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3 questions from our users

sue ross

sue rossasked

Retro Style FAB28RBV3 (256L, Black Velvet, Right door)

Can you reverse the door?



1 answer
Smeg
Steve C.Smeg

Hi Sue,
Yes, it is possible, but you would have to buy a new door.

Regards,
Smeg Tech Support

Karen Wallis smith

Karen Wallis smithasked

Retro Style 256L Top Mount (FAB28 Series)

Can somebody tell me how to stop my 4 month old retro look smeg upside down model fridge, from getting condensation in the crisper. Everything goes off, soggy . So disappointed as my old fridge was so much better

1 answer
Smeg
Rodney M.Smeg

Hi Karen Wallis smith,
Sorry to hear about the issue you're experiencing with your fridge. We would suggest to set the fridge temperature to 3°C for optimum storage. If you see no improvement after changing the temperature, please contact our service department to organise one of our technicians to check the fridge.
Regards
Smeg



Janet

Janetasked

Retro Style FAB28LR1 (256L, Red, Left door)

Hi, I have had my smeg fab28 for a number of years now so it is well out of warranty. I was wondering if you can help me. The two plastic door shelves are very fragile and keep falling down if any weight at all is put on them. I've been to get them replaced once but they're broken again.
I put one of them on the very bottom so it is held up by the bottom contour of the door. The other I basically leave empty but whenever I have a house guest or family visit they put a few things on it and down it comes all over them. What do you recommend? Regards, Janet. Earlwood Sydney.

1 answer
Elisa
Elisa

Hi Janet. Of the various problems I encountered with my Smeg fab28 fridges, the shelves on the door were not included. Though, given your experience, possibly something to look out for as time goes by. When searching on-line for information about Smeg fridges, I came across references to some businesses having spare parts, though the main focus was on replacement seals. I would suggest getting in touch with the Smeg service centre, who might have, or be able to get, replacement shelves. For example, when my first Smeg fab 28 was taken away and replaced with my second fridge, I was told the fridge would be used for spare parts - it had all the shelves and drawers inside, near new, as the fridge was less than 12 months old. Good luck.

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