The Samsung washing machine was recalled for being faulty and starting fires.
This aside, the washing machine is ok. Without the middle cyclinder the washing machine knots the clothes up and tangles them when you try to remove them. Also think it may stretch the sleeves of jumpers because of this.
Otherwise the wash cycle isn't too bad.

I've had this washing machine for about 5 years and it still works well. It has always washed and rinsed well. With the diamond drum, its extra strong. Its not super quiet but I tend to put big loads on. I like how it plays the music at the end of the cycle.

I have 1 of these terrible machines. I can't understand how it ever got a 4 star water rating. If it can't get the momentum to spin, it fills up with water again. What a waste. It tangles clothes badly. Just last week I washed my queen size sheets & the flat sheet & pillow cases ended up in a big lump inside the fitted sheet. Would never buy another Samsung

Two main issues with this machine are the black flaky stuff that sticks to the clothes and the fact that everything comes out in one lump! An 8kg machine takes a lot of clothes when they get so tangled up together that they all come out in one lump, it is a problem. I have to bag all delicates, shoe string strap type tops, and anything that is likely to be damaged by the rough treatment in the machine. I chose the machine for the size and delay start- great features, but not worth the stress of the other issues. Sales guys were useless ( probably have never used a washing machine themselves).

Am going to ask Samsung for a refund.

Apparently we are not alone, never had this type of issue with other washers we've had. At first I thought someone in the family left something in their pocket, but the flaky stuff never went away after running clean cycles. Piece of junk!

If you don't clean the filters after every wash, lint from your clothes build up and seep through the net in the filter to your clothes. You will find the filters at the sides of the top loader machines (inside the machine where you put your clothes to wash) and at the bottom front panel of the front loader machines. My family members and I have used the top loader samsung machines for years. It's the only brand we each possess and I can assure you, once you locate the filters and clean them after each wash, you will swear by the machine! And the filters are the easiest to clean. Just take them off and run them under the tap.

I've own this machine now (8kg model) for over 2 years and so far so good. It does what it promises. The lint filter works well. I mostly use the auto function (sensor) and it seems to get the job done. With man features: Mist Shower - Diamond drum - Magic Filter - Memory - Child lock - Quick Wash - Delicates/Hand Wash - Delay Start.

Worst washing machine ever!!!!. First problem is that the machine gets out of balance then reverts to previous cycle which then uses more water and power. A service technician suggested that I balance out the washing (e.g two towels, two sheets, no odd numbers, how ridiculous is this!!!) Lint gets stuck on the washing and is not easy to get off. The worst problem is the black flakes. I have used the suggestions of the technicians, hot water washes, white vinegar, epsom salts, scalex to no avail. They will send out technicians, but if they find nothing wrong you are than charged which was the case with me. I bought the machine in 2013. Would never buy another Samsung and would not recommend this machine.

We had the black flake problem in our washing and tried everything to fix it with no success. We disposed of a relatively new machine at the local tip and went back to Simpson. Since then I have been told that it is actually the inlet water hoses which cause the problem. Apparently if you take the hoses off and soak them overnight in a strong bleach solution it kills all the bacteria which builds up in the hoses and causes the flake problem. As we have got rid of the machine we cant check the validity of this method but it may be worth a try.

Have had my samsung for 2 yrs and 8 months.Firstly it was great..I was very happy, now..All black slimy crap in it,it stinks to buggery, have done all the cleaning people have advised me to do,doing washing the other day something went clunk and then the bowl just over flowed with water.Rang samsung told me to call these people here,rang them..$80.00 call out and $22.00 for every 15 mins.Im throwing it in the bin and buying a reliable simpson. I will never purchase a samsung item again. As far as im concerned they can send the lot back to where they from.

Yep just one more consumer to add to the black flake issue with Samsung machines, tried all the advice found on the internet to fix or reduce the amount of black flakes in the washing, nothing has worked so it's time to go spend more money on a new machine, of course it will not be a Samsung!!!!!!
Samsung response has been so poor I will never buy another Samsung product again.

I have the same problem with the black flakes..most irritating when you expect to get a clean wash! Tangles all the clothes terribly. Would never purchase a Samsung again.

I think all Samsung owners who are not happy should get together and go to the media and then see if Samsung will accept responsibility for their useless machines!

Nowhere in the manuals are we told that this would happen to our wash.

If it is because of the fabric softener then why have a dispenser for it!

After the first recall and computer panel swap, this machine lasted 2 more years then the new computer panel died. :( Its a shame because I really did love this washing machine. It had easy to use wash cycles and was a sturdy,strong, quiet machine. I took out the extra 3 years warranty, thank goodness. But no point waiting for replacement parts when it's likely to die again with in 2 years and I'm out of warranty and left with no machine. Now for the fun job of trying to find a reliable machine... *sigh* The store we bought it from credited us the purchase price.
Excellent wash cycles
Computer panel dies

yes it washers like it should but the magic filter after about 20 washers doesn't clean up good anymore and doesn't click in the slot anymore i have had to buy 4 filters since i bought it at the beginning of 2013
so i think need to make better filters and yes this is the one that was recalled but that didn't effect this review
cheap to run, water saving
filters, bad call centre