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TSF01CRAU (Cream), TSF01SSAU (Chrome), TSF01PKAU (Pink), etc...Victoriansw
- 2 reviews
Beautiful looking toaster, thats about it.
Was my birthday gift, pink toaster.
Unfortunately didnt last long.
When it was working it was great but then one side of the element stopped working.
Replaced with 2nd new Smeg and less than 6 months later same thing. My pink Smeg kettle had the “S” come off so it became “MEG”.
It was a joke. Im suprised my Smeg oven is still going.
Maybe I just got a lemon but wasnt meant to be.
1 comment
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AmyMelbourne
- TSF01PGAU (Pastel Green)
- Verified purchase
Very disappointing, not what I expected of a smeg appliance
I only brought this toaster on the 19th November this year and whilst it looks very impressive it fails on its primary function to toast bread. From the beginning it’s toasted one side more then the other, no matter what settings I press and how much I play around with it. I’m so disappointed as this is my first smeg purchase and I thought it was such a reliable brand and I would have this toaster for many many years. It’s not an investment, and it’s not worth the $179 price tag. I would prefer to go back to my $20 Kmart toaster.
3 comments
Steve C.Smeg
Dear Amy, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at [email protected] with your address, telephone contact d... Read more
etails and also if you can scan me a photograph of the rating plate from the base of the appliance. Once I have this information I will be in a position to ascertain what to do to fix these problems. Regards, Steve Cullen
Hi there Steve,
My best contact number is 0421445373, I live at 1/32 Kitchener grove, Preston 3072. I’ve taken a picture of the bottom of the toaster, is there an email I could send this too as it won’t let me attach to this response to you.
Steve C.Smeg
Dear Amy, Yes my email address is [email protected]
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MaryGMelbourne
Disappointing
I bought this toaster just over 2 years ago. I loved the styling and like Smeg as a brand so I was prepared to pay the exorbitant price seeing you can get a toaster for a quarter of the price. I wouldn't say it was a great toaster from the start as it always tended to toast the bread on one side more than the other. Now however the internal elements have both stopped working. I am very disappointed to say the least after spending that amount of money I would expect the quality to be so much better.
2 comments
Steve C.Smeg
Dear MaryG, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at [email protected] with your address, telephone contact... Read more
details and also if you can scan me a photograph of the rating plate from the base of the appliance. Once I have this information I will be in a position to ascertain what to do to fix these problems. Regards, Steve CullenMy replacement toaster arrived today. Thanks Smeg for such great customer service.
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Sillyme
- 2 reviews
Waste of money
We purchased Smeg toaster and kettle a few months ago, what a disappointment,the jug is so heavy you need two hands to fill it and as for the toaster, have not had a decent piece of toast, it is either toasted on one side only or more often than not burnt, no matter his many times you turn it down. Don,t wsste your money we would have been better off buying a $20/30 toaster and jug as we have in the past, they worked much better and never wore out.
2 comments
Rodney M.Smeg
Dear Sillyme,
could you please email our National Service Manager, [email protected] with your contact details, address and the problems you are experiencing with your appliance. Once he has th... Read more
Once Smeg were aware of my,problems they did contact me and rectified the matter with a replacement so I am now a veryhappy customer. Thank you Smeg for turning a negative into a positive.
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Broken in less than a year
Bought Smeg toaster and kettle and the toaster is now only toasting on one side. Very disappointing and I see it's not the only person who has experience this with the Sneg toaster. The kettle is heavy and pretty slow to come to boil. All in all very disappointing, what has happened to quality of Smeg????
1 comment
Steve C.Smeg
Dear Tan, I refer to your enquiry on your SMEG appliance.My name is Steve Cullen and I'm the National Service and Spare Parts Manager,can you please email me your contact details and full address alon... Read more
g with a picture of the compliance plate underneath the product to [email protected] I will arrange to have this replaced.Regards Steve CullenSimilar opinion? Write a review on ieatwords.com.au!
2 slice toaster only toasts on one side
We bought a Smeg Kettle and toaster in July last year as loved the look and the reputation of Smeg. Unfortunately the toaster now only toasts on one side, worked really up until the warranty ran out . Would love to get it fixed but probably not cost effective. The Kettle had to be replaced as the lid was faulty after a few months use . What's happening to Smeg reliability ?
1 comment
Rodney M.Smeg
Hi Pud,
could you please email our National Service Manager, [email protected] with your contact details, address and the problems you are experiencing with your appliance. Once he has this inf... Read more
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- TSF01PKAU (Pink)
- Verified purchase
Two years RIP :(
I bought this toaster to go with all my other Pink Smeg kitchen stuff. Adore the styling and colour! The toaster not brilliant, very uneven from day one and it has just quietly died, I can see only one element now lighting up and the lever won't keep it down at all. I am super disappointed wth the longevity having paid $179.00 my expectation would have been it lasting many years longer. Too much money for too little time!!
Signed Sad Face :(
1 comment
Steve C.Smeg
Dear Anna, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at [email protected] with your details and also what are a... Read more
ll of the issues. Once I have this information I will be in a position to ascertain what to do to fix these problems. Regards, Steve CullenSimilar opinion? Write a review on ieatwords.com.au!
Rod WBrisbane
Pretty box filled with low quality garbage
This toaster is our second Smeg purchase and we have finally learnt our lesson. Smeg make pretty boxes and then fill them with low quality garbage. Each side of the toast browns a different rates, so you have to pop it half way through and turn it over. It is not even consistent. Put a second lot of bread in to toast on the same setting and it burns. Nor is the browning even over the slice of toast. $200 is a total rip off. A $20 toaster from K-Mart will give better results. Never again. Oh, if your wondering about the first purchase, it was a microwave oven whose internal light bulb blew every few months. Another pretty box filled with low quality garbage.
2 comments
Steve C.Smeg
Dear Rod, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at [email protected] with your address and contact details ... Read more
and also scan me a copy of the receipt. Once I have this information I will be in a position to ascertain what to do to fix these problems. Regards, Steve CullenRegarding the response from Smeg, they kindly replaced the toaster, so I'll give them 5 stars for customer support.
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Disappointing....twice
Beautiful to look at but the performance is very disappointing for a product of this price. I'm onto my second toaster. The first had to go back as an element stopped working after about 8 months. It was easily replaced at my place of purchase.
We are now having problems with the second, with bread burning on the first heat setting. I hate to think how toasty it would get on the highest setting! I'll be checking the warranty to see if this one can go back - for a refund.
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LizGreater Melbourne (Metropolitan), VIC
- 6 reviews
- 4 likes
Stylish pity it can't cook toast
Looks are deceiving with this Smeg toaster and I fell for it. It looks great it's just a pity it can't do what it was purchased to do and that is TOAST BREAD. I bought the toaster and the kettle - silly me. The dial on the toaster implies that one could dial up the amount of TOASTING you like. No. No No. In facet not sure what the dial does as no matter what number I dial it to it makes little difference. My advice don't buy this toaster.
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DWSURFSydney
- 3 reviews
- 4 likes
Expensive Dud
This Smeg toaster looks great which is why we chose it with matching Kettle. Potentially one of the most expensive toasters you can buy. The few reviews we could find online all commented that looked great in kitchen (agree) and worked fine (disagree). I feel other reviews potentially written by SMEG PR. The toaster is very basic in controls yet can't get basic needs right. Toast is often burnt one side yet not done on other. For nearly $200 you expect a toaster that can at least toast consistently! Back to Harvey Norman with this and search continues. AVOID!
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Questions & Answers
ellaasked
I have the above red toaster - hardly used and the middle section of the toaster does not work so toasts one side of the bread only. I received this toaster as a gift and it still looks brand new.
2 answers
Hi Ella, I had the same problem. I contacted SMEG and included a pic of the serial number. They were amazing!! Sent me a replacement! My toaster was about 3-4 years old and not used that often. email is [email protected]
Steve C.Smeg
Dear Ella, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at [email protected] with your address, telephone contact details and also if you can scan me a photograph of the rating plate from the base of the appliance. Once I have this information I will be in a position to ascertain what to do to fix these problems. Regards, Steve Cullen
Richard r.asked
Why does my 2 slice smeg only toast the outside of bread very disappointed?
4 answers
Lesley R.Smeg
Hi Richard R - Thanks for your question, however, Can you kindly check that the bagel function has not been selected accidently, as it is easily done. If you are unsure, please refer to page 7 of your instruction booklet.
If this is not the case, can you please email me your full name, address and a contact telephone number along with a picture of the toaster and the base of the toaster which shows the serial number on it. My email address is: [email protected] please mark to the attention of Lesley. Kind Regards Smeg Australia.
I did all the above, got a new toaster and the same problem has occured. And NO the bagel function is not selected. It is just a design fault I think :(
Correct no bagel function selected even with without anytime I use mine no toast on inside
Tania216asked
My beautiful pink Smeg toaster is not even 2 years old, has been in storage for 18 months, and wont even start up now. Completely dead. Very very dissapointed.
Hope my matching kettle doesnt give up so easily.
3 answers
Lesley R.Smeg
Hi Tania216 thank you for your review. Have you contacted us to discuss this further? We would like to be given an opportunity to discuss this issue with you and make things right! Can you please email me direct with your full name address and contact telephone number along with a picture of the appliance and a picture of the base of the appliance that shows the serial number on it. Once we have this information we will contact you direct- our email address is [email protected] and please mark to the attention of Lesley- Kind Regards Smeg Australia
Good luck Tania, we got a replacement for our toaster as it was only cooking on one side and lo and behold the new one does the same thing! Hope you get a solution. They are all style and no substance :(
Lesley R.Smeg
Hi Sad Kas - sorry to hear about your toaster. Have you checked that you havent accidently pressed the bagel function, as it is easily done. ( refer to page 7 of your instruction manual ) It is near the stop button. If this is not the case, can you kindly contact us direct with your full name, address and a contact telephone number along with a picture of the toaster and the base showing the serial number. Our email address is [email protected] and please mark to the attention of Lesley. Kind Regards, Smeg Australia.
Prices
- Smeg - TSF01PKAU - 50's Retro Style Aesthetic 2 Slice Toaster - PinkA$189.00
- Smeg - TSF01SSAU - 50's Retro Style Aesthetic 2 Slice Toaster - ChromeA$189.00
- 50s Retro Style 2 Slice Toaster - RedA$189.00
- 50s Retro Style 2 Slice Toaster - PinkA$189.00
- 50s Retro Style 2 Slice Toaster - GreenA$189.00
- 50s Retro Style 2 Slice Toaster ChromeA$189.00
- Smeg - TSF01BLAU - 50's Retro Style Aesthetic 2 Slice Toaster - BlackA$189.00
- Smeg - TSF01CRAU - 50's Retro Style Aesthetic 2 Slice Toaster - CreamA$189.00
- Smeg - TSF01PBAU - 50's Retro Style Aesthetic 2 Slice Toaster - Pale BlueA$189.00
- 50's Retro Style 2 Slice Toaster - BlackA$189.00
- Smeg - TSF01PGAU - 50's Retro Style Aesthetic 2 Slice Toaster - Pastel GreenA$189.00
- Smeg - TSF01RDAU - 50's Retro Style Aesthetic 2 Slice Toaster - RedA$189.00
- Smeg - TSF01WHAU - 50's Retro Style Aesthetic 2 Slice Toaster - WhiteA$189.00
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Rodney M.Smeg
Dear Victoria,
address and the problems you are experiencing with your appliance. Once he has this information, he can ascertain how to best rectify the problem. Regards SmegSorry to hear about your experience with your Smeg Toaster and Kettle. Could you please email our National Service Manager, [email protected] with your telephone contact details,... Read more