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Reviews

3.4

5 reviews
5
(3)
4
(0)
3
(0)
2
(0)
1
(2)
  • Product Quality
    3.8 (5)
  • Return Claim MadeYes (0) · No (5)
  • Customer Service
    3.4 (5)
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Rob

RobGreater Melbourne (Outer), VIC

Absolutely fantastic staff

published

John O'Hehir and all the staff at Sydney Tools have helped me so much in taking the time to set out my tool list never did I get this from Total Tools thank you John



Customer Service
Product Quality
Return Claim MadeNo
Store LocationCarrum Downs
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Great customer service from ayden

published

Ayden at Sydney tools carrum Downs was only too happy to look for all items I requested and has followed up with service via email prices were reasonable great experience

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCarrum Downs
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Great service from Steve V as always!!

published

Dropped into Carrum Down today for the Milwaukee Day and was greeted by Steve as I entered the store. He was able to assist me with all my purchases and order in some additional items. Best service I have had in a tool store in years. Highly recommended.



Customer Service
Product Quality
Return Claim MadeNo
Store LocationCarrum Downs
See all answers
1 comment
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Steve

SteveGreater Melbourne (Outer), VIC

Terrible product and customer service

published

Bought $800 pressure cleaner, first time using it -20 min into a exposed agg' job and 2 plastic rummets blew out of the side and it scattered out oil everywhere and wheel fell off.[name removed] informed no refund policy, wouldn't give even a replacement so had to rush to Coates hire to finish job off. Consumer beware, will be going to consumer affairs regarding this !!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCarrum Downs
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Michael d

Michael dGreater Melbourne (Outer), VIC

terrible service

published

I have had a agp concrete grinder in for repair since sept 2018, I have been told 5 or 6 different stories
as to why it hasn't been repaired .the latest being the guy doing the job has gone on holldays .In the mean time I've had to buy another one .The total time I've used this tool is less than one hour.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCarrum downs
See all answers
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