Read also:
hoover air stick pro manual omega stainless steel freestanding dishwasher odw702xb aldi slim and trim price titan garages & sheds head office factory smith and noble reviews cookware aldi slim and trim onlineSnooze NSW, Kotara
Jackie W
- 3 reviews
Great service
We recently purchased a Sealy bed and were impressed with David who was very helpful and knowledgeable.
Can highly recommend this store. Nothing was too much trouble.
Jackie and Tony, Salamander Bay
1 comment
Similar opinion? Write a review on ieatwords.com.au!
SogmweineHunter Region, NSW
Staff we’re so helpful.
Staff we’re so helpful. Abby was amazing and within a short amount of time we had the best option for us. I had miss 7 with me and they were so patient and understanding. Thank you
1 comment
SnoozeSnooze
Hi Sogmweine,
Thank you for taking the time to provide your feedback! We’re so pleased to hear that you have had a pleasant experience. We’ll be sure to pass your feedback onto the team.... Read more
Thanks, Snooze.Similar opinion? Write a review on ieatwords.com.au!
IreneHunter Region, NSW
fast, speedy and great service!
The boys were great! They delivered my mattress and put it on my bed. They were very polite and respect. Their service was great. I would highly recommend them and snooze
1 comment
SnoozeSnooze
Hi Irene,
Thank you for taking the time to provide your feedback! We’re so pleased to hear that you have had a pleasant experience. We’ll be sure to pass your feedback onto the team.... Read more
Thanks, Snooze.Similar opinion? Write a review on ieatwords.com.au!
Find out how Snooze NSW, Kotara compares to other Furniture Shops
Know better, choose better.
Meagan JordanHunter Region, NSW
Above & Beyond
If I could of given six stars I would of! Snooze Kotara provided the most outstanding service, they really went above & beyond. Great prices too!
Megs and Dean, New Lambton Heights.
1 comment
SnoozeSnooze
Hi Meagan,
Thank you for taking the time to provide your feedback! We’re so pleased to hear that you have had a pleasant experience. We’ll be sure to pass your feedback onto the team.... Read more
Thanks, SnoozeSimilar opinion? Write a review on ieatwords.com.au!
Side SleeperHunter Region, NSW
Outstanding Abby
Had an amazing experience in Snooze Kotara. We got exactly what we wanted thanks to our sales person Abby. She had excellent knowledge, great helpful ideas and made our shopping experience fun.
1 comment
SnoozeSnooze
Hi,
Thank you for taking the time to provide your feedback! We’re so pleased to hear that you have had a pleasant experience. We’ll be sure to pass your feedback onto the team.... Read more
Thanks, SnoozeSimilar opinion? Write a review on ieatwords.com.au!
Impeccable service
Dave knew every mattress in stock and was incredibly knowledgeable.
Within 10 minutes I had 2 QB mattresses in the price range I wanted and they were delivered 2 days later!
Absolutely amazing turnaround in delivery time.
Seamless!
1 comment
SnoozeSnooze
Hi,
Thank you for taking the time to provide your feedback! We’re so pleased to hear that you have had a pleasant experience. We’ll be sure to pass your feedback onto the team.... Read more
Thanks, SnoozeSimilar opinion? Write a review on ieatwords.com.au!
Best in Store Service & Delivery
We highly recommend Snooze Kotara for the great in store service. We had to store our furniture for sometime and the girls at the storage facility were friendly and courteous. We have just taken delivery of our new bed and the delivery men were fast, efficient and courteous.
1 comment
SnoozeSnooze
Thanks for taking the time to leave a review, Cheryl. We're pleased to hear the service and delivery met your expectations. We'll be sure to pass along your feedback along to the Kotara team. Thanks, Snooze
Similar opinion? Write a review on ieatwords.com.au!
Justine T.Hunter Region, NSW
Very good customer service
As soon as I walked in, I was greeted by a friendly staff member. I knew what I wanted, I had seen it online. The staff member was apologetic because there was no stock in store and it would be 3 weeks for delivery. I didn't mind because I was not in a rush to have the product straight away. He was very helpful in going to the computer and ordering exactly what I wanted. He was polite and didn't push me to buy anything I didn't want. I changed my mind on the deposit amount 3 times, but he remained very patient and polite. Delivery was very good...Read more
. The store rang me the day before and gave me a 3 hour time frame for delivery, and on the day, the delivery man rang me when he was half an hour away. Delivery men were friendly and polite. Products are beautiful, good quality.1 comment
SnoozeSnooze
Hi Justine,
Thanks for taking the time to leave your review here. We're really pleased to hear you had such a great all-round experience with Snooze, and we will pass this onto the team at Kotara.... Read more
Regards, Snooze.Similar opinion? Write a review on ieatwords.com.au!
Amazing bed!
We were very happy with the sales service at Snooze Kotara and very thankful they held our bed at the warehouse until we were ready for it to be delivered. The delivery guys were on time and very personable however more care needed to be taken when bringing the furniture into the house.... we now have three noticeable dints and a couple of scrapes on our brand new and painted walls!!!
1 comment
SnoozeSnooze
Hi Emma,
Thank you for your positive comments which are being made known to the team at the store. If you could please email details of the damage, including any photographs to [email protected]... Read more
Similar opinion? Write a review on ieatwords.com.au!
Find out how Snooze NSW, Kotara compares to other Furniture Shops
Know better, choose better.
What a change! Im in heaven
Store assistance immediately offered with a number of options explored. The shopping was a fun experience. A beautiful bed supplied and so quickly delivered. Delivery service best yet I’ve experienced
1 comment
SnoozeSnooze
Hi Rokot, we're so pleased to hear of your recent experience at Snooze Kotara. We'll be sure to pass on your feedback to the team at the store. Regards, Snooze.
Similar opinion? Write a review on ieatwords.com.au!
DinatomHunter Region, NSW
Good service good price delivered on time phone calls advising times for delivery
Easy to get around store tried mattress pricing very good and deliveryexcellent good choice of mattress Craig very helpful .other stores in same area but very happy with snooze service and range
1 comment
SnoozeSnooze
Dear Dinatom,
Thank you kindly for taking the time to leave your review. We will be sure to pass it onto Craig and the team at Kotara.... Read more
Regards, Snooze.Similar opinion? Write a review on ieatwords.com.au!
Excellent service
Bought new mattress. Staff extremely knowledgeable, helpful and patient. Really took the time to explain their product. Did not feel pressured. Delivery process was convenient and right on time. Excellent experience!
1 comment
SnoozeSnooze
Thanks for taking the time to leave a review Mark. We're pleased to hear you were satisfied with the service and delivery. We will be sure to pass along your feedback to the team in Kotara. Regards, Snooze
Similar opinion? Write a review on ieatwords.com.au!
Matt.Hunter Region, NSW
Great salesman Dave and awesome delivery guys
Dave at Kotara was fantastic and extremely helpful and the delivery guys were the best. They took away the old bed and set the new one up. 10 out of 10 fellas.
1 comment
SnoozeSnooze
Hi Matt, thank you very much for taking the time to leave a review here. We're thrilled to hear that you had a great experience with our sales and delivery teams and will be sure to pass this feedback on to the team in Kotara. Regards, Snooze
Similar opinion? Write a review on ieatwords.com.au!
Good mattress and efficient services
It was easy to find what I needed and people were very helpful in the store. The delivery was prompt and organised around my busy schedule which was very practical.
1 comment
SnoozeSnooze
Hi Orane, thank you for writing about your recent shopping experience with us. We're happy to hear that you had a great experience in-store and your order was delivered promptly. We will be sure to pa... Read more
ss this feedback on to the team in Kotara. Regards, SnoozeSimilar opinion? Write a review on ieatwords.com.au!
Love it
Great service with everything there all do know what there are doing including delivery guys . Store was well lated out
1 comment
SnoozeSnooze
Thank you for taking the time to leave a review here! We're thrilled to hear that you had a great experience from store to delivery and will be sure to pass this feedback on to the team in Kotara. Regards, Snooze
Similar opinion? Write a review on ieatwords.com.au!
Find out how Snooze NSW, Kotara compares to other Furniture Shops
Know better, choose better.
Great! Service was amazing!
Love the staff at Kotara! Thanks so much for your help and organising a quick delivery! Much appreciated. We’re so happy
1 comment
SnoozeSnooze
Thanks for taking the time to leave a review, Lauren. We'll be sure to pass your feedback along to the Kotara team. Regards, Snooze
Similar opinion? Write a review on ieatwords.com.au!
RoddebStockton
Great service
Bedroom suite was ordered and we were told up to 2 weeks. It arrived in 3 days. The delivery guys were to put it all together but the mirror was damaged. They took it back and we were ordered another one. It took a week to come. We received a call to tell us the furniture had arrived and what day and time they could deliver. The delivery guys called us when they were in their way. They took away all packing and the broken mirror. We received a call to apologise for the mirror and we were advised a new one was ordered. We then received a call to let us know it had arrived. Throughout the process, the staff were professional and showed great customer service. Would recommend on service alone.
1 comment
SnoozeSnooze
Hi Roddeb, thanks for leaving your review on your experience with our team at Kotara. We will be sure to pass your feedback on to them. Hope you're enjoying your new bedroom suite. Regards, Snooze
Similar opinion? Write a review on ieatwords.com.au!
- NSW, Kotara
- Verified customer
Brilliant price and service
The staff at Kotara were brilliant. Love our new bed and love the price even more. Thank you very much
1 comment
SnoozeSnooze
Thanks for taking the time to leave a review Pjmac. We're pleased to hear you're enjoying the new bed and will be sure to pass along your feedback to the Kotara team. Regards, Snooze
Similar opinion? Write a review on ieatwords.com.au!
CassiNelson Bay
Products and staff are great! Should try to implement free delivery
We purchased a slumberland Chelsea queen mattress which we love. The service from everyone at the kotara store was great! We also visited snooze's competition forty winks and domayne in kotara as well and found some great mattresses. Both of those stores offered free delivery to nelson bay (about an hour away and said they could deliver it within 5 days) to sway us. Snooze by comparison charged $80 and took 12 days to deliver. This isn't against snooze, after all we chose them because we liked their mattress best and accepted the delivery charg...Read more
e and was told accurately how long it would take. Just that they might want to think about rearranging some things (maybe even upping the price of a mattress so they can offer "free" delivery. I know a lot of people will scream at that in shock horror!) it's just that majority of people are swayed by that, especially with more people being exposed to online shopping, that it's become more expected to receive free delivery especially when it's an expensive purchase. I know I normally would be swayed except it was for a spare bedroom that my older sister would most often use and she pushed for snooze. Lastly, it took 12 days because they only deliver to our area on Thursdays and they were waiting for more stock, on the first Thursday I was called to arrange for the next Thursday and the woman I talked too (who was also very great) told me they had gotten the stock in. I do wonder if they received it on the Wednesday and could've delivered it a week earlier had they been more organised because it did feel a bit planned out but it's a moot point anyway and we are pretty easy going. So tl:dr good customer service, good products, good prices, could improve with free delivery and faster delivery.1 comment
SnoozeSnooze
Thanks for taking the time to provide positive feedback related to your shopping experience, Cassi! We do have offers for free local delivery from time to time. Your comments are being forwarded to a... Read more
ll concerned, including the team at the store and Snooze Management, as they may assist in any process improvements. Regards, SnoozeSimilar opinion? Write a review on ieatwords.com.au!
New Single
The store was well arranged with good flexible and informative information. Delivery and assemble was timely and efficient. All good.
1 comment
SnoozeSnooze
Hi John, thanks for providing this review of your experience at our Kotara store. We're pleased to hear this and will pass it onto the team!
Regards,
Snooze.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sorry, there are no questions about Snooze NSW, Kotara but you can read 44 questions about Snooze.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
SnoozeSnooze
Hi Jackie,
Thank you for taking the time to provide your feedback! We’re so pleased to hear that you have had a pleasant experience. We’ll be sure to pass your feedback onto the team.... Read more
Thanks, Snooze.