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Sunbeam Espresso Vita EM6200
may espresso machines rule the earth
new to review..retired cafe owner / barista...I killed three home domestic esspresso machines all within about 3 months normal use but got good service response in the end (Breville and Sunbeam). Eventually bought most basic model and its been perfect for 2-3 years - cant fault it - even after running tank dry - doh couple times so only critique - warning light'd be great :-) love ya coffee machine and be a nanna with it...itll love ya back
1 comment
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Great machine, worked hard every day for 4 years. RIP. Time for a new Sunbeam!
I have had this machine for nearly 4 1/2 years of daily use, and I was sad when it gave up the ghost after i took it in the car with me to a holiday house. Had i not moved it, i am sure it would still be working!
This machine has turned me into a 'coffee snob' - highly critical of Cafe's now. The fact that it has a single thermo block is only a pain if you have to make more than one coffee at once, so my next machine will definately be twin thermo block.
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Perfect coffee
Sunbeam have best coffee machines and make best tasting coffee, have tried Breville and Delonghi, Sunbeam makes beautiful tasting coffee, easy to use and clean and makes perfect thick froth. Have had this machine a few years and still working perfectly. Will be buying new model when this one dies.
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IainSKatoomba
Died exactly at the 2 year mark.
Stopped working completely 2 years and 2 days from original purchase date. Actually trips the household circuit breaker so glad I was home. After a week absolutely no response from Sunbeam apart from automated response promising reply in "under 3 days". For a mid range, brand machine would have expected a better life expectancy.
2 comments
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n.kSouth East Queensland, QLD
- 8 reviews
LIDDLEBEWDY !!
weve had ours so long I cant even remember when we got it but I love it. youre not paying thousands so dont be unrealistic in your expectations of its features and youll be pleasantly surprised. Im quite sure my pressure gauge has never been accurate and getting the froth to the consistancy that i can do a decent pattern is a lot more miss than hit but I really dont mind cos it makes a sensational cappucino., no kidding, we even get neighbours phoning us up asking if they can come round for a coffee cos they like it so much . try lots of d...Read more
ifferent brands of bean and have fun experimenting with the milk frothing and im sure in time youll be getting jacked off with your neghbours asking for a coffee too !! ( I dont mind really cos my neighbours are lovely people ha ha ). On a side note the cuphead seal needs replacing as of yesterday but thats only $15 ( not a bad run as it gets used constantly ) --- would not hesitate to buy another when this one finally keels overSimilar opinion? Write a review on ieatwords.com.au!
Steam is now not enough to produce adequate froth.
Been reasonably happy with this machine, had it around 2 years but now seems to not have enough steam pressure to consistently produce any froth. On average we have used it once to twice a day, so is it time to buy another? When it was working well it produced great coffee :-)
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toglhotaldinga beach
- 21 reviews
- 18 likes
Sunbeam vita EM6200
I've had this machine for over 12 months and so far very happy. Recently had to replace the group head seal; unfortunately, I couldn't remember which way the seal went in, nothing the users manual, apart from the seal may need replacing once in a while. Perhaps the users manual Should include an exploded view of parts that can be replaced by the user, to help the 'observantly challenged'.
Everything.
Nothing.
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MillerBraidwood
- 6 reviews
Revised upwards
I've left my original review below, but after taking a replacement machine I have to say I'm very happy with this product. It makes great coffee and in fact I prefer the coffee I make on the Espresso Vita to about half of what I buy in cafés. I use freshly ground beans and the flavour is excellent.
Brand new out of the box and the thing can only make hot water. Nothing comes through the group head, hot water runs directly into the drip tray. The pressure gauge stays at zero. Customer service is only available during business hours and emai...Read more
ls take 2 business days for reply. What use is a customer care line that only operates when customers are at work? I can't do much trouble shooting from my office. I couldn't be more dissatisfied with this piece of junk and the so called customer service. Delicious coffee, great crema Initial machine was malfunctioning. Non-existent customer service.Similar opinion? Write a review on ieatwords.com.au!
Not worth the time or money
I have had one for just over a year, my last sunbeam was great, very forgiving in its pour... This one is downright horrible.. I have had about a dozen "good" coffees, the main problem is the pour, running water with no grind shows a higher pressure than with grind! And if you don't get it perfectly accurate, it completely blocks!! I have contacted sunbeam, but had no response... Three weeks and waiting... My advice, don't even consider it!
It would be great if it worked!!
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Taylahcanberra
Espresso and Frothing
Hi,
I'm looking into buying one of these machines 'Sunbeam EM6200'
I was just wondering if you could make the coffee and froth the milk at the same time, or separately.
I would really like an answer, as i am super interested in buying the product, and want to know if it will suit my purposes
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Margaret
- 3 reviews
Great Coffe - Short Life
I purchased my Espresso Vita in November last year, after my second Cafe Series cheapy died. I am an addict, and value for money these machines make a great espresso, and that is what I drink, two double shots every morning before I leave the house. My Wife also has a Double shot cappacinos every morning. We use a Breville BMF600 Milk Frother, so we don't worry about the limited frothing capacity, it just makes double shots and it makes them well....
Well it did until we got back from Holidays, it got us through yesterday morning, and I got ...Read more
my first this morning but the pressure was not there, and the coffe was a little light on. I have tried descaling it, but during the descaling process, the pump has given up the ghost, and it is now in the ute to go to the dump. I work it hard, but I expected more than a year out of it, it is out of warranty and it will not be worth sending it to the hopeless warranty repairer in Mackay, as he had our Fully Automatic $2000 DeLonghi for a year and when it came back it still didn't work. Over all, this is a great machine, that makes great coffee, but obviously couldn't hack the pace. Off to see Marcus at Betta Home Living for a new machine now, Will it be a Sunbeam???? At this point I don't think so. Great Coffee, Adjustable Programmes, coffee at a great temperature, Probably good for lower duty. Life expectancy too low, Milk Frothing a bit weak, Can't keep up with my addiction!!!2 comments
Brendan K.Sunbeam
Hi Margaret, there may be some troubleshooting we can assist with so please contact our Consumer Support on 1300 881 861 and ask to speak with Team Leader.
Wow!!! Thanks Sunbeam!!! All is forgiven. After a bit of trouble shooting today, The Sunbeam support person agreed that it was shot, and they have agreed to replace my machine out of warranty, this is great customer support, Thank YOU
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HammerSydney, NSW
- 4 reviews
Manufacturing quality may be questionable.
I purchased the Sunbeam Espresso Vita EM6200 6 months ago. The first one had an "out of the box" fault. Condensation in the gauge. Sunbeam replaced with a new one. Worked perfectly for 5 months and then developed a terminal fault where the pressure went consistently into the 'red zone' and the pump sounded like it was going to explode. To their credit, Sunbeam have replaced it again with a brand new one...BUT the warranty is only good for a balance of the 12 months. If this one goes wrong in the next 6 months I am covered but after that...well ...Read more
I guess we'll have to see. Hopefully Sunbeam understand the "Lemon Laws". Real shame because it makes a killer cup of coffee! Easy to use and makes a great cup of coffee. Right temperature and good extraction. Concerned about quality of manufacture and early obsolescence2 comments
Brendan K.Sunbeam
Dear Hammer, please contact our Consumer Support Team if you experience further issues on 1300 881 861.
And at 18 months, the steam wand ceased to work and the pressure gauge starting fluctuating wildly....it's on it's way out so as I thought, build quality is very poor and it has built-in-obsolescence.
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Piero CabreraWest Perth, WA
Espresso Gauge is not working?
I just bought my Espresso Vita. I follow all the steps that appear on the Instruction Booklet, but I am not able to get the Espresso Gauge to the section "Optimum Pour". I am totally dissapointed with the information provided and not able to enjoy a nice Espresso. If there any way to know if the product I just bought is faulty.
Espresso Gauge not working.
3 comments
Brendan K.Sunbeam
Hi Piero, could you please contact our Customer Care line on 1300 881 861 when you are with your machine and one of our Coffee experts will be able to guide you.
I have just purchased this machine also the coffees good but I can not get optimum poor either. The whole extraction takes around 3 mins. I have followed the trouble shoot guides had fresh beans groun... Read more
d finer tampa more but I can only get into the grey under extracted area.3 seconds not mins oops. I rang Sunbeam but the guy seemed clueless told me to get coarser grind.
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teaksterAU
Great machine
I've owned 2 Sunbeam machines over the past decade and this is the most 'upmarket' one yet. It's easy to use, looks great and pulls great shots. I highly recommend you buy a burr grinder to go with it, my old Delongi broke (I dropped it) so I decided to get a Sunbeam grinder as well. The great thing about this machine is the dial on the front, you actually get to monitor your shots both by looking at the actual shot and the dial. This machine actually helps you develop a technique and it's quite rewarding to see the results which to me means th...Read more
e dial actually works well. My advice is to use a medium grind though because it stuggles with finer grinds - but that also depends on the coffee you're using. I think it's great and I recommend it. Easy to use, looks great, rewards good technique with GREAT coffee The drip tray could be deeper and can be fussy with finer grinds.Similar opinion? Write a review on ieatwords.com.au!
DimsymWa, 6164
- 7 reviews
- 3 likes
Awesome espresso machine!
Purchased this machine 6 weeks ago. Love it love it love it! Made not great coffee as i was using preground supermarket beans. Purchased a burr grinder and some freshly roasted beans from local roaster and pulling awesome shots now!! The espresso gauge really taught me how to pull a good shot. All about practice and technique. Definitely watch some YouTube vids on barista techniques, great help. Machine came with free barista course, going to book myself in next week and perfect my technique. Great value for money!
Espresso gauge, semi auto and looks sexyyy
Drip tray could be bigger, tamp supplied not great, but gonna get that with all cheaper machines.
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Soooo disappointedWhangamata
Disappointed in this product
Bought this machine a week ago. The steamer was faulty. Replaced a week later. Still the steamer does not work. Disappointed. What else should I sat travelled an hour and a half to buy this and the same again to replace it. So I'm still at the cafe spendingvtoo much money.
Steamer won't work
3 comments
Brendan K.Sunbeam
Hi soooo disappointed,
Thank you for your feedback, Sunbeam takes all customer feedback very seriously and would like to begin by expressing our apologies for any inconvenience this has caused you. ... Read more
To provide our assistance with this matter, we will greatly appreciate if you can contact Sunbeam Customer Service either by phone on 1300 881 861 or email [email protected] (subject line: ieatwords.com.au with Sunbeam Espresso Vita) with your details. Regards, Sunbeam Customer Service 1300 881 861 [email protected]Any chance you could tell me how it was faulty? my family got one recently and I've already done a barista course and am certified to make espresso coffees in a cafe, when i tried to make frothy milk ... Read more
for a cappuccino with this machine the steam wand was simply not powerful enough to mix the milk and turn it into the dense foam you want. When calling customer service I was just told that I had the wrong technique, but as I was in a cafe making coffees and frothing milk (all day) a week or two ago I'm pretty sure I know how to make the right foam and it's not me, it's the machine. I would be happier if it was just me, because I am incredibly disappointed so far. Looking up videos to see if there is some sort of trick when making foam on a home machine. And after seeing said video it really seems like my steam wand is not working properlyBrendan K.Sunbeam
Hi Joseph, could you please as above contact us and ask to speak with Team Leader to assist you further.
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Questions & Answers
BruceSasked
I have had a Sunbeam Espresso Vita EM6200 Coffee Machine for a few years and it has never achieved the correct processing pressure at any time using pre ground coffee regardless of manufacturer.Obviously it seems it needs coffee ground to the ultra finest grind to have any chance of success.However more recently the the coffee dual spout is not dispensing equally and only dribbles occasionally from one side! If I rotate the internal separator in the coffee holder 180deg the dribble side also rotates and this is despite checking the separator for any blockages of which there are none?
For a machine valued at around $400 when purchased it has never performed to expectations and the performance has now declined to a level where I can no longer use it for visitors to avoid embarrassment.
Please let me know if there is anything I can do to overcome this dispensing issue?
2 answers
Bruce, I have had your experience almost exactly. I have to do a very fine grind, and tamp the cake twice to get a good crema. The first time when the grind is at the internal rim a little from the bottom of the receptacle, making it level and fairly compacted around the rim, and then the next tamp with light to medium pressure once the grind is heaping above the top of the receptacle. Make sure the cake is dead level.
Once you get the tamping pressures sorted, the pressure gauge can be made to be be in the yellow zone. Also, I use smaller cups, but not those stainless steeel thimbles that come with Sunbeam machines !
Try that and see how you go.
That said, in the last week, the coffee results are disappointing. I think the pump is dying or the relief valve is tired, as the gauge at good coffee zone pressure reading fluctuates . That indicates to me the valve is leaking, like a weak heart valve.
I'm actually trying to buy a new one, same model, seeing I know how to use it (after the first 12 months of frustrations) and its in my price bracket. However its now 'no longer available' except at 2 x online discounters whose web sites are annoying to use. Ive given up.
Good luck !
Don
Thanks Don seems to be an everlasting problem that SUNBEAM have no interest. Why would you buy another Sunbeam Machine I certainly wont!!!
Maree kasked
I have just been given a new coffee machine but I can't get it to steam. The light is on but when I move the dial to max, nothing happens apart from a few drops of water.
I hope you can help
1 answer
Hi Maree.. I assume you are letting it heat up ( all the button surrounds light up )
Otherwise:- The far right hand button does two functions.1 - when you push the TOP HALF in it makes hot water pump out the nozzle as you rotate the knob ( theres an old barista joke in there somewhere but we wont go there ha ha) and 2 - when you push the BOTTOM HALF in it makes steam come out the nozzle as you rotate the knob.
I'm no repairman but if you press for HOT WATER, turn the knob, and actually DO get hot water pumping out the nozzle you know the knob and pump are working so surely it must be the button that changes it from water/steam that is the problem, BUT if you only get a few drops of water coming out the nozzle then surely it must be the pump that's faulty,
I hope you get it sorted out soon.....coffee deprivation is a real bummer
RedCasked
No water flows through the group head. There is no suction the pressure gauge remains on zero. The machine is brand new was following the set up instructions but no water pumps through?
1 answer
Brendan K.Sunbeam
Hi RedC
I do apologise for the experience you have had with the Sunbeam EM6200. Please give our Customer Care team a call on 1300 881 861 and one of our representatives will be more than happy to assist.
Kind Regards
Jessica
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Customer CareSunbeam
Hello Neil H,
We're so happy you love your Sunbeam Coffee!