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Step One Bamboo Underwear
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- 4 reviews
- 9 likes
I'm a 30/32inch waist and opted for a Medium size, unfortunately they were too small. It's great they send you a free pair if the sizing is wrong, but it'd be a lot cheaper for Step One, and save my time, if they updated the sizing on their website.
So if you're in doubt on the sizing always go bigger. Apparently a 32inch waist is a large.
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They feel amazing and look great but honestly were to small i followed the sizing chat but definitely needed to size up
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Hi MackenzieT,
Thanks for writing us a review....
Read more We're sorry the sizing wasn't spot on. Don't worry, we got you under our 30-Day First Pair Guarantee. One of our Customer Service reps will be in touch with you to sort it out. Or, you may also email us at [email protected]. Best, ChayI bought 2 M's to begin with, because most reviews said to go up a size. I tested one pair a few times and found that they rolled up my legs and the waist band was a bit big. I was very easily able to exchange the unopened pair for 2 new ones in the S. The return/exchange process was really easy and I applaud them on that.
The S's fit better all around, the band is right and they sit well on my legs... until I move and they roll and ride up. I cant wear them under anything fitted as they just roll up and look strange at the top of my leg, but ...
Read moreI do wear them under flowy dresses and skirts. I just find I need to adjust them more than I would any other pair of underwear. I will definitely continue to use the ones I have but I don't think, with the price and not so perfect fit, I will be springing for any more pairs any time soon.- Product Quality
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Hi Jess,
Thank you for trying our products. ...
Read more We value your feedback and we will certainly look into it. We aim to provide great customer service and carry our business to high standards. If you’re open to discussing this further, please email us your order number at [email protected]. Your satisfaction is important to us, and we would love the opportunity to make things right. Regards, Chay- 21 reviews
- 2 likes
Whilst these underwear are soft, true to size and wash well, that's where my satisfaction ended.
I thought these would be great for wearing under skirts but they constantly ride up so need adjusting. And they are unable to be worn comfortably under fitting pants as they don't sit properly and/or the hem line shows. The gusset is extremely small and sanitary pads do not sit/fit properly in these underwear either so, if you have regular cycles, there's multiple months a year you won't even be able to wear them.
Great for sleeping in or wearing around the house but that's all I've been comfortable to wear them for.
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Hi Leah,
We truly appreciate you writing us your feedback. Rest assured that we will look into these and we will do our absolute best to work on our opportunities. As for the ride-up issue, please em...
Read moreail us at [email protected] and we will look into it.Find out how Step One Bamboo Underwear compares to other Underwear Shops & Brands
Know better, choose better.
- 3 reviews
I absolutely love these. They are the best thing I’ve found that help me deal with sweating and chafe. The only issue I have is that the legs ride up and the waist band rolls down every time I bend down. I am constantly adjusting them through the day. Would love to see them with a narrower waist band and rubberised legs to stop rolling and riding up!
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Hi Emma,
Thanks for writing us a review....
Read more We're glad that you find our products help with the chafing and sweating issues. To help you with the ride-up and waistband problems, we can send another pair under our 30-Day First Pair Guarantee. Please fill out this form and we will be happy to help you https://stepone.life/pages/claim-fpg Best regards, ChayThanks for the offer Chay. I don’t want free stuff from you guys, especially if the structure hasn’t changed :) I actually just bought another pair today and will put up with the issues until you guys...
Read more come up with a better fit. And then I’ll buy more!- 2 reviews
- 2 likes
Purchased for my husband in September 2021 and again in December 2021. 5 pairs have been thrown out in Jan 2022 due to holes, another 4 pairs have since developed holes, all in the same spot. Chay was helpful in organising prompt replacements which is appreciated.
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Hi Mel,
Thanks for the review. We're sorry that you're dissatisfied with the products you bought from us....
Read more I have responded to your message and offered a solution to this issue. Thank you and regards, Chaycups for the boys not large enough despite trying 3 different sizes.
The cups on niether the large, nor extra large nor extra extra large cover my whole package, surely this is a design fault, the stitching rubs my testies instead of running under/around them, Every step i make feels like a saw being rubbed against my nuts..........i usualy wear size large in other underwear and size 34/87 pants. So my testies are iether massive or the cups on your underwear are incorrectly stitched to properly envelop a mans whole package.
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Hi Quinton,
Thanks for leaving us a review. We're sorry that the 3D pouch was not enough to accommodate the whole package. We will certainly forward your feedback to our team to review the product de...
Read moresign. We always look for ways to innovate our products and your feedback is an integral part of the process.At first….wow! After wearing for a while the absorbing stops! Chafing is back! This when I am back in the gym and fitter than when I bought them.
- Incentivised Review No
- Return Claim MadeNo
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Hi Bruce,
Thanks for posting a review for us....
Read more Sorry to hear about the chafing, this is a sign of a sizing issue usually solved by going a size up. Please know that we offer a 30-day First Pair Guarantee. We aim to provide great customer service and carry our business with high standards. If you’re open to discussing further, please email us with your order number at [email protected]. Your satisfaction is important to us, and we would love the opportunity to make things right. Regards, RochellWhile they are very comfortable, I did have a few small issues.
To start with, I am a trans man, on the slight large side. I do not usually buy underwear products aimed at afab people. I usually prefer trunks/boxer briefs but have issues with fit - ie as is typical with many afab people, I have a larger waist to hip/butt/thigh ratio. So many products are either extra baggy at the waist or stretched tight across the hips/butt/thighs, and tend to ride up.
I gave these a try as they were the only brand I've seen advertise trunks aimed at my bod...
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Hi Bri,
Thanks for your review! We really appreciate the feedback and we'll pass this on to the team. It will go towards improving the design for future releases. Follow our socials so you get the latest updates:...
Read more https://www.facebook.com/stepone.life/ https://www.instagram.com/stepone.life/ If you want to try another size/style, we got you covered with our First Pair Guarantee! Just hop on to the link below: https://stepone.life/pages/claim-fpg You can also send us an email at [email protected] anytime! We'll be glad to assist! Regards, MattFind out how Step One Bamboo Underwear compares to other Underwear Shops & Brands
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So I brought my size that wear in every day life. But they didn’t fit properly the sizing is off and needs corrected. So I brought more just size up. Other then they are comfortable to wear. Holds a shape of women well. P.s. they need to made a little stretcher for the ladies with bigger thighs.
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Hi Lisa,
Thanks for the review. ...
Read more We understand that buying online can be difficult in getting the correct size. Glad you've found the perfect size for you. In case you're unaware, we offer a 30-day First Pair Guarantee. We can refund your payment or send another pair in a different size. Rest assured of your feedback about making a stretcher fabric will be forwarded to our team for review. Should you need any help, please drop us an email at [email protected] and we will sort it out for you. Regards, Chay- 2 reviews
Trunks are ok, but for the money there are sports brands out there which offer 3 pk of trunks for $45 and honestly just as comfortable and breathable.
May not be as bright and colourful.
But it's all about, form, fit and function.
Not what colour they may be underneath.
- Incentivised Review No
Hi Sid62,
Thanks for writing us a review. We appreciate you trying our products....
Read more Just wanted to let you know that if you bulk-buy your Step Ones, they come at a discounted price once you add them to the cart. The bulk rate is available from classic colours to limited edition releases. Something to keep in mind if you decide to give us another chance. You may also follow our social media pages and subscribe to our newsletter to get exclusive offers: Instagram: https://www.instagram.com/stepone.life/ Facebook: https://www.facebook.com/stepone.life Newsletter: https://stepone.life/pages/friends-with-benefits Regards, ChayI like everything about these, especially the bamboo fabric, and i have several pairs. However they do ride up and bunch up at the top of the thigh. I've yet to find a brand that doesn't. It would be good if they came in briefs to eliminate the problem.
- Incentivised Review No
- Return Claim MadeNo
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Hi Rob,
Thanks for posting a review for us....
Read more We're glad that you like our product. We're sorry to hear about the ride-up, this is generally a sizing issue. Please know that we offer a 30-day First Pair Guarantee. We aim to provide great customer service and carry our business with high standards. If you’re open to discussing further, please email us with your order number at [email protected]. Your satisfaction is important to us, and we would love the opportunity to make things right. Regards, RochellFind out how Step One Bamboo Underwear compares to other Underwear Shops & Brands
Know better, choose better.
I bought some of these actually bought four pair, wish I hadn’t. I have worn 2 of the 4 and they ride up my thighs and settle in my groin, very uncomfortable. So disappointing. I thought they would be awesome but they’re not.
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Hi Karen,
Thank you for leaving us a review....
Read more Our products are designed not to ride up and if they do it's most likely due to a sizing issue. With our First Pair Guarantee (FPG) you can order a pair, try them on and if they aren't right for you for whatever reason, they're free! We can send you a new size if it's a sizing issue or you can receive a full refund. Please click this link to claim your FPG: https://uk.stepone.life/pages/claim-fpg Regards, ChayHi Chay thank you for commenting on my review. I am not sure what the issue is, they feel fine when I put them on and I purchased the size I would normally wear. But after about half hr to an hr they ...
Read moreare curled up into my groin area and doesn’t matter what I have on. They did not do this when I first put them on so I wouldn’t try to say they weren’t right straight up. Are they big sizing should I have gone down a size. They are certainly not too small. KarenHi Karen,
We appreciate your response. We can certainly send you another pair that you can try. I'll send you an email so we can check the best option for you. :)...
Read more Best, Chay- 5 reviews
- 2 likes
They are comy and they are great to wear however, they do not accommodate for women needs...there is no option for things for sanity products to be worn with these
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Hi Holly,
Thanks for writing us a review. We're glad that you find our products comfy. However, due to the soft nature of the bamboo, our underwear can take a few washes before pads and liners stick ...
Read moreto them. Be assured that we'll pass your concern to our production team so they can look into it.I bought my husband about 5 pairs of long boxer briefs. They are amazing to start with, he loves how soft & comfy they are and that they don't ride up his legs, however, I'm a little disappointed at how long they have lasted. Within 2-3 months I was noticing hanging threads, seams unraveling and elastic hanging out. I bought the latest pairs at xmas time, and by June almost every pair is falling apart. I would continue to buy these if they lasted because he absolutely loves them, but I just can't justify the price if he won't even get a year out of them.
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Hi Taylor,
Thanks for sharing your experience with our products. We are glad to know that your husband finds them comfy and don't ride up. ...
Read more As for the quality, our products are also expected to last with proper wash and care. In case you received a faulty product due to a manufacturing defect, we offer a 12-months manufacturer's warranty. Please fill out this form and our Customer Service team will look into it for you: https://stepone.life/pages/warranty-first-pair-guarantee Regards, ChayQuestions & Answers
Frequently Asked Questions about Step One Bamboo Underwear
How much are they?
Qty | Price |
---|---|
Buy 1 | $29 ea |
Buy 4 | $25 ea |
Buy 7 | $22 ea |
Buy 15 | $17 ea |
How do I get different colours when ordering more than one pair?
Just pick a colour and size and add to cart, then repeat! Quantity discounts will be applied automatically.
What sizes do Step One underwear come in?
Size | Waist (cm) | Waist (in) |
---|---|---|
2XS (Size 4/8) | 52 - 57 cm | 21 - 22 in |
XS (Size 8/12) | 62 - 67 cm | 24 - 26 in |
Small | 71 - 76 cm | 28 - 30 in |
Medium | 81 - 86 cm | 32 - 34 in |
Large | 90 - 95 cm | 36 - 38 in |
Extra Large | 100 - 105 cm | 40 - 42 in |
2XL | 109 - 114 cm | 43 - 45 in |
3XL | 119 - 124 cm | 47 - 49 in |
4XL | 128 - 133 cm | 50 - 52 in |
5XL | 137 - 142 cm | 54 - 56 in |
6XL | 146 - 151 cm | 57 - 59 in |
Latest Consumer Questions
My waist measurement is 70 cms so I'm right in between size S and size M. Which size should I choose?
Hey Sam, we suggest you try the size up, so the medium! Open one pair to start with and under our 30 Day guarantee we can replace that one and the unopened ones for a new size if need be!
Hi there, I am a 116cm waist. It falls in between the 2xl and 3xl. Which should I opt for ?
Hey Jacques,
It's best to get the 3XL. If it's not the right fit, we can send another pair under our 30-Day First Pair Guarantee. If you have any other questions, please email us at [email protected]...
Read more and our Customer Service Team will be glad to assist you.Do the woman's boxers have a gusett ?
Hey, Sue!
Yes, they do! You can try a pair and see how they go. :)...
Read more Your first pair is covered under our First Pair Guarantee. Love them or they're free! Regards, ChayGet an answer from our members and Step One representatives
Details
Step One sets out to makes men’s bamboo underwear with simple aims in mind: to be really comfy, to remove the ‘permanent front wedgie,’ and to fit well, all for a fair price.
With an impressive 4.7 star rating from almost 4,000 reviews, this bamboo underwear succeeds. Many happy men reported that their new underwear was exceptionally comfortable, that it fit them well, and that there was no riding up or chafing.
According to Step One, thanks goes to the bamboo fabric, which breathes well and wicks away moisture away to ‘keep you dry and comfortable all day.’ Step One credits the underwear's good fit to a 3D contoured pouch with elastic stitching, which supports the crotch area and stretches to fit.
Step One is an ethical company with BSCI certification, and they use organically grown and FSC certified bamboo.
Step One Bamboo Thermals4.5(4) | ||||
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Pros | Comfortable and breathable
Doesn't dig into skin
Eco-friendly boxers and packaging
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Category | Online Shops and Underwear Shops & Brands | Online Shops and Underwear Shops & Brands | Online Shops and Underwear Shops & Brands | Online Shops and Underwear Shops & Brands |
Offers Free Standard Shipping | Yes | Yes | Yes | Yes |
Free Standard Shipping Minimum Order Amount | $75.00 | $75.00 | $75.00 | $75.00 |
Mens / Womens Clothing | Mens | Mens | Womens | Mens |
Labels Sold | Own Label | Own Label | Own Label | Own Label |
Buy Now, Pay Later Options | None | None | None | None |
Extra Information
Step One Bamboo Underwear is a ieatwords.com.au Awards Winner for 2021. Learn more
Contact info for Step One Bamboo Underwear
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Hi Simon,
Thanks for leaving us a review. ...
Read more We appreciate your feedback about our size guide, our team will certainly look into it. As an underwear brand, we understand that getting the right size can be a bit tricky, especially when buying online. It's the primary reason why we offer a First Pair Guarantee (FPG) - https://stepone.life/pages/faqs If for whatever reason you're unhappy with your purchase, you can claim a refund or a replacement in a different size. If you have any questions or concerns, please don't hesitate to message us at [email protected] and we are happy to assist. Regards, Chay