Star Cruises SuperStar Virgo

This was our 4th time on the virgo, the last cruise was 5 years ago MY WORD !!! how things have changed, instead of fun times with friendly aussies/ kiwis and asians we were over run with arrogant rude indians !!!!! there was no organising for disembarkent ! food was not up to scatch like it was 5 years ago ! and lets forget about the buffet unless you want to push your way through rude indians to get you food.we are a husband and wife in our 70s and cruise many times we have cruised 13 times on several differant cruise lines but this time was ...Read more

Here are some of our good and bad experiences. We when went on this cruise with high expectations being in Asia (exotic destination). We weren't disappointed.We did enjoy it and we were happy with our room. The staff were great and we enjoyed the food and the ports. The ports: Penang was fantastic really enjoyed the terminal being so close to the shops did Temple and sky train tour with taxi and then time for some shopping. Port Klang to KL was a bit too far of a trip, not sure if it was worth the bus trip, 90 minutes, (limited time to shop wi...Read more

I have just returned from a 5 night cruise aboard the Virgo and couldn't fault it. Firstly and foremost the crew were amazing.They are so obliging,friendly and happy. They work 12 hour shifts,7 days a week for 10 months of the year and always have a smile on their face. We left the cruise having made life long friends with some of the crew.
We mainly ate at the Bella Vista where the food and service was first class and on the odd times we went to the Mediterranean Buffet the food was good there too. I will say that the other passengers act as ...Read more

5 day cruise on the Virgo with a 2 day stop in Singapore before and after the Cruise.
The ship itself is first class all the way. Could fault nothing with the ship at all.
The staff were fantastic, polite and well mannered for the duration. Hats off to them.

Food - We ate at the Bella Vista and the Mediterranean . Could not fault the food at Bella Vista. Fine dining all the way. The Mediterranean's food was good for a buffet. But you had to fight the Indians all the way. They are like vultures who have never been fed.

Ports of call Pen...Read more

My partner and I just completed a five night six day cruise on the Virgo that departed from Singapore and we were pleased with the cruise itself but were horrified with the attitude of some Indian passengers.

I spoke to several other passengers who were just about at the end of their patiences with the constant filthy looks from both male and female Indian passengers. Another frustrating action was the pushing and shoving that happened when entering a restaurant or exiting a lift. If this continues it is a matter of time until someone takes...Read more

First time ever cruising, and I loved it. I've read the other reviews, and I agree with most ... gambling is not my thing, so I chose to ignore the machines. Rude passengers were a bit upsetting, all from apparent Indian origins, and they ignored the instructions from staff, which may have made the rest of us unsafe.
I expected more shows ... I only enjoyed two out of those offered, one being a cast of the cruise's staff. I choose to ignore R-rated shows which charge extra.
Dining for me was an experience I never have at home, silver servi...Read more

Virgo is a good cruise ship, diverse cross section of travellers good selection of food. Cabins were smaller than we had experienced previously (ie on Princess), but OK.

Rooms could be noisy as walls are not that sound proof and the cruise caters for families ie noisy kids.

Good range of restaurantss, and ate at most of the 'free' restaurants and the ones where you pay additional. We ate at the Italian restaurant 'Palazzo', the web site advises of additional charge, its more like a full price for the meal, our bill for 8 with wine (2 bott...Read more

We have cruised 5 times previously from Australia only and found this to be quite different - as expected as it is an asian line. The food was fine, not fabulous, service in the restaurants was patchy - some nights incredibly fast, others incredibly slow. The entertainment was limited - 3 shows that were enjoyable, but it was a 5 night cruise, one show repeated, and one night without any. Not many activities during the day - many passengers were gambling, so the ship was generally not very crowded. Childrens activities seemed wonderful and we o...Read more

Third cruise with Virgo (Redang), previous time had good memories (Straights of Malaca in 2010 & Vietnam 2008).
First time after refurb and I can only say that the Virgo has been turned into a floating Casino!
The once beautiful galaxy of the stars now lined with poker machines, destroying the ambiance of this once great room and reflecting what the owners Genting really care about
Other facilities replaced with "High rollers" clubs, as they seem to care only for Gambling customers.
Biggest shock was to come at the Buffet. The quality of t...Read more

Australian - I had 10th floor balcony cabin, beds like concrete, but had major sag in middle and (smallest singles I have ever seen), felt like I broke my back. Toilet would never flush, phone didn't work. Food incredibly bad and so cheap every where (except Palazzo Italian where you paid, great food and worth every cent.) Breakfast was especially awful each day and not many options. No pool bar or any kind of service around pool, which made for no atmosphere of fun anywhere at all. You had to queue for every single thing, all the time - fru...Read more

My husband & I did the cruise from Singaporebfr 3 nights & we enjoyed it. We holiday 4 or 5 star generally but were pretty happy with our cabin on deck 10 (balcony cabin) & the general service & food. The buffet was a bit disappointing but we enjoyed eating the Bela Vista restaurant. We got a $300 credit with our booking so were able to use it on food & drinks. Drinks are a litte expensive but that's where they make their money on board shows were good & free except for one which was adults only topless show. Pool was nice & spa was nice but a ...Read more

Was a wonderful experience and would go again, would like to try Virgo's other ships.
Great staff, all stewards and stewardess' were very attentive and interesting to talk to.
Great staff, balcony cabin gives a little space to get away from the crowds, ship is like a floating palace, very clean and safe. Took Mum and we both enjoyed the experience - first cruise for both of us. Balcony cabin gives $400 credit for eating at better restaurant (Bella Vista) etc. Indian restaurant was also good. Live show and costume was fantastic as was Galaxy...Read more

We weren't impressed. We've travelled a lot and this was the worst trip. We felt trapped on the boat, the food was hard to get eg. breakfast is from 8-10am for 2000 odd people mind you, if you wake up at say 9:45am, forget about it, you'll have to wait til 12 noon to eat lunch. There is morning tea but its stale muffins, try finding something healthy on the ship, I couldn't find fruit anywhere. Not being able to eat adequately or frequently enough was terrible. I was sick with a cold/flu on the ship, do you think I could find a pharmacy? No can...Read more

For our first cruise it was ok...It was our honeymoon and we were very dissapointed only spending less than 2 hours in KL but I guess you never know if you dont give it a go...would be better with a group of us to annoy the Indians I would say.....
Balcony class gets you the cabin credit you can use thru out your cruise...Helpful but you will still have to put towards your meals and drinks and other excursions as the credit does not cover all things
I hated the Indians on board they were rude there children very loud and rude they looked down a...Read more

While boarding Virgo it was cattle class. Two hours of rude pushing people to get aboard. The cabins were half star but well serviced by the friendly staff. The ship stank of cigarette smoke but the library and the Galaxy lounge and restaurants were the only havens for clean air and peace and quite. We would not use the pool and spa as hygene and swimming dress regulations were ignored by some people and families as was using food tongs at the Mediterean buffet. Full credit and admiration to the staff for putting up with these rude, noisy and i...Read more