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Reviews

5.0

33 reviews
5
(32)
4
(1)
3
(0)
2
(0)
1
(0)
  • Customer Service
    4.9 (9)
  • Job Satisfaction
    5.0 (8)
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ZELK

ZELKSydney, NSW

Great Rates and these guys go Above and Beyond!

published

Excellent service, precise info, great follow-up and they action what they say they’ll do! I’ll definitely book again if I need in the future. Much better value than other storage options.



1 comment
Smartbox
Grace R.Smartbox

Dear Zelk,
We’re pleased to hear of your positive experience with Smartbox. Thank you for sharing your feedback. We look forward to working with you again in the future.
Kind regards,
Smartbox Customer Service

Efficient

published

They were helpful, on time, well mannered, which is rare these days. A pleasure to deal with. Would recommend them for sure to Otha.

2 comments
Smartbox
Grace R.Smartbox
Mimi
Mimi

You are welcome

janieg

janieg

  • 2 reviews

Smartboz Grace Storage

published

Had two great experiences with this crew first when stored second when retrieved great crew also recommend John Hernandez. storage a box Grace Storage team are the best they take care of loading and unloading your items.



1 comment
Smartbox
Grace R.Smartbox
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Kel.o

Kel.oCampbelltown

Perfect price

published

Not too expensive, just the right price... I love that they drop it off and pick it up especially when most storage companies don't do that... it makes moving so much easier.. highly recommend!

1 comment
Smartbox
Grace R.Smartbox

Efficient at the task at hand

published

The team from Smart box phoned ahead and were on time, no fuss, in and out in under 1 hour.

1 comment
Smartbox
Grace R.Smartbox

Dear Oldgrumps,
We’re pleased to hear of your positive experience with us. Thank you for sharing your feedback. We look forward to working with you again in the future.
Kind regards,
Smartbox Customer Service

Friendly service

published

..reception was friendly, very helpful, patient and the driver was also friendly .it was a great experience .

1 comment
Smartbox
Grace R.Smartbox

Dear Sandy,
Thank you for choosing Smartbox. We’re so happy to hear you had a great experience with us and look forward to helping you again in the future.
Kind regards,
Smartbox Customer Service

smart cookie

smart cookieSydney, NSW

  • 4 reviews

Superior storage

published

Overall a good experience, helpful staff and a well kept clean warehouse. I would certainly use Smartbox in the future.

1 comment
Smartbox
Grace R.Smartbox

Dear Smart Cookie,
Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you again in the future.
Kind regards,
Smartbox Customer Service

Perfect

published

1 easy friendly team to deal with everything from start to finish was exceptional HIGHLY RECOMMENDED I would use again

1 comment
Smartbox
Grace R.Smartbox

Dear Scott,
Thank you for your kind words. We look forward to helping you \again in the future.
Kind regards,
Smartbox Customer Service

Stanton

StantonSUNSHINE

Smartbox has been a life saver for our Club

published
1 comment
Smartbox
Grace R.Smartbox

Dear Stanton,
We’re pleased to hear of your positive experience with us. Thank you for sharing your feedback. We look forward to working with you into the future.
Kind regards,
Smartbox Customer Service

Storage Providers

Find out how Smartbox compares to other Storage Providers

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Belle

BelleMelbourne

  • 2 reviews
  • 6 likes

Great option for storage

published

When looking for a way to store my items I contacted several place. I decided to go with smart box for a couple of reasons. Reasonable price, a well known company name (owned by Grace) they're have their storage facility undercover in footscray and I more than likely won't need to access my items (even though they give you the option to if needed). The process went quite smoothly, they dropped off the box, I packed it and then the following day they took it away, so far so good.

1 comment
Smartbox
Grace R.Smartbox

Dear Belle,
Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you in the future.
Kind regards,
Grace Customer Service

Pauline

PaulineAU

  • 2 reviews

Hassle Free Storage

published

I cannot recommend this company highly enough. From Mark in the office to Mike and his exceptional team of packers, I was supported every step of the way. Moving is stressful enough without the hassle of organising truck hire and then storage unit rental. This innovative system allows you to bypass all the running around and frees up your time for anything that needs to be sorted before you move. The prices are great too! In this day and age of greedy corporations, this company has a massive heart

1 comment
Smartbox
Grace R.Smartbox

Dear Pauline,
We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to Mark, Mike and the rest of our team.
Kind regards,
Grace Customer Service

Staytru2u

Staytru2uMelbourne

Like an angel in a box

published

The company has so far been so supporting and amazing to my situation.
My life was turned upside down and homeless with 2 children and a 11yr old rescue dog.
As well as having an injury, double handling and time frame has not been on my side.
Smart Box has giving me time to feel secure, focus on healing and finding a home for us again.
Admin and workers have been a breath of fresh air and definitely reliable in making sure my needs were met within the time required.
I would love to Thank Smart Box Employees for your HELP in my emergency crisis.
I could not have done it without you guys I am so very great full

1 comment
Smartbox
Grace R.Smartbox

Dear Staytru2u,
Thank you for your kind words. We are proud of our team and their dedication to help our customers, and really appreciate your positive feedback.
Kind regards,
Smartbox Customer Service

Smartbox system - excellent concept, excellent service team.

published
1 comment
Smartbox
Grace R.Smartbox

Dear PatK,
Thank you for your kind words. We are proud of our team and their dedication to help our customers, and really appreciate your positive feedback.
Kind regards,
Smartbox Customer Service

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