We bought a cloud type mattress about 2 years ago. After just 3 months in became too soft and made many back pain for my wife and I. By chance they accepted it as a faulty mattress and gave us credit to choose another tempura mattress however that took about 3 months. We picked the firm model this time. The same issue happened after about 5 months. But after 4 months following up they did not accept the issue this time. They said it has been designed to be like this. 2 months later we decided to throw it out. We did and bought a simple firm spring mattress instead which cost just about %30 of the tempura. And it is still working more comfortable than that.

My mattress is supportive and very comfortable. I have bursitis on my left thigh and this is the only mattress I can sleep on. It refuses pressure and I can fall asleep without feeling pain.

Its an odd thing reviewing a bed because you don't know how to gauge your sleeping. At first I thought we had wasted about $7k on a split king with adjustable base (don't know the model - its a medium I think). The feel of foam is different and at first didn't like it. Now however, I realise that my sleeps are great. I can sleep in now. I can wake up at say 5am and get to sleep again. Loving it. No regrets, but will take 2 weeks to appreciate it, or it did for me anyway.

While this mattress is comfortable to sleep on it does tend to get hot in the middle of the night/late morning. We purchased with a treated pine slat base. After 7 months we have rolled the mattress over and were shocked to find black mould growing between the mattress and the slats. I am not sure if this occurs between the mattress and the manufacturers bases (tempur-pedic foundation) but I'd strongly advise against buying this mattress with a base that has timber slats. Clearly an incompatibility issue here.

Purchased an ex-display set with adjustable frame - washed the cover, bicard soda the top of the mattress. Tempur is completely aired sitting in the showroom - no smell at all, ready to use immediately with sheets over the top of cover etc...

Saw bad reviews mostly from new purchases and unhappy customers during the break in period. I suggest the extrasoft variety; less to break in, works immediately.

Tip, get the adjustable frame (ex-display is fine - same warranty) & elevate your legs.

There is nothing like putting your feet up and falling to sleep with tempur working its magic to mold to your body heat.

Absolutely terrible, do not buy a Tempur mattress. It costs a kings ransom and is initially quite comfortable, but after 16 months has become extremely soft and causes excruciating back pain (only mattress to ever do this). Have to sleep the couch because Tempur "don't give refund due to comfort issues".

If you want to spend good money on a top mattress, stay clear of memory foam and especially Tempur. ZERO STARS!

Bought this mattress a few weeks ago, saw a lot of bad reviews online but thought to still give it a go after speaking to someone with good experience with the product. So far, I am quite happy with it. Price is a bit dear but you do get what you paid for.

Do not buy. I tried the one in the shop and then received my mattress. I was so disappointed, it was nothing like the one in the shop, it is so hard and uncomfortable. My back and hips are so sore. I contacted Tempur, and there is apparently nothing they can do. Most reputable companies offer a one month comfort guarantee, but not Tempur, what a rip off!! I have had to buy an extra memory foam topper as I was in so much pain. Waste of money!

We saved and researched beds and decided on a tempur, I wake up feeling like an old woman every morning, my whole body aches, I sleep in hotels regularly for work my back gets better then I come home to a painful nights sleep. We are unfortunately selling it even tho we haven't paid it off in full yet

We spent a longtime researching the vast array of mattresses all stating they are the best. We setteled on a Tempur despite reading some negative reviews. We have never been so happy and comfortable. Yes, they do have a different feel ..but wonderful. Our salesman Ricky at Harvey Norman in Mandurah was very knowledgeable and didn't mind spending time with us. Thanyou Ricky, you're a real asset to H.N. Mandurah.

Having paid over $2000 for cloud 19 you would want to be sleeping comfortably. However after 4 nights my lower back pain feels worse. It is warm not such a problem for the cooler weather but not sure about summer.

It has only been 4 nights, I don't mind the feel of it so much but if the aches and pains get worse not a good thing. I will try to post again after a longer time.