samsung Australia for a warranty repair on my 600.00 phone, the SD and SIM holder snapped first time used.. I sticky tapped it together so I could take it overseas.
Samsung informed me to
Backup phone so that I dont lose any data (again the holder was broken, nothing to do with apps)
Send the phone to Sydney for a repairer to see if I broke the phone, then no liability on their part
I had to prove it was purchased in Australia, which I can
They would take 10 working days to assess, or I could drive for 3 hours and drop it...Read more
2 comments
Samsung AUSamsung
Hi Sue, we do apologise for the troubles you have been facing. The estimated turn around time if you head in to a store is up to 72 hours depending on parts availability and work flow. Don't have time... Read more
to visit or can't get to one of our Service Locations? You also have the option to drop it off at your local Australia Post office: http://samsungcare2.samsungcsportal.com:81/samsungcare/au/index_mAfter the appaling treatment. I purchased the part and will fix the phone myself. As I said, you have lost a big supporter.
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Alireza HNew South Wales, 2150
- 5 reviews
- 3 likes
- Verified purchase
very good quality and but screen isnt perfect
I use for 6 months and it has the hard body when you always falling your phone.
but I am not easy for use about screen becue have the edge sometimes my finger touch that
never warming and never crashing for using a 3d game
camera is perfect for the family taking a photo
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Deb O
- 5 reviews
- 4 likes
Worst phone I've ever had
I am beyond frustrated with this phone. Most web pages won't load regardless of whether I'm using WiFi or network provider. When they do open I've had to refresh the page multiple times to do so. I live in Adelaide so it's not like I'm in the middle of the dessert.
I've just taken photos and can't change the file size without emailing to myself then downloading and saving back to the phone. This is ridiculous. I have an iPhone for work and don't have to jump through hoops to carry out what should be a simple function.
Also, the lowest ringto...Read more
2 comments
PhilSamsung
That doesn't sound right Deb. Try to follow these steps.
- Confirm if your phone has the latest software update installed - Reboot your device ... Read more
- Use Google chrome, or Firefox as your web browser (Make sure these apps are all up to date) - You can only change the image size via Camera > Settings > Photo size (this is limited) - In terms of volume, make sure you are reducing the ringtone volume, not your media. Go to Settings > Sounds and vibration > Volume > Adjust ''Ringtone Volume'' See how you go. Philip Samsung AustraliaI have confirmed that my phone has the latest software update installed, rebooted and am using Google chrome. Still having issues. I also can't seem to send emails. They just sit in my oubox queued to... Read more
send because my phone doesn't think it's connected. Another thing I've noticed is that the screen sometime goes really dark while I'm using it so it's hard to see. And then randomly after different lengths of time brightens again. It's not because it's low on battery.Similar opinion? Write a review on ieatwords.com.au!
Ghi VeeMelbourne
- 5 reviews
- Verified purchase
Super happy with the Samsung Galaxy S8
I have had this handset for almost a year now, prior to that another Samsung galaxy (s5) and I believe Samsung phones are user friendly and less complicated than iPhones with better specs as well. The camera has some great features, producing high-quality pictures and videos, the phone also has some features that I'm still discovering like a video display as the home page. The widgets are convenient and the side bar makes it easier to take a screenshot and share things easily.
1 comment
Samsung AUSamsung
Hi Ghi, we're super happy to hear that you're loving the Galaxy S8. Have you tried creating an AR Emoji? It's one of our favourite camera features.
... Read more
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Les WAdelaide
VOC = Voice of the customer
VOC = Voice of the customer
Ok, so whilst I love this phone and all its many features, there are also numerous highly disruptive and defective faults that my particular unit has which has been an absolute bloodbath trying to get a satisfactory repair from the Samsung Repair centre and also Samsung Sydney Head Office. My problems began middle to late 2017, yes almost immediately after the phone was bought. The primary faults with my unit are …
1 – Calls dropping out
2 – Phone freezing, needing to be reset
3 – When 1 sms message comes i...Read more
1 comment
PhilSamsung
Hi Les, thank you for taking the time in leaving us a review and we're sorry to hear about your frustrations. As the VOC team is the highest point of contact, your case manager will be the best point ... Read more
of contact. This will get resolved for you, please get back to us if you need further assistance.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Cilititzasked
I want to replace the screen of my samsung s8 how much will it cost. Any help?
2 answers
I had mine replaced by Samsung to keep the warrantee and waterproof it cost AUD$245
AdaSamsung
Hi, we have provided a link below with further information on the price of a screen replacement for your device. We hope this helps.
https://www.samsung.com/au/support/repair/process/
Jo
Samsung AU
FrozzSkodaasked
what's the best Samsung Galaxy S8 Guide or first time smart phone owners?
No answers
Cliffoasked
Anyone having problems with "OK Google" voice recognition? I have not been able to get this working on my phone since I took it out of the box. There are huge numbers of people on the internet complaining about similar issues - "OK Google" not accepting your voice training, or, if it does, will only run your commands spasmodically, (if you can get it to accept the OK Google command at all, that is). Very frustrating for an Uber driver who really needs accurate voice control to keep the cops off my back while I am driving. Soft reset, app removal and reinstall have no effect.
3 answers
I dont seem to have a problem. Just gave it another test run then. May depend on whether your commands are shoirt and sweet or drawn out. Dont know
Thanks Brett. I did a full backup to my pc with Wondershare MobileTrans then a full factory data reset. I then brought the stuff back that I had copied into my PC and reloaded all the apps I needed from scratch rather than importing the old apps. It may have been that there were conflicts in the pile of apps I already had previously. Anyway it is now working absolutely perfectly thanks very much. Regards cliff
Google voice dial is awefully slow, unreliable. Impossible whilst driving.
Bixby was designed to help with stuff like this better (like Siri) and has many other functions besides (like navigating in a big shopping centre) but you have to hand Samsung access to so much of your privacy to use it optimally. A Samsung centre can open up a whole new world if you don't encounter a D_ckhead (= inept semi-geek).
Don't tell em if you imported the phone. They refused to help me b/c of this.... what would HQ think about those shunning a significant # of customer problems?
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Samsung AUSamsung
Hi Falco, we are very sorry to hear that you're experiencing some issues with your Galaxy S8. We've sent you a PM requesting for more information, when its most convenient for you can you please send that through?
Jazz
Samsung Australia