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1 question from our users
annieasked
Why does my professional wok give off strong burning chemical fumes when heating?
1 answer
Brendan K.Sunbeam
Hi Annie,
This is normal for the first few uses as it is a coating used in the manufacturing process to protect the Teflon and surface.
Before using, turn on a high heat for a few minutes. It is completely safe to still cook your food in and over time you will notice all that coating has been lifted by the heat and you will no longer smell it.
If you require any further advise or information on the unit, please don't hesitate to give our Customer Care Team a call on 1300 881 861 and one of our representatives will be more than happy to assist.
Kind Regards
Sunbeam
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