I have had mine for a few years now. It was supposed to have a tough non stick surface. But the surface degraded fairly quickly despite using the appropriate utensils. I really like the unit and had also bought a small electric skillet with the same coating. Tossed the skillet years ago. Really like how these units perform, but will not buy again due to the poor quality surface.
If Sunbeam lift the quality of the teflon surface I will but again. But as is, I will not buy again despite otherwise terrific performance as a versatile cooker.

Great wok to cook with, temperature control excellent and never burnt food. But Teflon came off after only 6 months use (used almost every 2nd day) and 2nd one got under warranty exactly the same thing!!! Only used wooden or plastic utensils and gentle cleaning so what gives sunbeam??? If they fixed the Teflon issue I would use one of these for almost everything.