MichaelGreater Melbourne (Inner), VIC
- 2 reviews
- Cookware Classic
- Verified purchase
Works well if you don't apply heat to it
So I have the same story as pretty much everyone else here.
We bought the non stick pan, and after a while, everything started to stick to it. I contacted their warranty people, and got the usual spiel:
"Too much heat"
"You're using it wrong"
"It's not a defective product"
I can assure you all that we used the pan properly, much like everyone else here has. Frankly, if a pan can't function when heat is applied, it's clearly a defective product.
I only gave one star, because you can't give 0 stars. Avoid at all costs.
Purchased at eBay for A$130.00.
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Questions & Answers
Helen Hamiltonasked
Why do I get spotting on the inside of my new swiss diamond stainless steel saucepans . After hand washing them.Not happy
No answers
Megellenasked
My Swiss Diamond Prestige cast casserole has been dreadful. I follow the cooking and cleaning I instructions but most everything I cook burns at the bottom of the pot. I’ve just had to throw out the marmalade I was cooking because it caught so badly on the bottom of the pot the marmalade was burnt. I can’t believe I paid such a high price for such poor quality. I thought cast iron would be tough. Apparently not.
2 answers
I have a casserole i use frequently and love. I have never used it for jams though. It is probably 10 years old and still as new.
Hi Joan. Thank you got your response. My pot is under 12 months old and now I can’t clean the surface so the pot is now worthless. I am so disappointed with this purchase. Maybe the cookware was better quality 10 years ago. Regards
David Greggasked
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