Specsavers Questions & Answers

Can hearing aids cause infection and deafness

I made a deposit on a pair of prescription glasses almost 2yrs ago. I fell ill, and have no been back to pick them up and pay the remaining amount. I'm now in severe financial hardship, can I get my deposit back?

I made a deposit of $500 for a pair of glasses near 2yrs ago. I fell ill, and have not been back. I'm now in severe financial hardship. I would like to get my deposit back. Is this possible? I paid it in cash

My left lense fell out somewhere . They are only 8 mths old. Can I claim under warranty ? (Faulty figment)

Can existing lenses be fitted to new frame

My glasses frame has broken can I get my lenses put back in another frame as they are special lenses

Picked up glasses yesterday one pair is sunglasses. Girl shop asked me read card told her was blurry she said it’s ok. Glasses were not cheap should I not b able read when wearing sunglasses?

I got a glasses from Specsavers but they are a little too loose and falling off my face. Can I get it fixed in another Specsavers store? Or must I go back to the specific store I got it from

Do you allow Medical aid?

I’ve just bought glasses online from Specsavers and I think they are childrens glasses
I checked the page again to make sure I ordered womens glasses not childrens and I did.what can I do now ?

How mu h will cost me to repair glasses missing an screw?

Can I have my fitness to drive test at Specsavers if i have had cataract surgery?

Hi..im a senior citizen who recently purchased tested glasses from specsavers ixopo south africa.the optometrist was very pleasant. but did not advise me about the difference in the multi focals and bifocal.lens . .
As Its my first time i was unaware of multifocals and bifocals
And after having my eyes tested my glasses arrived after 2 weeks .
im verry dissapointed at the demarcation of the biofocals lens and am feeling it difficult to adjust . .to it....
as i payed a large amout of money for it .why was i not advised in the beggining about the difference
I don't mind paying the differnce ..but all my friends have the multifocals and their lens are one whole glass . .not a blob of thick glass at the bottom end ..like mine ..
Whereas here now the optometrist is telling me that if i change them .a small portion at the bottom of the glasses will be for reading and will have that blob of thick reading part at the end ..but other ..optical retailers offer the whole glass being clear making vision much easier . I chose to come to specsavers thinking id get the best service .
Now i must return these pay extra money and still be unhappy as its my first tested glasses .kindly advise dussapointed senior citizen .

Hi just had some new glasses today. Now I’m thinking the prescription hadn’t changed but I needed some new frames. Is it possible to have new frames for old lenses?

I transacted 2 pairs for $249 in 04/21 at Chadstone Melbourne Vic and paid an extra $19 for the ones I wanted. Unfortunately I bent one of the arms on the sunglasses. I was passing Specsavers Oakleigh and asked if they could repair them and they said no, I must take them back to Chadstone. Is this correct and if so can are they covered under warranty? Thank you

Specsavers Redbank Qld insist that I am not entitled to have the original lenses from the sunglasses that I have just purchased from them with prescription and polarized lenses. Please tell me this is not so because I also wear contact lenses and that would mean that I cannot use the original lenses as sunglasses when I am wearing the contacts? Why are Specsavers advertising RACQ members discount when they havent applied it to my account?

My glass lenses not correct can I take them back to any specksavers?

Can you return glasses if your not happy with them

1. I have frameless titanium arm glasses from Specsavers. Every 2 months I have to go back to the store to have the frames re-plugged because they become so loose they fall off. Is this normal.
2. My major problem with Specsavers glasses is that the coatings (which they insist MUST be applied to strengthen frameless glasses) simply wears or falls off after about 18 months and looks so awful my friends comment on it. I use Specsaver microfibre cloths and cleaning fluid. What is the problem please?

If I fail a eye test at specsavers do they personally inform service NSW to cancel my license