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Mattresses Buying Guide

Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.

Reviews

2.5

11 reviews
5
(3)
4
(1)
3
(0)
2
(1)
1
(6)
  • Value for Money
    1.0 (1)
  • Sleeping Position
  • Adjustment Period
  • Pre-existing Neck / Back Issues Yes (50%) · No (50%)
  • Caused Discomfort Yes (50%) · No (50%)
  • Heat Retention Yes (50%) · No (50%)
  • Sagging Yes (50%) · No (50%)
  • Perceived Firmness
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Emma

EmmaNorthern Region, NSW

BEST. INVESTMENT. EVER!

published

Purchased in September 2021 at Harvey Norman for A$3,999.00.

Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Soft
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M Barton

M BartonHobart, TAS

  • 2 reviews
  • 8 likes

Comfort only lasted for about 6 months.

published

Purchased in August 2021 at Harvey Norman for A$2,999.00.



Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort Yes
Heat Retention Yes
Sagging Yes
Perceived Firmness Hard
See all answers
3 comments
M Barton
M Barton

This mattress was only fit for purpose for 6 months but was supposed to last for many years. It is only now that I have the time to pursue Tempur and I will.

Tempur
Lewis C.Tempur
M Barton
M Barton

Worse mattress

published

The worse mattresses I have ever bought and the most expensive.
It feels a ridge down the middle of mattress.
Bought a mattress topper to see if it help but it has not.

Date PurchasedNov 2017
1 comment
Tempur
Lewis C.Tempur
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Ling

LingMelbourne

Expensive mistake

published
Date PurchasedNov 2017
jessicatherese88

jessicatherese88Illawarra, NSW

  • 15 reviews

Worst purchase!!

published

My husband and I rarely suffered back pain before buying a tempur mattress. When we first received our mattress we were thrilled about how comfortable it actually was. When we slept away from home we longed to go home and sleep in our own bed. However over time, we have found that the mattress is actually causing us to wake up with excruciating back pain. It isn’t supportive at all. It is also a very hot mattress which doesn’t allow your body to breathe. I would never purchase a tempur Mattress again, so sad we wasted over $4000.

Date PurchasedJul 2013
TLC

TLC

  • 2 reviews
  • 2 likes

Best bed purchase ever!

published

We've had this mattress for 3.5 years now. It is still the most comfortable mattress that we have ever slept on. There is no partner disturbance and it is a very supportive, yet soft mattress.

The only downside is that you can't use electric blankets, but I would never change to another mattress.

Date PurchasedJan 2014
1 comment
Tempur
Lewis C.Tempur
Sunny

SunnyGreater Melbourne (Metropolitan), VIC

  • 4 reviews
  • 8 likes

good one

published

very expensive but worth having a good sleep. Very soft to sleep better than any other mattress! recommend to buy if it's affordable . Shop around for a competetive price

Date PurchasedDec 2016
Ak74

Ak74sydney

  • 6 reviews
  • 11 likes

Worst mattress ever!!!!

published

We purchased this very expensive mattress ($3000) last week and both my husband and I have woken up with excruciating back, shoulder and hip pain every morning! We called the store to see what our options were for refund or exchange and we were told to give it a couple more days and see how we feel. Our backs are feeling worse! I ended up moving onto the lounge last night and my husband ended sleeping in the spare room on a $200 mattress just to get a good night sleep. We had a latex mattress for 10 years and have slept on plenty hotel room beds yet never experienced anything like this before. We are so disappointed with this piece of rubbish and hope to God we can get a refund so that we can buy something usable! :(

Date PurchasedMar 2017
Ben

BenGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 2 likes

Perfection

published

I purchased my Tempur King size Cloud 21 mattress in December 2015 and wanted to wait 6 months before writing this review. Reading some negative reviews I was a little concerned but honestly this has been the best mattress I have slept on (previously I had a latex which I loved). This mattress is so supportive and extremely comfortable. I purchased the cloud as I prefer softer and it has exceeded my expectations. Yes they are expensive but I purchased at 50% off sale so very happy and would definitely recommend!

Date PurchasedDec 2015
Mattresses

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horrid

published

Waste of money, had the cloud 21 delivered this morning. It wasn't like the one I tried in downtown I opened it up to see what it was like on the inside no different to the 99 pound memory foam one I used to have sorry people your just paying for the name and nothing else. I called the store and now waiting on my deposit back they have picked the mattress up. Hell will be get loose if I don't get my money back. Don't waste your money buy a good firm mattress with a memory foam topper it will cost you less than half

Rhonda

RhondaAdelaide

  • 5 reviews
  • 5 likes

Constant back pain

published

Bought a Tempur Cloud 21 mattress in Jan 2014. It exacerbated my existing back problems and I had no choice but move into the spare room :( My wife is relatively happy with it. As it was so expensive we will have to wait until we can buy another bed and share the same room again.
Wife talking now. We really liked it at first but the longer you use it the more you sink in. The main problem I have with it is that during summer it seems to be not as firm and it makes turning over difficult. I wish we hadn't bought it.

See all Tempur Cloud Collection reviews

Questions & Answers

sam

samasked

Cloud 21

Is a stockholm cloud soft the same as a cloud 21? The mattress we have bought is very hard and we ordered a soft mattress. I see above you advice to heat the bedroom before going to bed. This was never mentioned to us when buying the mattress. We rarely use heating and prefer not to have heating in the bedroom as any sleep expert will tell you to not have the bedroom too hot.

No answers
John

Johnasked

Cloud 21

Question I just purchased tempur cloud 21 matress when I went to purchase on they told me that tempur cloud has been discontinued from there range the one that been replaces is tempur cloud 21? how do u know the you know that you are getting right one can some person out ther must know on the mattresses tag one == sk 3813 no27==then 11518== 11519== 10740 152x203 cm I that is the size mobile 0407673842 Thanks.

3 answers
Lindsey
Lindsey

The number relates to the depth of the mattress

Kels
Kels

Hi, according to the Tempur website the Tempur Cloud 22 is still available.http://au.tempur.com/mattresses/cloud-collection/
I believe the number e.g. '22' relates to the thickness of the mattress. Hope this helps.

Marz
Marz

Hello, you will have to find out from Tempur, what retailer is selling this mattress. 21 is hight of the mattress in cm. 1520 is how wide is mattress and 2030 is the length of it. I hope it will help ☺️

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