Mattresses Buying Guide
Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
EmmaNorthern Region, NSW
BEST. INVESTMENT. EVER!
Since purchasing my Tempur Cloud 6 months ago, I can honestly say I have never had a better nights sleep. I feel absolutely no pressure on my body (I am a side sleeper) & I wake up feeling so refreshed. Even purchasing a soft mattress, I can feel my back is well supported. Also, my partner is a hot sleeper, knowing this mattress has a cool touch cover has helped them tremendously. It literally pushes the hot air away from our bodies.
Along with this mattress I also purchased a Zero G adjustable base which was definitely worth the extra money a...Read more
Purchased in September 2021 at Harvey Norman for A$3,999.00.
Similar opinion? Write a review on ieatwords.com.au!
M BartonHobart, TAS
- 2 reviews
- 8 likes
Comfort only lasted for about 6 months.
When I first bought the Cloud 21 mattress, about 3 1/2 years ago, it was wonderful. I am a side sleeper and it was like sleeping on a soft cloud while keeping my spine in perfect alignment. I was thrilled for about 6 months.
Unfortunately, since then it has deteriorated to the extent that it no longer supports my spine. The mattress still looks great but when I lie on it the whole mattress collaspses around me into a large dip with a mound in the middle and no real support. Where it was once stable, it now bounces if my husband turns over...Read more
in the night. I am now left with a very saggy mattress and a return of my back and neck problems that were only relieved for a few months following purchase and as we are aged pensioners we cannot afford to replace it. I would never recommend a Tempur mattress to anyone. Very disappointed.Purchased in August 2021 at Harvey Norman for A$2,999.00.
3 comments
Lewis C.Tempur
Hi,
I'm terribly sorry you haven't had the experience with TEMPUR you expected.... Read more
The best way to move forward is to contact our Customer Service team and discuss your experience with your mattress. You can reach them on 1300 306 062 and are available Monday to Friday, 9:00 am to 5:00 pm Melbourne Time. Please let me know if you have any further questions. - LCDon't be ridiculous Lewis C. This is your standard reply. Customer Service will just tell me there is nothing they can do. I prefer to take this to take this to someone with some clout. I and many... Read more
others were ripped off about Cloud 21 and you know it.Similar opinion? Write a review on ieatwords.com.au!
Worse mattress
The worse mattresses I have ever bought and the most expensive.
It feels a ridge down the middle of mattress.
Bought a mattress topper to see if it help but it has not.
1 comment
Lewis C.Tempur
Hi,
It's a terrible shame your experience hasn't been to your satisfaction. ... Read more
Have you contacted customer service? They're the best people to discuss your issues with, they endeavour to get the best solution for our customers on a daily basis. You can contact them here - 1300 306 062 or [email protected] Please let me know if you have any questions or need any more help. - LCSimilar opinion? Write a review on ieatwords.com.au!
Find out how Tempur Cloud 21 compares to other Mattresses
Know better, choose better.
LingMelbourne
Expensive mistake
I wish I have done my research before I purchased Cloud 21. It is quite telling that is is now discontinued.
I bught this mattress from Snooze Essendon 3 month ago as I was told tempur was good for relieving back pain.
The first few weeks I woke up feel my back pain actually get intensified because the mattress was so soft.
not sure whether it's just temporary so I decided to try more weeks until my morning back pain become more and more obvious. To a point that I can only sleep on my sides as lying on my back on this tempur mattresses f...Read more
Similar opinion? Write a review on ieatwords.com.au!
jessicatherese88Illawarra, NSW
- 15 reviews
Worst purchase!!
My husband and I rarely suffered back pain before buying a tempur mattress. When we first received our mattress we were thrilled about how comfortable it actually was. When we slept away from home we longed to go home and sleep in our own bed. However over time, we have found that the mattress is actually causing us to wake up with excruciating back pain. It isn’t supportive at all. It is also a very hot mattress which doesn’t allow your body to breathe. I would never purchase a tempur Mattress again, so sad we wasted over $4000.
Similar opinion? Write a review on ieatwords.com.au!
TLC
- 2 reviews
- 2 likes
Best bed purchase ever!
We've had this mattress for 3.5 years now. It is still the most comfortable mattress that we have ever slept on. There is no partner disturbance and it is a very supportive, yet soft mattress.
The only downside is that you can't use electric blankets, but I would never change to another mattress.
1 comment
Lewis C.Tempur
Thanks for the fantastic comments.
Great to know our customers enjoy our products. ... Read more
You're right! We don't recommend using heated blankets on our mattresses. However, we suggest our customers warm up their bedroom, with central heating for example, before they head off to bed. If you have any other questions or queries, please feel free to contact Customer Service on 1300 306 062. - LewisSimilar opinion? Write a review on ieatwords.com.au!
SunnyGreater Melbourne (Metropolitan), VIC
- 4 reviews
- 8 likes
good one
very expensive but worth having a good sleep. Very soft to sleep better than any other mattress! recommend to buy if it's affordable . Shop around for a competetive price
Similar opinion? Write a review on ieatwords.com.au!
Ak74sydney
- 6 reviews
- 11 likes
Worst mattress ever!!!!
We purchased this very expensive mattress ($3000) last week and both my husband and I have woken up with excruciating back, shoulder and hip pain every morning! We called the store to see what our options were for refund or exchange and we were told to give it a couple more days and see how we feel. Our backs are feeling worse! I ended up moving onto the lounge last night and my husband ended sleeping in the spare room on a $200 mattress just to get a good night sleep. We had a latex mattress for 10 years and have slept on plenty hotel room beds yet never experienced anything like this before. We are so disappointed with this piece of rubbish and hope to God we can get a refund so that we can buy something usable! :(
Similar opinion? Write a review on ieatwords.com.au!
BenGreater Melbourne (Metropolitan), VIC
- 3 reviews
- 2 likes
Perfection
I purchased my Tempur King size Cloud 21 mattress in December 2015 and wanted to wait 6 months before writing this review. Reading some negative reviews I was a little concerned but honestly this has been the best mattress I have slept on (previously I had a latex which I loved). This mattress is so supportive and extremely comfortable. I purchased the cloud as I prefer softer and it has exceeded my expectations. Yes they are expensive but I purchased at 50% off sale so very happy and would definitely recommend!
Similar opinion? Write a review on ieatwords.com.au!
Find out how Tempur Cloud 21 compares to other Mattresses
Know better, choose better.
horrid
Waste of money, had the cloud 21 delivered this morning. It wasn't like the one I tried in downtown I opened it up to see what it was like on the inside no different to the 99 pound memory foam one I used to have sorry people your just paying for the name and nothing else. I called the store and now waiting on my deposit back they have picked the mattress up. Hell will be get loose if I don't get my money back. Don't waste your money buy a good firm mattress with a memory foam topper it will cost you less than half
Similar opinion? Write a review on ieatwords.com.au!
RhondaAdelaide
- 5 reviews
- 5 likes
Constant back pain
Bought a Tempur Cloud 21 mattress in Jan 2014. It exacerbated my existing back problems and I had no choice but move into the spare room :( My wife is relatively happy with it. As it was so expensive we will have to wait until we can buy another bed and share the same room again.
Wife talking now. We really liked it at first but the longer you use it the more you sink in. The main problem I have with it is that during summer it seems to be not as firm and it makes turning over difficult. I wish we hadn't bought it.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
samasked
Is a stockholm cloud soft the same as a cloud 21? The mattress we have bought is very hard and we ordered a soft mattress. I see above you advice to heat the bedroom before going to bed. This was never mentioned to us when buying the mattress. We rarely use heating and prefer not to have heating in the bedroom as any sleep expert will tell you to not have the bedroom too hot.
No answers
Johnasked
Question I just purchased tempur cloud 21 matress when I went to purchase on they told me that tempur cloud has been discontinued from there range the one that been replaces is tempur cloud 21? how do u know the you know that you are getting right one can some person out ther must know on the mattresses tag one == sk 3813 no27==then 11518== 11519== 10740 152x203 cm I that is the size mobile 0407673842 Thanks.
3 answers
The number relates to the depth of the mattress
Hi, according to the Tempur website the Tempur Cloud 22 is still available.http://au.tempur.com/mattresses/cloud-collection/
I believe the number e.g. '22' relates to the thickness of the mattress. Hope this helps.
Hello, you will have to find out from Tempur, what retailer is selling this mattress. 21 is hight of the mattress in cm. 1520 is how wide is mattress and 2030 is the length of it. I hope it will help ☺️
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
M Barton
This mattress was only fit for purpose for 6 months but was supposed to last for many years. It is only now that I have the time to pursue Tempur and I will.