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RobGreater Melbourne (Outer), VIC
Absolutely fantastic staff
John O'Hehir and all the staff at Sydney Tools have helped me so much in taking the time to set out my tool list never did I get this from Total Tools thank you John
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Great customer service from ayden
Ayden at Sydney tools carrum Downs was only too happy to look for all items I requested and has followed up with service via email prices were reasonable great experience
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Great service from Steve V as always!!
Dropped into Carrum Down today for the Milwaukee Day and was greeted by Steve as I entered the store. He was able to assist me with all my purchases and order in some additional items. Best service I have had in a tool store in years. Highly recommended.
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SteveGreater Melbourne (Outer), VIC
Terrible product and customer service
Bought $800 pressure cleaner, first time using it -20 min into a exposed agg' job and 2 plastic rummets blew out of the side and it scattered out oil everywhere and wheel fell off.[name removed] informed no refund policy, wouldn't give even a replacement so had to rush to Coates hire to finish job off. Consumer beware, will be going to consumer affairs regarding this !!
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Michael dGreater Melbourne (Outer), VIC
terrible service
I have had a agp concrete grinder in for repair since sept 2018, I have been told 5 or 6 different stories
as to why it hasn't been repaired .the latest being the guy doing the job has gone on holldays .In the mean time I've had to buy another one .The total time I've used this tool is less than one hour.
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Sydney ToolsSydney Tools
Hi Andy,
We sincerely appreciate your feedback on our sales representative, Steve, from our Sydney Tools Carrum Downs store.... Read more
I will ensure that your positive feedback is notified to Steve and I am sure he looks forward to assisting you with all your future orders. Thank you for shopping with Sydney Tools! Kind regards, Sussan C.