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4 questions from our users
Alan Basked
Could you please tell me the expected life of the battery, in years? Would probably iron a full basket of washing per week.
No answers
Sara Masked
I have a blinking amber light an no heat. What's up with that? Is there a fix?
1 answer
The blinking amber light means that you have left the iron too long without using it and it has "timed off". (A safety feature in case you leave the iron and forget about it.) All you have to do is press the grey restart button for a couple of seconds (underneath the flashing amber light on the base). It should then start flashing green and will need to warm up again before you use the iron.
Fun Lasked
Could you please tell me for the best result how long do i need plugged in before i start to iroing, each time i use honestly i have to ironing faster if not the light indicate change so quick made me feel hate to use it.
3 answers
When my Tefal Free Move FV9965 Cordless iron is completely cold and I put it on the maximum heat/steam setting, it only takes 1 minute on the charger base to get ready to iron. When the green light stops flashing and stays green, that is when the iron is ready. When the iron light flashes red, you must place it back on the base charger until the light turns a constant green again. For me this only takes 3 seconds, which is about the time it takes me to rearrange the garment on my ironing board.
Ok thank you same as my one it mean nothing wrong with it.
Hi Fun L - As Rhonda said, it doesn't take long for the iron to heat up when it is first turned on, and only takes 2 or 3 seconds to recharge. I find that I still have about 5 seconds of ironing time when the beep sounds - there's still plenty of heat and steam. I reckon you get about 30 seconds ironing time from one charge, and the beep sounds after 25 seconds or so. Hope this is useful...
andiasked
I've just tried to use my new Tefal Freemove 9965 & have had it plugged in for over an hour & it still hasn't heated up at all. The light is flashing, but no heat. What's wrong?
3 answers
have you turned the dial to a chosen temp or clothing??
You need to set it to the Maximum level (where the sign shows and don't forget to fill up the water) and let it sit in the cradle until the light is green. Remove it from the cradle and start ironing. If it is still not hot enough then you need to check the FAQ on Tefal website.
Good luck!
Tefal A.Tefal
Hello Andi! Thank you for your question. Has the green light on the base stopped flashing to indicate the machine is ready to use? It sounds very unusual that it wouldn't have heated up after that long period of time. The machine is covered under a 2 year replacement guarantee. If you are still having no luck with the unit heating up please take it back to the place of purchase with your receipt and they will be able to swap the unit over for you.
Thank you –
Tefal Australia
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