Tempur Cloud Collection (page 2 of 5)

When I first bought the Cloud 21 mattress, about 3 1/2 years ago, it was wonderful. I am a side sleeper and it was like sleeping on a soft cloud while keeping my spine in perfect alignment. I was thrilled for about 6 months.

Unfortunately, since then it has deteriorated to the extent that it no longer supports my spine. The mattress still looks great but when I lie on it the whole mattress collaspses around me into a large dip with a mound in the middle and no real support. Where it was once stable, it now bounces if my husband turns over...

Bought due to LOWER back issues, I've had spinal surgery on my LOWER back. Almost 13mths on and I now have UPPER back and spine issues since getting this bed.

We were given the run around from the get-go from the agent (name withheld) with the firm mattress ordered but it was like a slab of timber. Then we had a long drawn out wait for the replacement softer mattress and we've had to make do as its the softest option but didnt feel much different from the firm option. I have had night after night of broken sleep and recurring mornings of extreme back pain. We were told it was the "latest and greatest" in bed technology but after 4 months and forking out 4 grand I can't take it anymore. Do yourself a ...

Whenever I tried memory foam mattress in store, I always found them way to hard. Until I came across Tempur Cloud range. It felt fantastic in the store, I ended up buying the Geneva Cloud Elite with the Ease adjustable bases and I absolutely love it. I’ve only had it for 3 nights now, I notice I don’t want to get out of bed. It truly is like sleeping on a cloud. Perfect. I love how it moulds around my body, I truly feel held. The adjustable base with zero gravity positions, is fabulous, I just love it. I hope I continue to love it for years to...

Our tempur mattress was great when we first got it 4 years ago however at the almost 3 year mark the mattress started to collapse on my husband’s side (average size male). When I called customer service (any issues with tempur needs to be dealt with through them not at place of purchase) they said it had to have a certain depth measurement for it to be considered for replacement. It is a ridiculous measurement and in saying that ours was only half a cm off. Not very happy with this product or customer service. If I had to recommend one it would be HB Beard. Our daughter has one and it’s so comfortable!

I had my Tempur Cloud 22 for 5 years when sagging occurred (not common fault and loved the mattress). The Tempur Australia team were very helpful. One year ago i provided photos and other requirements. The Cloud 22 was promptly replaced. I am once again in awe of the mattress, no pins and needles in hands and feet (as experienced previous mattresses owned), I don't find it hot. Love how light it is for making the bed. Thank you Tempur Australia, I can't see myself on any other brand of mattress. A special mention for Dimity from Tempur. Outstanding.

The firmness collapsed after 1 Yr and tried to get a claim and was told that this was normal. So when you choose medium firmness after 1 Yr old you get really soft and no support that's right I was told. Never again.

I bought this mattress from Harvey Norman, specifically ask for a hard/firm one and got recommend a Tempur. It was firm at first, then... it just gets softer and softer. get to the point that I can't stand the back pain anymore. Have finally bought an all latex one and my back pain is gone. Do not buy it, for the price tag it just does not worth it.

If Tempur provided transparency in their products and a little consumer education I would be writing a much more favourable review...
We bought the Orion Cloud from Harvey Norman just under 2 years ago. When we first tried the matteress in store we found it to be perfect, but no one advised us that when we got it home it would continue to get softer and softer.
If we had been advised of how much softer it would get over time, we would have bought a firmer Tempur matteress. We love the feel and quality of the Tempur mattresses, there is no de...

After 8.5 years with a King Koil we needed to replace our mattress. We believed the hype of the wine glass on one corner and someone jumping on the opposite without the wine glass tipping, and thought this was for us.

We got it in the Boxing Day sale from Harvey Norman, and it got delivered TWO MONTHS later! That was the start. Then we complained. Then, after 6months and 5 times of asking them (Harvey Norman customer service) to call the correct mobile number, we were told we come exchange.

The Tempur mattress performed as well as our 8.5year old King Koil in terms of partner disturbance (shockingly bad), was hot as hell (the irony of it supposedly being a ‘cool touch’) and resulting in one of us needing sleeping pills!

Purchase a mattress and after two weeks of using it I was experiencing back aches and waking up so stiff. I put a claim through and had a rep named [Name Removed] come out and rotated the mattress( tempur claim that you never need to rotate there mattresses) after rotation my husband is experiencing the back aches. According to tempur the pain experiencing is my body adjusting and aligning to the mattress. I believe I purchased a faulty mattress that is firmer on one side and not the other. According to the rep it’s because of my bed frame with is a total bull. My cheaper mattress of 10 years did a better job.

I purchased this mattress in Feb 18 and till today I still find it uncomfortable.. I used to go to sleep saying I love my bed and now I feel OMG Im going to bed. I should have bought a bed that you could try and if you didn't like it I could return it. After paying $4,500.00 for a mattress that I hate and unless there is a Manufacture problem then they can not do anything about it. Well the shop has had many people sit on and off these beds and then you are expected to try the bed for 20min in the shop and expect to know if its the right one. I would never recommend TEMPUR ever. If you want a good mattress go to Duck mattresses and get one from them you get better results. If someone wants to buy it let me know.

Mattress ok for 3 months during our northern winter, then when weather was hot, found us waking with really bad backs. Unheard of from either of us. Tempur refused to acknowledge that we had a problem. Manager from Harvey Norman replaced our Mattress, no we didn’t choose another Tempur, would not waste good money, very very disappointed with Tempur response, seems we are not the only ones, please read reviews before spending your money

The worse mattresses I have ever bought and the most expensive.
It feels a ridge down the middle of mattress.
Bought a mattress topper to see if it help but it has not.

Super comfortable it is literally like sleeping on a cloud, well worth the money we love it! Tempur came recommended by our Snooze consultant and we couldn't be happier. Memory foam is so supportive and "springs back" every time.

This mattress is causing the most excruciating back pain I have ever had. I would compare it to kidney stone pain..... I have never suffered with much back pain until I bought this mattress. Now during the night my back is killing me. In fact I have hardly slept since getting this mattress. I have gone back to sleeping on my 12 year old mattress and I get no pain at all during the night. I rang HN and complained and asked if they had a firm overlay that I can put on top. They said they would call me back, but I am still waiting 2 1/2 to 3 we...

You sink into the mattress and over heat!
I was told I would get used to the sinking feeling over time, however, I was not told how long I had to go without sleep until this happened!! Still, the worst part was the overheating which is, apparently, a common criticism.
It is also kind of hard to get out of as you have been consumed!

Very uncomfortable. My wife has had terrible back pain since we bought this and we’ve had to go back to our old mattress. Both Domayne and Tempur said that there is nothing that they can do.

The Tempur Stockholm Cloud Soft has been beyond a serious let down compared to Tempur themselves who “genuinely believe they are the best in the world”. I brought this piece of so called “NASA invented technology mattress” on the 20/05/2017 from Domanye. (If I won a free trip to the moon and back I will defiantly be giving that a miss with the rocket lined with Tempur products). If you are lucky enough to fall asleep there is a good chance that you will wake up in a dream state of mind believing that you are in the middle of the Sahara Desert...

I wish I have done my research before I purchased Cloud 21. It is quite telling that is is now discontinued.
I bught this mattress from Snooze Essendon 3 month ago as I was told tempur was good for relieving back pain.
The first few weeks I woke up feel my back pain actually get intensified because the mattress was so soft.
not sure whether it's just temporary so I decided to try more weeks until my morning back pain become more and more obvious. To a point that I can only sleep on my sides as lying on my back on this tempur mattresses f...

Have been waking up with acute lower back pain since sleeping on this mattress. Mattress has become very soft and unsupportive and it’s been difficult to get a good nights sleep. I’m spending $ on continued chiro and physio treatments. I am trying a mattress topper to see if that helps. I’m not surprised mattress has been discontinued. I’m bitterly disappointed with this expensive purchase.

My husband and I did a lot of research before buying our tempur mattress. At first it was firm, but after time we were waking up with extremely sore bodies!! I thought we had wasted our money and contacted the sales rep to complain. She put me in contact with the Tempur team who explained about the 'cells ' amd that we needed to persist with the mattress. Boy was she right after about 4 months we didn't have any problems, and sleeping is extremely comfortable! Never wake up achey painy. I am so happy with this mattress and encourage everyone to persist.

Best Mattress I have ever purchased. I have had the mattress now for three years and I now hate going away because I have to sleep on a different mattress. I have 2 bulging disks in my back and had gone through 4 new mattresses in 5 years with all of them after lying down for 5hours sleeping I had to get up as my back would start playing up. Now if my wife does not wake me up I can sleep for 10hrs +
I am buying another one for our spare room so when I am in the dog house an furst to sleep in there I with doing in comfort.
For me it was just perfect from the first night slepp but my wife it took her a few weeks or so to get use to it she now just loves it.

My husband and I rarely suffered back pain before buying a tempur mattress. When we first received our mattress we were thrilled about how comfortable it actually was. When we slept away from home we longed to go home and sleep in our own bed. However over time, we have found that the mattress is actually causing us to wake up with excruciating back pain. It isn’t supportive at all. It is also a very hot mattress which doesn’t allow your body to breathe. I would never purchase a tempur Mattress again, so sad we wasted over $4000.

I purchased my mattress 15mths ago after much research, asking questions and trying them out in store. I have Arthritis plus reflux and problems sleeping due to medications and sleep Anea. I was literally getting hardly any sleep until I purchased this amazingly comfortable mattress. I am a large girl and needed a very soft supportive mattress to enable me to lay on my side without feeling any pressure on painful shoulders and hips. Because of needing to sleep with my upper body elevated at times I purchased my mattress together with an adj...