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Stroud Homes NSW, Wollongong
Clovelly 251Illawarra, NSW
- Verified customer
Love my new build!
Could not have had a more smooth and enjoyable process of building the Clovelly 251 with Stroud Wollongong. Working with Travis, Jarred, Dean and Rom was an absolute pleasure. We are absolutely thrilled with the quality of our build. We have had no issues pre, post or during construction. Our final cost was exactly what we had budgeted for. There were no hidden costs.
1 comment
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Yianni and StefanoIllawarra, NSW
- Verified customer
Seamless, Flawless and it was so easy!
How well managed was your build?
The overall management of the build was executed with no fuss. We were informed on a weekly basis on the progress of our build. The team at Wollongong were more than accommodating in explaining in detail any question that we had, no matter how intricate or trivial the enquiries were. Our planned visits to the site were not rushed. We were escorted around the home in a timely manner without being rushed through. Travis and the team's depth of knowledge of the building codes and standards was a great help when ex...Read more
2 comments
James S.Stroud Homes
Hi Yianni & Stefano, Thank you for leaving your 5 star review and welcome to the Stroud Homes family! We are so glad you enjoyed your experience building your new home with Stroud Homes Wollongong. It... Read more
is always good to hear that the relationship between yourself and the Wollongong team was so strong that if there were any issues during the construction stage of your home you felt comfortable enough to discuss these with the team, communication is a key factor when building a new home. Travis from the Wollongong team mentioned you had made many changes to your design which made the build interesting and kept the team on their toes. He also mentioned that you were great clients and were always appreciative of the work that was being done. Thank you again for leaving your 5-star review! Kind regards, James Stroud
Hello James,
Thank you for your kind words. Yes, trust and communication is key to a successful relationship. Three months after practical completion, we still have that strong relationship with Travi... Read more
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4.7(3,614)Ryan TIllawarra, NSW
- Verified customer
Great house to become a great home!
How well managed was your build? - From slab pour to final handover i have been mostly impressed the whole process.
How was the workmanship and build quality of your property? - The workman ship is OK and quality is OK, I think minor improvements of trade persons used could possibly be looked at, A few things where i think the tradies need to realize that they are building someones house and a little more care/initiative would be great.
If you had any issues pre, post, or during construction, how satisfied are you with how the company handled ...Read more
2 comments
James S.Stroud Homes
Hi Ryan, Thanks for taking the time to write a review. Travis and the rest of the Wollongong Team were very happy to read your comments. Travis has mentioned to me that your personality is wonderful a... Read more
nd you were a pleasure to work with at all times. We are always seeking ways to continually improve in all aspects of our service, so we appreciate you bringing the tradies care to our attention. Travis also mentioned that you had great taste, which is clear just by looking at your completed home. Wishing you all the best in your new home. Kind regards, James Stroud.
Thanks James, I honestly could not have opted for a better company to build with, from start to finish and everything in-between it has been great! Well done to all..
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MarkIllawarra, NSW
- 3 reviews
- 5 likes
- Verified customer
Pearshaped : (
How well managed was your build?
- Initially good, however build quality and attitude declined to very poor.
How was the workmanship and build quality of your property?
- Inconsistent, due to lack of attention to quality, detail and honesty.
If you had any issues pre, post, or during construction, how satisfied are you with how the company handled them?
- Unsatisfied + several unresolved - Multiple significant issues throughout build - the appeals process was arduous, builder was belligerent, head office was experienced as insincere a...Read more
1 comment
James S.Stroud Homes
Hi Mark,
We are sorry to hear that your experience was not positive. If you would like to discuss the matter further please feel free to contact our office on 07 5463 4085.... Read more
Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
LizWongawilli
- Verified customer
Just what we wanted
From the moment we stepped into the display centre at Warilla, we felt confident that we were dealing with a quality builder. Travis, being the owner of Stroud Homes, but also a builder, was easily able to answer all our questions, no middle man. We are extremely happy with the whole process, from start to finish. We were kept informed the whole way through with weekly updates, which were great, Dean the supervisor is one handyman! Highly recommend Stroud Homes for their excellent communication, quality work, and timeliness.
With such a huge investment in our future, we would like to thank the team at Stroud Homes for the great job on our home, for their patience and their experience.
Alex and Liz Yanez
1 comment
James S.Stroud Homes
Hi Liz & Alex, Thank you for taking the time to submit this amazing review on your experience with Stroud Homes Wollongong, Trav and Dean were so happy to read your review. Trav would like to thank yo... Read more
u in return for being so easy to work with, as well as being so understanding of what could and couldn’t be done on your block. Trav also really enjoyed working with your mum to build her granny flat area. You have all worked so well together to get a fantastic result. Thanks again for your feedback and I trust that you are having an amazing time in your new home. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Couldn't be happier!
The Team at Stroud Homes Wollongong not only built our new home but assisted my husband in his proposal. They went above and beyond to make our experience enjoyable and stress free. We had been to numerous other builders whom all told us that we would have to build a two story home on our block as they did not have a plan that exactly suited our block however, as soon as we went to Stroud Homes they were happy to work with us (for hours, Trav) to design the perfect house for our block. Each week we received picture updates on our house and the team was always available to answer any questions or provide us assistance throughout the entire build. The build was quick and of high quality.
1 comment
James S.Stroud Homes
Hi Mandy, Thanks so much for taking the time to leave this fantastic 5 star review! Congratulations to you both! Trav was so pleased to be involved in not only your new home build but also playing a p... Read more
art in helping with the big proposal - what an amazing way to experience two of the most exciting times in your lives, all at the same time. Trav has explained to me that even though creating a design was a little tricky to fit on your block, it was well worth it. We would also like to thank you for your quick progress claim payments, this makes it so easy to keep on schedule to deliver your home quickly and of high quality. Thanks again for your review, I’d like to wish you the best for the future and hope you enjoy many more fantastic experiences in your new home. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Stroud Homes
LSherlockKembla Grange
- Verified customer
Building the dream! Stroud Wollongong 5 Stars!
When we first met Travis we had already viewed a multitude of display homes, and had spoken to dozens of new home consultants. But none of them would actually be building our home, and we felt we would never pick a design!
After attending Strouds opening in Wollongong, we knew we wanted to build with Travis, such was the level of customer service. Simply put, the trust we felt in his ability is 100% the reason we built a Stroud Home having never step foot in a display.
We had a tremendous amount of flexibility in customising the design of...Read more
our home, and no request or question was met with anything but patience, a testament to the man himself because we certainly had a lot of demands! Building commenced in August 2017, and due to the success of Stroud in it's opening year, and to ensure our home was delivered as expected, we were introduced to our building supervisor, Dean. And deliver he did! There were some hiccups along the way, but with Dean at the helm we were always informed of our homes progress, and any issues that came up were handled with care and transparency. We actually miss our weekly build updates! Our completion date was set for mid March 2018, however we were ecstatic to receive the keys to our brand new home on the 23rd February 2018. Since moving in, the service has not stopped. We have communicated some minor issues with Dean and Travis and every time they have resolved them without any reservations.1 comment
James S.Stroud Homes
Hi Dave & Lauren, Thanks so much for sharing your experience with us! Trav, Dean and the Wollongong Team were so pleased to read your feedback. Thanks for choosing to build with Stroud Homes after mee... Read more
ting with so many other builders. Trav was so pleased that you chose to put your trust in him to build your brand new home and we were so grateful that you were able to join us at the grand opening. Trav has told me that although you hit a few bumps on the way you all dealt with them easily as you both have such a great sense of humour and were so easy to work with to resolve these minor issues. To say that you miss your weekly updates is a testament to the high level of service Trav and his team gave you. Wishing you all the best in your new home. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Stroud Homes
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James S.Stroud Homes
Hi Sam & Greg, Congratulations on your new Clovelly 251 and thanks so much for your recommendation. The Wollongong team and I are so appreciative to receive your 5-star review. Travis has told me that... Read more
you always made your payments on time and that you have such a cracking sense of humour - you both were an absolute pleasure to work with. Travis also informed me that you had a small issue with the splashback at your handover and you were very understanding of this and it was resolved quickly for you. We wish you both all the very best in your wonderful new home. Kind regards, James Stroud