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Reviews

3.9

8 reviews
5
(5)
4
(0)
3
(1)
2
(1)
1
(1)
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Andrew P.

Andrew P.Greater Melbourne (Metropolitan), VIC

Absolute garbage poorly designed

published

Too small to wrap round the skinniest of arms, sleeve to narrow to fit over a chair, Doesn't get nearly hot enough. Prob the most useless item I've bought in my life, designed poorly to say the least.



Purchased in January 2021 at Betta Home Living for A$58.00.

Rusty

RustyNorth Queensland, QLD

Not as good as expected

published

Just bought one today and even on setting 5 it is only warm. We have an infared thermometer and wonder if Sunbeam can tell us what the expected temperature should be at setting 5 say after 10 or 15 minutes.

Purchased in December 2021 for A$59.95.



3 comments
Sunbeam
Customer CareSunbeam
Rusty
Rusty

I read the manual and know what was said about the use of setting 5. After a time turned it back to setting 4 but it did not seem really warm. Thermometer is out in shed and haven't checked pad with it yet. Thank you for prompt reply.

Sunbeam
Customer CareSunbeam

That's no problem, anytime.

BFR

BFRHunter Region, NSW

  • 5 reviews
  • 3 likes

So good I nicked it from my spouse!

published

Excellent wide range of heat control where 3-5 is best for back. and lower is great for other uses and conditions. Good safety features ie auto turn off, plug set up and lead length. A strong and not easily damaged cover construction. Useful sitting up or lying down. Fabric cover is soft and unit flexible.

Purchased in February 2021 at Bing Lee for A$47.00.

2 comments
Sunbeam
Customer C.Sunbeam

Hi BFR,
Thanks for the great review!

BFR
BFR

That's nice I just bought another one. My husband did want mine! No way...

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Nic

Nic

  • 3 reviews
  • 4 likes
  • Verified purchase

This is the best

published

Very comforting alexpecially for my aching back. Had experienced it in hospital and really helped my discomfort and aching. Brought one for myself and was the best thing not ha ing to reheat every 30 mins. Constantly warm!

1 comment
Sunbeam
Customer C.Sunbeam

Thanks for the positive review Nic!

Max

Max

  • 3 reviews
  • 4 likes

Ok not that great

published

Didn't feel getting so warm as I expected ( or desired) . Thought would provide warmth but instead it just get warm wanting me to keep asking for more but its already on high setting . It has been recently purchased so its kinda new.

Fantastic!

published

I am really thrilled with my heat pad. I use it regularly, virtually every evening in fact, when l sit in the lounge.
It certainly helps to alleviate my back pain, is great for warming cold feet, and placing over other body parts that need some pain relief e.g. sore elbows. I love that it has 5 heat settings and warms up straight away and that it has an auto switch off mode, as l have forgotten to turn it off a couple of times, when l have got up! Also, l don't have to keep reheating a hot water bottle or other bean bag type warmers....no repeated trips to the microwave and then finding the said item is too hot to use initially!
Fantastic item. Would highly recommend it!

Janet

JanetPerth, WA

  • 4 reviews
  • Verified purchase

Love relaxing with the Sunbeam Feel Perfect Therapeutic Heat Pad

published

Using this heat pad definitely helps to relax back pain. Would recommend to anyone who has regular body pain. Being able to select from a range of 5 temperatures is fantastic!

1 comment
Sunbeam
Brendan K.Sunbeam

Dear Janet,
Thank you for your feedback. We hope you continue to enjoy your Heat pad!
Kind Regards
Sunbeam

Kez

KezSydney

  • 3 reviews
  • 2 likes

Feel Perfect, feel amazing!

published

Questions & Answers

Stan

Stanasked

Is this item flexible enough to use around my shoulder for pain relief?

4 answers
Sunbeam
Customer C.Sunbeam

Hi Stan,
Thank you for contacting Sunbeam. The EP5000 is flexible enough to wrap around a leg or arm so should be fine with the shoulder. We do however suggest to use it while being mindful of over folding/bending of the wiring.
Kind Regards, Sunbeam

BFR
BFR

Yes it is Stan. We both use our heat pads against a pillow/s, high backed chair or flat on the bed. Just move it round for comfort. The model we have has an insert sleeve. This can be used or better, move the pad around to a comfortable spot. Don't pull roughly, but gently, firmly, move from under your body. A great resource.

Stan
Stan

Thank you for both responses, I'll buy one ASAP.
Kind Regards, Stan.

Allison

Allisonasked

Can I use this on my pelvic region for period pain?

3 answers
Kez
Kez

Sure, why not? If you need professional advice or have any concerns, try contacting the Sunbeam customer service team, they are the experts.
Cheers

Laura
Laura

I see no reason why not as it would equate to a wheat hot-pack or hot water bottle and in fact would likely be a more gentle but constant form of heat.

Janet
Janet

I don't see why not. I use this heat pad wherever I have pain. The heat certainly helps relax my body. My husband loves his for his lower back pain. The heat is adjustable making it perfect to use all year round,

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