JimSydney, NSW
- 3 reviews
Excellent!
Everything completed as promised, very affordable cover, lots of questions asked and many times confirmed so I can get full understanding and make informed decision. Thank you I am very pleased with a policy and looking forward to transfer other policies to you.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
DianeSouth Australia
Very good.
I found the policy to be good value for money and very easy to set up. Information was clear and concise. The staff were friendly, helpful and easy to understand.
1 comment
Customer RelationsAustralian Seniors
Hi Diane,
It is a pleasure to hear of the ease in which you were able to set up your policy and that you felt fully informed when choosing Australian Seniors to provide you with this valuable protecti... Read more
on. Thank you for sharing your experience with us. Kind regards, Jessica
Similar opinion? Write a review on ieatwords.com.au!
Great product and excellent service
The insurance product with all its features is fantastic for older Australians. Also the service offered by the Seniors staff (Ethan) was excellent and exceptional. Set up was fantastic and easy
1 comment
Customer RelationsAustralian Seniors
Hi Max,
It is wonderful to hear of the great service that you have received from Ethan and of the ease in which you were able to set up your policy. Thank you for taking the time to share your kind wo... Read more
Similar opinion? Write a review on ieatwords.com.au!
Find out how Seniors Funeral Insurance compares to other Funeral Insurance
Know better, choose better.
Greg J.Far North Queensland, QLD
Beneficiary Set Up
I received assistance from two agents today, 21st Jan, concerning the set up of a beneficiary for my Funeral Insurance policy. The process, on both occasions,was easy and comfortable for which I thank both agents.
1 comment
Customer RelationsAustralian Seniors
Hi Greg,
I am delighted to hear of the great service that you have received from our team and that we could assist with your beneficiary query. Thank you for taking the time to share your experience w... Read more
Similar opinion? Write a review on ieatwords.com.au!
FabianGreater Melbourne (Metropolitan), VIC
Excellent service
Very good value for funeral insurance. Always receive excellent service and advise. I have recommended Australian Seniors Insurance to friends and family and will continue to do so all the time
1 comment
Customer RelationsAustralian Seniors
Hi Fabian,
Thank you for your lovely review and recommendations. We are delighted to receive positive feedback and are very happy that we could offer you such outstanding service.
Kind regards,
Alisa
Similar opinion? Write a review on ieatwords.com.au!
PenelopeVictoria
Prompt professional and friendly
The consultant was very helpful and understanding. She was clear in explaining the policy. Happy to assist me in my needs. Cover was very easy to obtain. At no time did i feel pushed into making a decision.
1 comment
Customer RelationsAustralian Seniors
Hi Penelope,
Thank you for taking the time to leave your feedback, we really appreciate it. I am pleased to hear that the Customer Service Representative was able to make the process easy and clear for you.
Kind regards,
Alisa
Similar opinion? Write a review on ieatwords.com.au!
Honest old fashioned service shown by very patient operater
Easy to setup
Explained a few points I was not sure
Of and was patient and caring in her handling of me and my questions
Good value and opt out clause very good
1 comment
Customer RelationsAustralian Seniors
Hi Athalia,
Thank you for taking the time to share your experience with us, we really appreciate it. I am pleased to hear of the great service that you have received and of the ease in which you were able to set up your policy.
Kind regards,
Jessica
Similar opinion? Write a review on ieatwords.com.au!
Brenda G.Northern Region, NSW
family values keeping the family covered
the policy is good value it was extremely easy to set up the lady I spoke to was very professional and very polite I understood what she was talking about.
1 comment
Customer RelationsAustralian Seniors
Hi Brenda,
It is a pleasure to hear that we can provide you with the peace of mind, knowing that you are covered and of the ease in which you were able to set up your policy. Thank you for taking the ... Read more
Similar opinion? Write a review on ieatwords.com.au!
JohanneMetropolitan Adelaide, SA
Funeral Insurance
Good value and cost effective, Easy to set up. Nice person on the phone not too pushy. Gave me time to consider the proposal. Documents easy to understand. Happy person.
1 comment
Customer RelationsAustralian Seniors
Hi Johanne,
Thank you for taking the time to share your experience with us. I am pleased to hear of the ease in which you were able to set up your policy and of the great service that you have received from our team.
Kind regards,
Jessica
Similar opinion? Write a review on ieatwords.com.au!
Find out how Seniors Funeral Insurance compares to other Funeral Insurance
Know better, choose better.
LindsaymSouth East Queensland, QLD
- 3 reviews
Clear and Concise information
The policy was easy to set up. The person who took my call explained everything in detail and ensured that I understood the terms and conditions of the policy. Prior to the end of the call the person who took my ca;; went over the terms again
1 comment
Customer RelationsAustralian Seniors
Hi Lindsay,
Thank you for taking to time to share your feedback.
I’m glad to hear of the great service you received from our team and that you felt fully informed when choosing Australian Seniors. ... Read more
Similar opinion? Write a review on ieatwords.com.au!
DouglasPerth, WA
- 2 reviews
Very happy with seniors insurance
Very happy all went very well.would highly recommend seniors insurance to all my friends and family my payments were very competitive the person helping set up my policy was fantastic I think his name was Marcel.
1 comment
Customer RelationsAustralian Seniors
Hi Douglas,
Thank you for taking the time to share your experience and recommendation with us. I am thrilled to hear of the great service that you have received from our team and of the ease in which ... Read more
Similar opinion? Write a review on ieatwords.com.au!
GaySydney Surrounds, NSW
Was made easy, explained well the experience was very good
Very easy to set up the policy is the right one for mead no problem with beginning able to understand friendly and very considerate I would recommend to other people
1 comment
Customer RelationsAustralian Seniors
Hi Gay,
Thank you for taking the time to share your experience and recommendation with us. I am pleased to hear of the great service that you have received from our team and of the ease in which you w... Read more
Similar opinion? Write a review on ieatwords.com.au!
AnnetteMid West, WA
So far so good
Explained well. Sound good for our needs. Like the fact that decrease instead of increase after 5 years. I feel confident that I will be a satisfied customer. The Insurance plan has a good feel about it
1 comment
Customer RelationsAustralian Seniors
Hi Annette,
Thank you for taking the time to share your experience with us, we really appreciate it. I am delighted to hear that we can provide you with cover that is suitable to your needs.
Kind regards,
Jessica
Similar opinion? Write a review on ieatwords.com.au!
VickiSouth East Queensland, QLD
I was explained everything so clearly. And the gentleman I spoke to was very helpful and understanding.
Yes I think the policy will be great value to me. And no I haven't put a claim in yet. This policy will suit my family and myself greatly. Thank you
1 comment
Customer RelationsAustralian Seniors
Hi Vicki,
Thank you for taking the time to share your experience with us. I am delighted to hear of the great service that you have received from our team and that you felt fully informed when choosin... Read more
Similar opinion? Write a review on ieatwords.com.au!
Essential cover
Overall funeral Insurance is expensive, but as at a certain age you cant buy normal life insurance there is not another option. Risk versus return for insurer is minimal.
Why 30 words minimum
1 comment
Customer RelationsAustralian Seniors
Hi Ian,
Welcome to the Australian Seniors community and thank you for taking the time to share your experience.
Kind regards,
Sharon
Similar opinion? Write a review on ieatwords.com.au!
Find out how Seniors Funeral Insurance compares to other Funeral Insurance
Know better, choose better.
Affordable security for whoever has to pay for my funeral
A telephone response to my online enquiry came within seconds and the consultant was friendly and efficient. There was no sales pressure. The policies the consultant helped me to select were good value and easy to set up.
1 comment
Customer RelationsAustralian Seniors
Hi Sue,
Thank you for taking the time to share your experience with us. I am delighted to hear of the great service that you have received from our team and of the ease in which you were able to set up your policy.
Kind regards,
Jessica
Similar opinion? Write a review on ieatwords.com.au!
Diane I.South East Queensland, QLD
Excellent
My policy is good for value and allows me peace of mind. Was very easy to set up only took about 15 minutes and I have had no problems so far.
1 comment
Customer RelationsAustralian Seniors
Hi Diane I,
Welcome to the Australian Seniors community. It is always a pleasure to receive positive feedback and I am very happy the ease in which you were able to set up this valuable protection. T... Read more
Similar opinion? Write a review on ieatwords.com.au!
JoanSouth-Eastern Region, NSW
Great policy easy to understand
Operator easy to talk to and easy to understand. He guided me through the process with confidence. Knowledgeable and helpful. All areas of the policy explained and quick response by email.
1 comment
Customer RelationsAustralian Seniors
Hi Joan,
What an amazing review. It is always a pleasure to receive positive feedback about our team, and I am very happy to hear you found our representative confident, knowledgeable and helpful, a... Read more
Similar opinion? Write a review on ieatwords.com.au!
Wonderful Service
signed up for funeral insurance today it was a pleasant experience, the staff were amazing and wonderful to deal with the young woman set up my policy in no time at all
1 comment
Customer RelationsAustralian Seniors
Hi Stephen,
Welcome to the Australian Seniors community. It is always a pleasure to receive positive feedback and I am very happy to hear of the amazing service you received. I would like to share y... Read more
Similar opinion? Write a review on ieatwords.com.au!
RGBargieSouth East Queensland, QLD
- 3 reviews
Excellent product and great people to deal with.
My funeral Policy is great value. It was easy to set up and the people are always friendly and efficient.
I haven’t claimed Yet. I’d need to be dead first.
1 comment
Customer RelationsAustralian Seniors
Hi RGBargie,
Welcome to the Australian Seniors community. I am delighted to hear you find your policy great value and our team, friendly and efficient. Thank you for sharing your experience, we appreciate it.
Kind regards,
Sharon
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Daniela A.asked
If I have insurance for 15.000 but after 10 years I pay 30000 is that mean I will receive 30000 in case of death?
4 answers
No. 15000 is the maximum.
Customer RelationsAustralian Seniors
Hi Daniela,
Thank you for reaching out. I'd like to arrange for a team member to contact you and can discuss your queries further. If you could please reply to my private message with your name and contact details, I will forward this to the relevant team to get in touch with you.
Kind regards,
Alisa
I already spoke with staff member thank you
Stephen Nasked
need to email new address to you please.
1 answer
Customer RelationsAustralian Seniors
Hi Stephen,
Thank you for reaching out to us. You can email your updated details through to us at [email protected].
Kind regards,
Jessica
LAWRENCE M.asked
How much per month for 15.000 cover
1 answer
Customer RelationsAustralian Seniors
Hi Lawrence,
Thank you for your query. The premium amount will vary depending on the policy, your age and the level of cover you choose. I would be more than happy to arrange for one of our team members to contact you to provide a quote, alternatively you can obtain one via our website: https://www.seniors.com.au/funeral-insurance
Kind regards,
Tess
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Customer RelationsAustralian Seniors
Hi Jim,
Thank you for taking the time to share your experience with us. It is wonderful to hear of the great service that you have received and that you were provided with all information to make an informed decision.
Kind regards,
Alisa