Not worth the money, tempur used to have the best mattresses now they are crap. I’m in so much pain, the firm mattress has no support. No help from Tempur or Snooze to fix the issues.

We cannot find a fitted sheet anywhere to fit our very expensive mattress. We love the feel of it but normal KS sheets swim on it at only 25cms deep.

The Company that created the tempur mattress need to be held accountable selling a overpriced uncomfortable overheating mattress and i'm guessing has never slept on one, otherwise would not have put this product on the market and no refund or replacement which shows once they get your money .they don't want anything more to do with you . UPDATE please do not buy a tempur it is the mattress from HELL .now under medical treatment for my back which was fine until I brought this mattress. the store I purchased from will not help and neither will tempur

We thought this was the best mattress ever when we bought it 6 or so years ago. Over time it has continued to soften and provide less and less support. The past six months my husband and I have been waking with terrible lower back pain and only in the last couple of months put it down to our Tempur mattress. Reading the reviews here confirm how bad these mattresses get over time. All the customers with good reviews only bought theirs in late 2017 or 2018. Good luck in a year or two!!

I believe it offers no support and also worsened my lower back issues trying to come up with a solution with the company and they did not care at all

Bought due to LOWER back issues, I've had spinal surgery on my LOWER back. Almost 13mths on and I now have UPPER back and spine issues since getting this bed.

Our tempur mattress was great when we first got it 4 years ago however at the almost 3 year mark the mattress started to collapse on my husband’s side (average size male). When I called customer service (any issues with tempur needs to be dealt with through them not at place of purchase) they said it had to have a certain depth measurement for it to be considered for replacement. It is a ridiculous measurement and in saying that ours was only half a cm off. Not very happy with this product or customer service. If I had to recommend one it would be HB Beard. Our daughter has one and it’s so comfortable!

I had my Tempur Cloud 22 for 5 years when sagging occurred (not common fault and loved the mattress). The Tempur Australia team were very helpful. One year ago i provided photos and other requirements. The Cloud 22 was promptly replaced. I am once again in awe of the mattress, no pins and needles in hands and feet (as experienced previous mattresses owned), I don't find it hot. Love how light it is for making the bed. Thank you Tempur Australia, I can't see myself on any other brand of mattress. A special mention for Dimity from Tempur. Outstanding.

The firmness collapsed after 1 Yr and tried to get a claim and was told that this was normal. So when you choose medium firmness after 1 Yr old you get really soft and no support that's right I was told. Never again.

I bought this mattress from Harvey Norman, specifically ask for a hard/firm one and got recommend a Tempur. It was firm at first, then... it just gets softer and softer. get to the point that I can't stand the back pain anymore. Have finally bought an all latex one and my back pain is gone. Do not buy it, for the price tag it just does not worth it.

After 8.5 years with a King Koil we needed to replace our mattress. We believed the hype of the wine glass on one corner and someone jumping on the opposite without the wine glass tipping, and thought this was for us.

We got it in the Boxing Day sale from Harvey Norman, and it got delivered TWO MONTHS later! That was the start. Then we complained. Then, after 6months and 5 times of asking them (Harvey Norman customer service) to call the correct mobile number, we were told we come exchange.

The Tempur mattress performed as well as our 8.5year old King Koil in terms of partner disturbance (shockingly bad), was hot as hell (the irony of it supposedly being a ‘cool touch’) and resulting in one of us needing sleeping pills!

Purchase a mattress and after two weeks of using it I was experiencing back aches and waking up so stiff. I put a claim through and had a rep named [Name Removed] come out and rotated the mattress( tempur claim that you never need to rotate there mattresses) after rotation my husband is experiencing the back aches. According to tempur the pain experiencing is my body adjusting and aligning to the mattress. I believe I purchased a faulty mattress that is firmer on one side and not the other. According to the rep it’s because of my bed frame with is a total bull. My cheaper mattress of 10 years did a better job.