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Reviews

3.2

32 reviews
5
(16)
4
(2)
3
(0)
2
(0)
1
(14)
  • Product Quality
    1.5 (8)
  • Return Claim MadeYes (2) · No (5)
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Herbert

HerbertVictoria

  • 2 reviews
  • Verified customer

Product do not last as expected and not repairable

published
Product Quality
Return Claim MadeNo
Denis M.

Denis M.

  • 2 reviews
  • Verified customer

Poor workmanship

published

Dishwasher 4 years old . Bottom basket looks like been in saltwater the whole time .Very poor coating of plastic over metal frame.Not covered by warranty, even though it is manufacturers fault

Dhinesh

DhineshGreater Melbourne (Outer), VIC

  • Verified customer

Worst and cheap product, worst service and support

published
Product Quality
Return Claim MadeNo
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Maddison C.

Maddison C.Southern and Hills, SA

Crap appliances - don’t waste your money

published

Seriously unhappy with our Technika dishwasher, stove top and oven. Currently our dishwasher has been broken for the last 4+ weeks and we are waiting for Technika to supply the electrician with the parts. The dishwasher is only 18 months old. Also the top drawer has broken several times and is very flimsy. The oven is insanely loud and takes hours for the fan to cool it down. And the stove top knobs get stuck on and you aren’t able to turn the flame off. Only have the products because it’s what the builder was offering. Would not purchase any of their products again.

Product Quality
Return Claim MadeNo

Worst products and customer service!

published
Product Quality
Silvana

SilvanaGreater Melbourne (Outer), VIC

  • 3 reviews
  • 5 likes
  • Verified customer

*Very Disappointing* Technika customer service and support

published
Product Quality
Return Claim MadeYes
Linda

LindaGreater Melbourne (Outer), VIC

  • 4 reviews
  • 1 like
  • Verified customer

Technika Free Standing Oven & Integrated Dishwasher

published

We put in a Technika 900mm Free standing Oven and two dishwashers in our new home and could not be happier. Besides the fact that they are Australian, their pricing is very competitive. The free standing oven is very quiet and cooks all my food evenly. My stainless steel integrated dishwashers, were a reasonable price which allowed me to install two in my kitchen which is great for large family events. Once we moved in l contacted them to register and confirm warranties, the customer service was very polite and helpful...... absolutely love these product!

Product Quality
Return Claim MadeNo
Liz Perth

Liz PerthPerth, WA

  • Verified customer

Oven only lasted 2 years and 40 days - Warranty requests don't bother.

published

The oven only lasted 2 years and 40 days with 2 service calls for service repairs, I was not covered by 40 days for a fan that was completely destroyed in the housing. Save your money ($3500) and buy something that will last.

Product Quality
Return Claim MadeNo
1 comment
Liz Perth
Liz Perth
Dennis

DennisSunshine Coast

  • 8 reviews
  • Verified customer

Refuse their warranty obligations

published

I would advise everyone to refrain from installing technika appliances in the house. Forget about warranty - they will use any absurd reason to cancel your warranty. My expensive built-in microwave/oven died after 9 month and after few days of emailing/calling they refused to fix it. After checking by 3rd party professional technician I got conclusion that it is poorly Chinese manufactured crap that is not worth of repair..

Product Quality
Return Claim MadeYes
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pucknose

pucknose

  • 3 reviews
  • Verified customer

Don't expect warranty or customer service

published

I have recently been in contact with Technika trying to claim on the manufacturer warranty. I was referred to the manufacturer as the item is 13 months old and no longer covered by them. Technika's customer service has been extremely lacking. Very dismissive and abrupt, failure to answer questions and then they ask me when would I like to book a technician- at my cost. There excuses for refusal of warranty are flimsy at best (much like the ovens hinges) One being that the oven was not supplied with damaged hinges. Nothing gets past these people. I am thoroughly disgusted and disappointed that a Australian owned company would dismiss a claim so quickly and without care. Beware!

Natho

NathoWoodend

  • 4 reviews
  • Verified customer

Awesome Company to Deal With

published

I have to say that I have been super impressed with this company. They have been so super helpful since day one.
They really gave me the impression that they care about me as a customer.
I will be back as a customer for sure.

1 comment
Technika
Jenaya J.Technika
Walshy

WalshyBendigo

  • 7 reviews
  • 1 like
  • Verified customer

Great Aussie Owned Company

published

I seriously love supporting Australian owned companies and I was thrilled to learn that Technika falls into that category when purchasing my new appliances for my kitchen.
I did loads of research prior to purchasing my kitchen appliances and found Technika to tick all the boxes.
- Australian Owned and Operated
- Supports loads of local clubs and charities
- Australian Customer Call Lines (which means more employment to Aussies and not calling overseas)
- Great Product backed by their own service repair technicians
I would highly recommend as I have found their service and my experience to be of a high standard.

1 comment
Technika
Jenaya J.Technika
Nikki G

Nikki GWallan

  • 5 reviews
  • Verified customer

Top Notch Customer Service

published

I purchased quite a fair bit of appliances from Technika in 2010. I have found them to be very helpful and patient every time I have phoned them.
I needed manuals and a spare oven tray and they were able to deliver within 72 hours.
We were very impressed.

1 comment
Technika
Jenaya J.Technika

Thanks so much for your review, we really appreciate it.
Please do not hesitate to contact us should you have any questions in the future.
Regards,
Technika

Krystal P

Krystal PMelbourne

  • 5 reviews
  • Verified customer

They support their customers

published

Rangehood purchased from eBay to match our other Technika products. Rangehood was almost out of warranty period and the fan starting making a funny noise. Technika service responded very quickly with great after sales support. Unit was fixed within 3 days of reporting the fault. Always happy to back an Australian company if i know the manufacture will support its customers.

1 comment
Technika
Jenaya J.Technika

Thanks so much for your comments, we really appreciate it.
Don't forget you can contact us anytime for anything at all, even a simple chat.
Regards,
Technika

Annabanana

AnnabananaGeelong

  • 6 reviews
  • 2 likes
  • Verified customer

Speedy customer service

published

My kitchen appliances came with my Porter Davis home almost 2 years ago. When I first moved in I didn't have the user manuals, with in the same hour I called to get copies of the manuals a customer service operator (Jess) emailed them to me. As my titled says speedy customer service.

1 comment
Technika
Jenaya J.Technika
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KoKo

KoKoClayton

  • 5 reviews
  • Verified customer

Impressed

published

I have dealt with Technika on a number occasions, I am a home cake maker so I require a fair amount of spare parts and general advice.
Every time I have phoned or emailed them they have been fantastic to deal with.
I like the fact that when I phone I get a real person on the line and not an automated message.
I find them to always be helpful and very knowledgeable with regards to their products.

Lenolenolence

LenolenolenceNewcastle

  • 3 reviews
  • 1 like
  • Verified customer

Nice experiance

published

My wesinghouse oven died and my repairman recommended a Technika oven. Its been 3 years since installing and its brilliant. I recently phoned the company for where i can look at appliances in the Newcastle area in NSW, the gentleman i spoke to (Matt) was very helpful and pleasant. He sent me an email with the latest brochure and a list of stores and directions from my suburb. Nice experience and very informative.

1 comment
Technika
Jenaya J.Technika
RB30

RB30Dapto

  • 8 reviews
  • 2 likes
  • Verified customer

Professional And Pleasant

published

I have been installing Technika appliances for the last 6 years. I found the quality and the modern edge design aspects are what I require to complete the building packages for my clientele. I found the staff in the showroom very easy and pleasant to deal with when selecting models for the particular style of home that I was building. Very professional and will recommend to others. Big thumbs up :-)

1 comment
Technika
Jenaya J.Technika
Sophie H

Sophie HBendigo

  • 5 reviews
  • Verified customer

Very Helpful

published

I phoned Technika 5 days ago to purchase some new oven trays and cutlery basket.
The lady I spoke to (Mel) was so friendly and so helpful.
She even arranged express delivery so I could have them in time for my dinner party I was hosting.
It was nice to phone a company and speak to real people and an automated machine.

1 comment
Technika
Jenaya J.Technika
Butterfly

ButterflyWollert

  • 11 reviews
  • Verified customer

Excellent friendly customer service

published

My home was built in 2011 and fitted with 6 of your products. I have called the service department to get assistance with using my appliances. Each time I called the call was answered with in 2-3minutes and each operator I spoke to actually sounded human (non scripted) I was given great tips and advice with help prolonging my appliances. I was also educated about the company while on hold and it's great to know that the company is Australian owned. If only all companies could make their customers feel like they matter like Technika made me feel. I will most definitely refer my friends and everyone that matters to me.

1 comment
Technika
Jenaya J.Technika
Page 1 of 2

Questions & Answers

Terri

Terriasked

The current time does not stay set.... always goes to 12.00....
Oven cuts out during cooking, and clock goes to 12.00
The clock has never worked
What am I doing wrong?
This is a technika induction oven

1 answer
Technika
Mitch H.Technika

Hi Terri,

Sorry to hear, please give our customer care team a call on 1800 444 357 and they can assist :)

tracy w.

tracy w.asked

we have a bellisimo dishwasher that wont finish a cycle. last year the technician replaced all the inside computer parts at the top of the door as it wasn't working, now toward the end of the cycle the program buttons, little clock with 90 and glass and cup buttons continually flash and it wont stop flashing or finish cycle, we don't have a manual what does this mean please. Thanks Tracy

2 answers
Technika
Mitch H.Technika

Hi tracy,

sorry to hear, please give our customer care team a call on 1800 444 357 and they can assist over the phone :)

Dhinesh
Dhinesh

Drain pump not working. I had same issue couple of months ago, if ur machine is still under warranty then u r covered( but still they will take a month to fix), if no warranty then it cost you$400 to $500 to fix it. So my suggestion is, if u r not under warranty, put this machine in rubbish and spend your money in buying good product.

Leonie

Leonieasked

I am looking to buy a replacement, dual fuel oven. Does anyone have one and can you tell me what it is like? Does the oven cook evenly? Do the hotplate burners have easily controlled flame settings? Is the fan noisy or quiet? Is the door easy to clean?

In other words, is this a quality oven for someone who loves to cook?

No answers

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