The first coffee machine I've owned, works well and coffee has crema, milk is frothed well. Holds allot of water I don't need to fill each time. Take up a small amount of room on my counter top only which is great. Saves me money now I make my own coffee. If this goes I will buy another sunbeam.

I asked for a coffee machine a couple of christmases ago and my husband bought this cheapie. I was a bit disappointed but it has been perfectly fine. I find that my breville coffee grinder doesn't grind the coffee fine enough for this machine but that would be the fault of the grinder!
It's Inexpensive.

We decided to buy the cheapest machine we could find just because we weren't sure we'd use it (had a bad experience with a pod coffee maker). I wasn't expecting much, but it makes great coffee and awesome froth (like someone else mentioned, it depends on the milk as much as anything).

Every now and then we've bought coffee that was ground too finely and it sputters and doesn't work well, but generally that hasn't been a problem.

The only bad thing about it is having to clean it! But it's no more of a pain than any other coffee machine (cleaning it just seems to be my job).
Cheap but makes great coffee.

This machine is made of cheap materials. The water container is made from very strong smelling soft plastic which frets through to the coffee. No amount of washing removes this chemical smell. I have always used Sunbeam coffee makers and generally they offer great value for money...this is the exception. Invest a bit more money for a far superior machine.
Small and compact
Pungent plastic smell/taste

I didn't expect too much from this machine as it was reasonably cheap for a coffee machine. Well! after 2 years of every day use, it is still going strong and I have at least one coffee every day. It does a really great cappuccino and the froth is very good. It can vary a bit depending on the milk but this little machine has never let me down. I clean it well after each use which is essential if you want something to last!
I love the convenience of making 'real' coffee with a minimum of fuss. Easy to use and clean.

I only made expressos, so can't comment on the steamer, but it made a good coffee for the money ($100). It died (stopped heating water) after about 2 years, but that's okay, a buck a week works out to less than 5 cents a cup. A $1000 machine would need to last 20 years to be as cheap. I'd have bought another one, but Joyce Mayne had the EM3600 on special for $98, so am giving it a go.
Makes good coffee at a reasonable price
No major issues

We bought this machine to replace our Saeco machine, which was going to cost $200 to fix. Bad decision. Although it makes the espresso coffee part fine, the steamer doesn't last long enough to heat milk for 2 and didn't produce froth. It is a hassle to clean, and obviously you get what you pay for: the parts are cheap and plastic instead of good quality metal. We gave it away and got our Saeco fixed.
It was cheap to buy.
Too many bits to clean & didn't heat the milk enough.

Was a great machine until it started leaking water all over my kitchen bench top after only 4 months of use! Sunbeam customer service were not very helpful and tried to talk Harris Scarfe out of letting me get a refund- fortunately the lady at Harris Scarfe was on my side and allowed me the full refund. Never buying a Sunbeam product again!
Inexpensive, easy to use, nice compact design so it didn't take up much room on my benchtop.
Started leaking about a cups worth of water after each use after only 4 months! Sunbeam almost didn't allow me to get a refund. Also some of the parts were not stainless steel so couldn't wash in the dishwasher.

It seemed to be a inexpensive coffee machine with feature of more expensive ones.At first it was a great little machine, enjoyed my coffee, although the frothing was never great. After a couple of months it started to leak. Had it replaced but it happened again. In total I had it replaced four times, all of this within eight to nine months. In the end I decided not to have it replaced any more and got a refund from Kmart. Just wondering if perhaps Kmart got a bad batch and all of them leaked.
Compact, inexpensive, 12 month replacement warranty
leakage

A great little machine BUT be prepared to take a long time making multiple cups, if like me, the neighbours keep calling back. I've noticed Big W still stock this machine so if I can't get a replacement switch I'll be back for my second one!!
Cheap and easy to use. Have had mine for over 3 years and have made 100's of coffees. Neighbours keep coming back for another cup.
None really. After over 3 years of daily use the rocker switch that starts the expresso has broken. Can't get a replacement switch . Local appliance repair shop is still tying for me. The machine owes me nothing. A great little Machine that makes great crema and YES it does stretch the milk exceptionally well BUT only enough for 1 mug at a time.

Best value coffee machine on the market! Quickly makes 2 to 4 cups and with great results with flavoured grinds Eg Irish Cream!! Frother is ample once you've learnt how to use it. (Practise makes perfect). Father inlaw has $1000 machine and can't believe how good this model is. Buy one anytime!
Great value, makes a great cup of coffee, easy to use, and clean out.
Do have some dripping from the frother tube, but after 4 years of hard work, I just put a sponge underneath.

Not bad for a cheaper unit
Simple to use
Steam doesn't last long enough. Difficult to clean around the stopper for the special froth attachment. Not enough height between coffee nozzles and drip tray for mugs.

I'm waiting to see if Sunbeam will fix the machine free of charge, without me driving miles away, as I've done everything the instructions say to do and it just shouldn't be doing this in a relatively new machine that is still on the market!
Makes the coffee OK
Bad leak started after warranty ran out. I bought a new seal, didn't work, and Sunbeam posted another free of charge, but did not fix the leak.

I've had mine for two years now and will replace it with the same. Since I only drink shots I have never used the steamer so if it's not good that's not an issue for me. Accompanied by my really good quality burr grinder (which cost more than the machine) the shots are just perfect (I'm generally disappointed when I go *out* for coffee now!).
Excellent crema. Fantastic value for money. Very little maintenance and easy to use.