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6 questions from our users

Rebecca

Rebeccaasked

WA13M8700G

Can you do a cold wash only on this machine? My laundry does not have hot water available



1 answer
Samsung
AdaSamsung

Hi Rebecca, if your unit has a single water hose - you can connect it to both hot and cold water via the Y connector. This unit has a hot and cold water selection on the control panel.

Ada
Samsung AU

Liz V.

Liz V.asked

WA13M8700G

what does error U6 mean? how do I fix the problem.



2 answers
SAGAM
SAGAM

U6 or Ub see samsung code web site
https://www.samsung.com/au/support/home-appliances/washing-machine-error-codes/
i dont see the U6 error code.

Samsung
AdaSamsung

Hi Liz, would you be able to check the error code displayed on the unit again? We believe this may have been misread :)

You can also send us a photo of the error code via Facebook- please ensure to copy and paste your enquiry in a private message to us.

> m.me/SamsungAustralia



Jo
Samsung AU

Tharini K.

Tharini K.asked

WA13M8700G

Hi,
I recently Purchased Samsung WA13M8700G and the manual is not enough for me to select the actual washing mode.
Please help me with the amount of washing liquid to be used for 13 kg normal wash and the water level, rinse time, wash time, spin speed, cold/hot temp.
Please also let me know what 40c magic clean and 60c magic clean?

4 answers
Samsung
Samsung AUSamsung

Thanks for choosing Samsung, Tharini. We'd be more than happy to help you out on your enquiries. The 40°C / 60°C Magic Clean heats the supplied water up to a custom temperature of 40 °C / 60°C and uses the water to clean heavily soiled or stubborn items in an effective way.

To start your washing machine:
1. Press POWER to turn on the washing machine.
2. Select a cycle in the cycle panel.
3. Change the cycle settings (water level, wash time, rinse count, and/or spinning speed) as
necessary.
4. To add an option such as Delay End and Soak, press the corresponding button.
5. Press and hold START/PAUSE

With the amount of detergent used, we recommend for you to follow the detergent manufacturer’s recommendations based on the weight of the laundry, the degree of soiling, and the hardness of the water in your local area.

For more info | User Manual > https://www.samsung.com/au/support/model/WA13M8700GV/SA/

Jo
Samsung AU

Tharini K.
Tharini K.

Hi Jo thanks for the reply also another question, if i use half load washing will it use the water for full load 13 kg washing or will the water usage be for the load of cloths I wash!

Samsung
Samsung AUSamsung

Hey Tharini, you are able to adjust the water level of the wash to your suitability.

Jo
Samsung AU

Haka C.

Haka C.asked

WA13M8700G

How long is the quick cycle?

4 answers
Caralyn H
Caralyn H

Depending on the water level the quick cycle is around 20 minutes hope this helps

Haka C.
Haka C.

Thanks Caralyn, is the wash time adjustable for other cycles like regular or heavy duty wash?

Sharon
Sharon

Every time I wash whites, they always come out with dirt stains, why?

Ang

Angasked

WA13M8700G

Question: is the wash cycles loud? I was looking at whirlpool reviews and the biggest complaint was how loud they got and clothes not being cleaned right.

1 answer
Samsung
Samsung AUSamsung

Hey Ang, if you feel like your washing machine is operating louder than it should, we will be more than happy to look into it. Please feel free to contact our Customer Care team on 1300 362 603 :)

Jo
Samsung AU

JOHN D

JOHN Dasked

WA13M8700GV

Samsung are the only top tier top loader manufacturer who includes discrete lint filters in their non-impeller based washing machines.

I have heard some people say these are great, and others complain they constantly need emptying and/or break too easily.

Interested in the thoughts of actual owners.

2 answers
Anna L
Anna L

We dont need to empty those often, the washing machine is great and does a perfect job, plus the look is amazing!

Donna Woods
Donna Woods

The lint filters are good I reckon. I always empty mine after washing towels or anything that might have had dog hair on it. They are easy to clean and seem quite sturdy. I cannot imagine them breaking easily. I have had no problems with this. The only thing that is hard to get used to is the clothes get all tangled up with each other due to no impeller - but no issues with the lint filter.

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