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7 questions from our users
Mummajasked
has anyone had trouble getting this in the front door
2 answers
You should check it fits, however, the unit's doors can be removed to aid access and you may have to remove the access door on your house: both are easy to do
AdaSamsung
Hi, if you are experiencing any difficulties with moving your fridge, we recommend for you to contact 1300 362 603 so that we can look into this for you.
Jo
Samsung AU
Aspa V.asked
Fridge is not yet 2 years old. Today the floor was filled with water. Still leaking and not sure what is going on. Any advice?
1 answer
Samsung AUSamsung
Hi Aspa, we'd be more than happy to look into this for you. Would you be able to provide me with your contact details, proof of purchase and any reference number to our Facebook via the link below?
Please ensure to copy and paste your enquiry in a private message to us.
> m.me/SamsungAustralia
Jo
Samsung AU
Danelle Sasked
How,do you get the ice maker out?
1 answer
In the manual page 35: "To remove the ice bucket safely and avoid injury, hold the bottom of the bucket with one hand and the side of the bucket with the other.
Then, lift up on the ice bucket, and pull it straight out.
To put the ice bucket back in, push it firmly straight back."
m gasked
I recently bought the fridge and the cold water come out from the fridge is only 2 cups after that i got the normal tape water not a cold water. Is this a normal behavior? what is the size of the water tank inside the fridge?
1 answer
Samsung AUSamsung
Hi MG, this sounds like something our Technical Support Team can assist you with, you are able to contact them at your earliest convenience on 1300 362 603.
Jazz
Samsung Australia
Upsetasked
There is a glass shelf at the top of each freezer section. It seemed balanced and a bit dangerous in the showroom - has anyone had any problems with this? Just concerned with kids using the space.
2 answers
No problem at all, I’ve got three kids and haven’t had a problem with the glass shelf.
PhilSamsung
Hello there, the design has been rigorously tested to ensure customer safety, as safety is a top priority here at Samsung. If you have any issues or concerns, please reach out to us via Facebook or Twitter alternatively you can calll our customer care line on 1300 362 603.
Philip
Samsung Australia
shereeasked
How long is the electrical cord on the fridge?
2 answers
PhilSamsung
Hi Sheree, thank you for your question. The electrical cord will be approx 1.2-1.5 metres in length.
Philip
Samsung Australia
Thank you,
Does it come out of the top or bottom of the fridge?
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