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Reviewer Photos & Videos
Excellent service from beginning to end
We recently ordered Holland blinds and Plantation Shutters and can't be happier with the product and service we received overall, from the initial contact on the phone, staff that came out for quotes, staff that came out for check-measures, to our installers who finished off the job. Everything was super efficient, friendly and the product is to such a high standard, at a good price.
Our plantation shutter installer Matthew was super friendly and installed our plantation shutters to perfection in a very timely manner.
used this company for both our homes now and highly recommend.
1 comment
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LaurenMOUNT RIVERVIEW
always quick and prompt service, good quality products
we have used sydney blinds and screens a number of times and we have never been disappointed with the results. Easy to deal with, they provide quick and prompt service and a quality product at a competative price.
3 comments
Sydney Blinds & ScreensSydney Blinds
Hi Lauren, thank you for your review. Sydney Blinds and Screens continually offer quality products and service and to hear this from our customers is assurance of such.
To assist us in thanking those ... Read more
Sure thing! Where would I find this number?
Sydney Blinds & ScreensSydney Blinds
Hi Lauren, your order number is on your invoice or at the top right hand side of your quote.
If unsure, please contact the office for clarification.
Kind regard, Sydney Blinds and Screens.
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acknak
- 2 reviews
Could not be better. Spectacular service.
Perfecto. Single phone call. Came on-site to measure up. Got the quote the same day. Approved. Installed, done and dusted all within just a few weeks. Always updated on the progress either by phone or txts. Could not be better. Woo hoo.
1 comment
Sydney Blinds & ScreensSydney Blinds
Hi Acknak, thank you for sharing your experience using Sydney Blinds and Screens. We are please to read that you are very happy with our quality products and service. To enable us to share your revi... Read more
ew with the team please advise your order # (MST******). Kind regards, Sydney Blinds and ScreensSimilar opinion? Write a review on ieatwords.com.au!
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sylviaSydney, NSW
- 2 reviews
This is perfect can't live without the screens
OMG, the service was just perfect my installer Mick was amazing.
All the product's fitted like a glove and sliding doors fitted also which other company's said couldn't be done but Sydney Blinds did.
1 comment
Sydney Blinds & ScreensSydney Blinds
Hi Sylvia, thank you very much for sharing this review of our quality products and service. As we make our doors here onsite we can make to measure and will go the extra mile to try and accommodate o... Read more
ur customers requirements. We are pleased to read we met yours! To assist us is sharing your review with our installer Mick and the rest of the team, please advise your order # (MST******) Kind regards, Sydney Blinds and Screens.Similar opinion? Write a review on ieatwords.com.au!
GarthSydney
Vertical Blinds
Sales person was prompt, informative & professional. Placed order at the time of quote. Pricing was very competitive. Installation was also very well handled. Overall a very good experience & I would recommend Sydney Blinds to others.
1 comment
Sydney Blinds & ScreensSydney Blinds
Hi Garth, we appreciate your time is valuable and that you were able to include posting a review for Sydney Blinds and Screens within it. We would like to share it with those who looked after your or... Read more
der - to assist with that please advise your order # (MST******). Kind regards, Sydney Blinds and Screens.Similar opinion? Write a review on ieatwords.com.au!
KellySydney
3rd Time We've Used Them
We have used Sydney Blinds 3 times for different renovations and we will continue to use them. I still get other quotes to make sure they are competitive and they are consistently the best price. The quality is exceptional (we've had blinds and shutters) and the installer (Mathew) was on time, efficient and tidy. Great service, top product. Couldn't recommend them enough.
2 comments
Sydney Blinds & ScreensSydney Blinds
Hi Kelly, thank you for sharing in detail how Sydney Blinds and Screens has remained a consistent, reliable and professional company to deal with. We thank you also for being a repeat customers and we... Read more
look forward to servicing any requirements you may have in the near future. To assist us in sharing your review with the team, please advise your order # (MST******) Kind regards, Sydney Blinds and Screens.MST762569
Cronulla
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mammagulisano
- 2 reviews
- Verified customer
Fabulous Installation
Both my parents' home and mine were scheduled for measure and quotes in the same period. Despite a few miscommunications via phone calls for booking the 2 properties, the installation of both our plantation shutters was smooth, professional quick and easy. Matthew works so clean and efficiently, leaving not even a bit of dust behind. He was cool calm and collected. The blinds look better than I envisioned and he ensured they were straighter than straight! MST770805 Highly Recommended !
1 comment
Sydney Blinds & ScreensSydney Blinds
Hi Mammagulisano, thank you for your 5* review and for taking the time to be so descriptive of your experience using Sydney Blinds and Screens. Our Planation Shutters are a high quality item and as s... Read more
uch we share your view on the finished result! Thank you too for noting your order number - this will enable us to share your review with Matt and the rest of the team. Kind regards, Sydney Binds and Screens.Similar opinion? Write a review on ieatwords.com.au!
JennyKirrawee
Brillant Customer Service
I highly recommend Sydney Blinds - from their first response to my enquiry to the final installation I found them to have an excellent customer service. The office staff friendly and efficient. The sales rep very knowledgeable and the installation went smoothly. Everyone involved was extremely pleasant to deal with
3 comments
Sydney Blinds & ScreensSydney Blinds
Hi Jenny, thank you very much for your 5* review and for sharing how our sales and customer service staff serviced your requirements. . We would like to share this review with our team especially tho... Read more
se who were directly involved with your order. Please advise your order # (MST******) to assist us to do so. Kind regards, Sydney Blinds and ScreensThanks again - my order number was MST 782983 - I had both an awning repair and a 5 new blinds installed - both on this order number and both jobs excellent
Sydney Blinds & ScreensSydney Blinds
Thanks again Jenny.
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Flossy
- 2 reviews
- 1 like
- Verified customer
Shutters- Excellent Service and Product
Just had my beautiful shutters installed across the front of my house and they look fantastic and make such a difference to the appearance of my home . I had excellent service when I visited the showroom, by Steve who measured the job and by Matthew who installed my shutters with so much care and attention. All my questions were answers and suggestions made to ensure quality outcomes. Would definitely recommend Sydney Blinds and Screens for price, quality and professionalism to family and friends in the future.
Very happy customer
Thank you
3 comments
Sydney Blinds & ScreensSydney Blinds
Hi Flossy thank you very much for not only the 5* review but also for your detailed account of how Sydney Blinds serviced your requirements. We are pleased to read of the quality service you received... Read more
as this is an area we continue to work on and improve if necessary. To enable us to share this review with those mentioned, and the rest of team please advise your order # (MST******). Kind regards, Sydney Blinds and Screens.Invoice Number on day of installation IN141320 installed 28-9-18
Ordered 19-7-18
Sydney Blinds & ScreensSydney Blinds
Thanks again
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AndrewSydney, NSW
- Verified customer
Sydney Blinds easy
Sydney Blinds easy going attitude made it easy to book in for quote/inspect and then install. Happy with product and will surely use Sydney Blinds again.
3 comments
Sydney Blinds & ScreensSydney Blinds
Hi Andrew thank you for your 4* review! We appreciate that you took the time to write it enabling others to read of your personal experience using Sydney Blinds and Screens. We would like to share yo... Read more
ur review with the team here so please advise your order # (MST******) for us to do so. Kind regards, Sydney Blinds and ScreensHi my order number was MST787549. Thanks
Sydney Blinds & ScreensSydney Blinds
Thanks Andrew!
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Perfect for the space
It was repeat business with accent and we were happy with our purchase the first time so returned when we needed more blinds
1 comment
Sydney Blinds & ScreensSydney Blinds
Hi Heather, thank you for your 5*star review. We would like to note this on your account plus share with those who directly served you - to assist us in doing so please advise your order #
Kind regards.
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Better than I imagined
I was extremely satisfied with the sales rep Joe who came with an amazing wealth of knowledge .
His experience helped me in feeling relaxed that I made the right choice. I started wanting shutters and I changed my mind and he promptly returned to give me a new quote on timber venetians .. And I was very happy with the price. I could not believe how quick everything was, the quote and then the installation by Mick .
My house feels modern and fresh. The past week we have had cold days and the blinds let in beautiful sunshine with privacy and the hotter days the blinds shield the sun.Would definitely recommend Sydney blinds and screens for price, quality and efficiency .
Thank you
1 comment
Sydney Blinds & ScreensSydney Blinds
Hi Sue
Thank you for such a lovely review
Great to see that you are happy with your new timber venetians. I will be sure to pass on your review to both Joe and Mick who are both valued members of ... Read more
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AJM
- 2 reviews
- 2 likes
Pathetic service
I made an appointment around two weeks in advance and was told that I would receive a call the day before the appointment to confirm the precise time of the visit.
Received a call the afternoon before and was advised that I would receive a call from someone to confirm the time.
Called the morning of the appointment and was given the number of the measurer - '[name removed]'.
Called [name removed] to be advised "I can't make it, what about a Saturday?"
Hopeless and unprofessional. Don't be put off by the excellent phone manner of the people at head office.
What a waste of time.
1 comment
Sydney Blinds & ScreensSydney Blinds
Hi AJM Thank you for booking your measure & quote with Sydney Blinds & Screens Ours salesman do call the evening before, or the morning of the appointment to advise an indication of time, I'm not su... Read more
re why you didn't receive your call. It is our aim to accommodate our customers with suitable appointment times, however it is not always possible due to having many customers to service throughout each day. We are fortunate enough to have some of our salesman work on Saturdays which helps to alleviate time issues especially with many of our customers working during the week Regards Sydney Blinds & ScreensSimilar opinion? Write a review on ieatwords.com.au!
LinzSydney, NSW
- 5 reviews
- Verified customer
Easy from start to finish. Great product too!
I had two security screen doors installed for me recently and I am very happy all round. After an abominable run with another very heavily advertised company, I chose to cancel that order and go with Sydney Blinds. Easy check measure, clear and concise re options etc, great communication from the office and the installer, Mick was excellent. 3 weeks from order to install! Doors look great and work well.
1 comment
Sydney Blinds & ScreensSydney Blinds
Hi Linz
Thank you for such a great review We work hard to provide the best possible service and I am glad to hear that this has reflected on your experience. I will be sure to pass on your review t... Read more
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PeterSydney
Beautiful blinds and smooth service
Great showroom to pick type and colour for our vertical blinds throughout our home. Fair cost to supply and install. Efficient tradesman, Frank, did the installation with no fuss or problems and on time.
2 comments
Sydney Blinds & ScreensSydney Blinds
Hi Peter, thank you for your 5* review. This is the result we work hard on every day to achieve. We would like to share your review with those who served you directly - to assist us please advise you... Read more
r order # (MST******). Kind regards, Sydney Blinds and Screens.order number 77853
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Great products and service
We have used Sydney Blinds to manufacture and install blinds for us on a number of occasions over the past 20 years. Always an easy process. Great prices, quality products and top sales and service! Highly recommended!
1 comment
Sydney Blinds & ScreensSydney Blinds
Hi Paul, thank you for your review today about how we serviced your order and also for being a repeat customer of Sydney Blinds & Screens. We appreciate that you have again used us and that your rece... Read more
ived the quality service and product that we are well know for. To assist us in sharing your review with those who personally looked after you, please supply your order # (MST*****). Kind regards Sydney Blinds and Screens.Similar opinion? Write a review on ieatwords.com.au!
NanceFreshwater
- Verified customer
A million dollar look but affordable
Just had rod do a subperb quality fixture of shutters !!! His manner and workmanship is professional and very helpful —will now get my next window finished!!
3 comments
Sydney Blinds & ScreensSydney Blinds
HI Nance, thank you for giving Sydney Blinds and Screens a 5* review. We have a great team of sales reps, Installers and admin staff who all strive to achieve this result. If you could supply your or... Read more
der # (MST******) we can then share your review with Rod (the installer) along with rest of the team. Kind regards Sydney Blinds and Screens.Mst 752880
Sydney Blinds & ScreensSydney Blinds
Thanks Nance
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Exceptional Service
Our blinds & plantation shutters were installed and we extremely impressed with the quality of your product & the efficiency of your team. Steve was very informative of the products and a genuine guy, not just a salesman trying to flog the product. Rod, Milan & Sam.... you’ll are amazing. You painstaking taken such care to install every shutter perfectly, checked and re-checked before moving on to the next window. Your attention to detail is worth did not go unnoticed. Sam, for a young man you take pride in your job, not often seen in today’s times. WELL DONE !!! Thank You
2 comments
Sydney Blinds & ScreensSydney Blinds
Hi Millie, wow what a review. This is the result we work hard to achieve for each of valued customers. Thank you for taking the time to share in much detail how Sydney Blinds and Screens serviced you... Read more
r order from the initial measure and quote through to the installation. To assist us in sharing your review with those motioned in it, please advise your order # (MST******). Kind regards, Sydney Blinds and Screens.U most welcome
MST 773333
... Read more
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still using Sydney Blinds after 28 years
We installed Sydney blinds 28 years ago and have gone back for a revamp. We had the same guy that quoted all those years ago. Very happy with Sydney Blinds service.
3 comments
Sydney Blinds & ScreensSydney Blinds
Hi Col, thank you for your review. We appreciate that you chose Sydney Blinds and Screens especially after 28 years! We have been supplying window furnishings for over 37 years and many of our staff ... Read more
and contractors are long time employees, sales reps and installers. To enable us to share your review with the rep who attended, please advise your order # (MST******). Kind regards, Sydney Blinds and Screens.mst17215 Leigh
Sydney Blinds & ScreensSydney Blinds
Thanks Leigh
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ChrisAU
- 3 reviews
All as promised
Both salesman and installer arrived on time, knowledgeable and informative. Installation was within the promised time frame. Product as expected.
1 comment
Sydney Blinds & ScreensSydney Blinds
Hi Chris, thank you for taking time to post a review detailing your experience using Sydney Blinds and Screens. Please advise your order # (MST******) and we will share this review with the staff and ... Read more
contractors who looked after you. Kind regards, Sydney Blinds and Screens.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
starkeyasked
where do i input code mst 690057 regards starkey
2 answers
Sydney Blinds & ScreensSydney Blinds
Hello Starkey - We have just seen your review and can make the note on your file of the feedback and add your details for the monthly draw. The draw takes place during the first week of the following month and all entrants are contacted by telephone following the draw. Thank you again for the kind review and good luck in the draw. Regards, Sydney Blinds & Screens
does this mean that all good comments for this company are left by people who are participating in some kind of a lottery organised by the company????
Martinasked
Hi, If I ordered 10 Roman Blinds today or at the latest by Monday 9th Nov, how long would it take to manufacture and install them in my Sydney home please?
6 answers
Sydney Blinds & ScreensSydney Blinds
Hi Martin,
Thank you for your enquiry. We can start the process of check measure and manufacture but unfortunately we are booked out until Christmas so the install would have to be early next year. Please let us know if we can assist you any further.
Thank you,
Sydney Blinds and Screens
Martin you are very fortunate. Many people get caught by this company. Fate has been good to you. Go to another company and avoid the inevitable stress and disappointment that you will encounter here.
I would not use this company. Terrible, dishonest and unprofessional. Save yourself a lot of stress and heartache and use someone else. Matt
Sueanneasked
I have previously used your company many times over the years My mum warned me that your service was terrible I was shocked as I had always been very satisfied Can you explain why so many customer reviews are SO bad? I am wanting a number of new blinds and I need you to convince me that your service is as good as it used to be otherwise I'll go elsewhere
Thanks
Sue
7 answers
Sydney Blinds & ScreensSydney Blinds
Thanks Sue for giving us an opportunity to respond in order to retain your business. Our company has been through a recent transition which included a review of our internal customer service processes. We would really like to prove to you that we have addressed some issues we found, and that we are making positive steps to improvement . Please speak to Susan on 9636 1555 regarding the products you would are looking at, and we know she will look after you, and make sure you are happy with the products and service just as you have always enjoyed.
No, she won't and when (not if) it all goes wrong she won't even return your call. It's no fun having your hard earned money taken, constant problems, stress, rude lying customer service, asking for your money back and being denied, being threatened - even with court - if you don't pay up the other 50%, being frightened to the point where your health is impacted and all because the supplier took your money and never bothers to call again once they have the 50% deposit. Expect to do all the phoning. They take away any trust in human beings. Felt preyed upon. Worst experience with a supplier ever. Save yourself the grief and look elsewhere. Make sure you do your research. Good luck. I wouldn't recommend this firm to a worst enemy.
I agree with Sunshine. This company is attrocious. They are by far the worst experience I have ever had with a company in any industry. They are exceptionally rude and deceitful. Save yourself a lot of stress and chasing up by going with another company.
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Sydney Blinds & ScreensSydney Blinds
Hi Anna, thank you for your detailed review on the level of service you received from Sydney Blinds and Screens and also for our quality products. We have a great team who work hard to ensure a smoot... Read more
h process in a timely manner. Please advise your order # (MST******) so that we can share your review with those directly involved with your order. Kind regards, Sydney Blinds and Screens.