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Reviews

4.7

385 reviews
5
(333)
4
(28)
3
(2)
2
(2)
1
(20)
  • Product Quality
    4.9 (91)
  • Return Claim MadeYes (1) · No (107)
  • Warranty Claim MadeYes (3) · No (106)
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Amazing blinds, amazing service!

published

We just got our blinds fitted by the wonderful Robert and we couldn’t be more pleased. He arrived on time and was so efficient. We are so happy with the end result. Thank you the blind factory and thank you Robert.



1 comment
The Blind Factory
Alina M.The Blind Factory

That's great Yolande - we are happy that you are happy!

Excellent Service

published

Thank you to Robert for such good and friendly service. Windows now look great. Very professional installation and all waste removed. Would certainly recommend The Blind Factory to anyone needing window coverings.

1 comment
The Blind Factory
Alina M.The Blind Factory

Hi Lorene,
Thank you for taking the time to give us your feedback.



Steve Z

Steve ZGreater Melbourne (Metropolitan), VIC

Excellent product- Highly recommend-Professional installation!

published

This is the Second time in a space of 3 years we have decided to use The Blind Factory and i must say we couldn't be happier- the product itself is second to none and the installer we had, Robert was very pleasant professional and made sure that the work was completed on time. Have no hesitation in recommending to anyone that is thinking of installing blinds with this company....Thank you and a huge thanks goes to Robert
Steve Z

1 comment
The Blind Factory
Alina M.The Blind Factory

Thank you for the feedback Steve - we appreciate it. Rob is an experienced and valued part of our team.

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Lucas

LucasGreater Melbourne (Outer), VIC

Excellent work, Highly Recommend

published

Thank you so much Garry and Taffy, Beautiful work! Very professional and efficient, they came and installed blinds, plantation shudders and curtains for my new house in point cook and they look amazing!
Very impressed! The finishes have actually exceeded my expectations. Blind Factory was easy to deal with and is top quality. Would highly Recommend! Well done guys. Cheers

1 comment
The Blind Factory
Alina M.The Blind Factory

Fantastic Lucas ! - thanks for taking the time to send us your feedback.

Exceptional service & high quality product

published

Thank you Gary & Taffy for your exceptional knowledge, service & instillation of our blinds, curtains & shutters. We are beyond thrilled. It has surpassed all our expectations. Because of your friendliness & punctuality it was a pleasure to work with you. We would definitely recommend the blind factory to anyone.

1 comment
The Blind Factory
Alina M.The Blind Factory

WOW!!!!! The plantation shutters and curtains look amazing in your home!!!
Thanks for sharing these Amanda and Bert.
And thank - you for choosing us and our great team ..we really appreciate it.

Amazing company to deal with

published

The company did our installation and their products look fantastic. I would recommend this company to everyone. From start to finish the professionalism was spot on and their contractors turn up on time.

1 comment
The Blind Factory
Alina M.The Blind Factory

Thank you Happy Customer ! - we trust you enjoy your blinds.

6053gail

6053gailGreater Melbourne (Metropolitan), VIC

  • 16 reviews
  • 1 like

Very Happy!!

published

We are very happy with our experience with The Blind Factory. Everything was a simple, smooth process. Customer service was excellent from our installer, Robert Hermez. Turned up on time, was friendly, helpful and quick. Thank you for a great quality product and service!

1 comment
The Blind Factory
Alina M.The Blind Factory

Thanks for the feedback Gail.

Liza R.

Liza R.

  • 2 reviews

Everyone comments on our beautiful plantation shutters.

published

Our consultant Andrew Peters was very informative when helping me choose just the right shutters for our home. The whole process was quick and hassle free. Before long my rooms were transformed from bland to beautiful.

1 comment
The Blind Factory
Alina M.The Blind Factory

Great - thanks Liza!

The Blind Factory -review

published

Last week, John from The Blind factory came and installed blinds in three rooms in our apt.

He was very professional and did a great job.

We are very happy with his service.

John
Ivanhoe

1 comment
The Blind Factory
Alina M.The Blind Factory

Thank you John.

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Kathy

KathyGreater Melbourne (Outer), VIC

Plantation Shutters

published

Approximately five years ago we installed our house with plantation shutters and we were extremely satisfied with the service and installation. However just recently we noticed a small hairline crack in one of the frames, so we called the blind factory out to inspect the fault and they insisted in replacing the whole frame and shutter with no charge. We didn't expect this type of great service and would highly recommend the blind factory with no hesitation. Also I would like to mention that Andrew was very polite and extremely helpful. Thank you very much.

1 comment
The Blind Factory
Alina M.The Blind Factory

That's great - thanks for the feedback Kathy.

Angela

AngelaGreater Melbourne (Metropolitan), VIC

Great service and great product

published

We had our plantation shutters installed and could not be happier with the service and the shutters themselves. I found Andrew Peters to be friendly and courteous at all times and ready to answer my many questions. From the quote which was very competitive to the installation the whole process was seamless. The delivery time was spot on too. I will definitely use The Blind Factory again when I replace my old roller blinds. Thanks!

1 comment
The Blind Factory
Alina M.The Blind Factory

Hi Angela - glad you are happy with the shutters and Andrew !

Andrew Peters was extremely helpful!

published

Andrew Peters was extremely helpful, and very professional. We had the whole house fitted with double layers roller blinds with automatic remote controls (can’t go back! Once you have this) I would use Andrew again for his services and I have referred him to my friends and family.

1 comment
The Blind Factory
Alina M.The Blind Factory

Great! Thanks for the review and the referrals Ange.

Nuch

NuchGreater Melbourne (Metropolitan), VIC

Fast quote and measure plus delivered the product at the expected timeline.

published

Andrew Peters did the measure and quoted me the detail and price on the same day. The products got delivered and install at the time they estimated. Well done the blind factory .

1 comment
The Blind Factory
Alina M.The Blind Factory

Thank you Nuch !

Great service

published

We had roller blinds installed recently by the blind factory and the whole process, from quote to installation went smoothly and professionally. Andrew Peters came out to do our quote and answered all our questions, he was great to deal with, very courteous, informative and professional. He even made an extra trip when we weren't sure about the colours. If you are wanting blinds I would highly recommend him. I can't remember the name of the gentleman who installed the blinds but he was also fantastic - prompt, courteous and efficient.
Overall the whole process was great.
Thank You Andrew and The Blind Factory.

1 comment
The Blind Factory
Alina M.The Blind Factory

We appreciate your feedback Steven. Thank you!

Paula

PaulaGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

The Blind Factory and Andrew are the best in the business. No need to call anyone else

published

Andrew did a quote, emailed it the same day, beat the competitors for pricing and made the payment process so easy. Beautiful blinds, installed perfectly and great choices to pick from.

1 comment
The Blind Factory
Alina M.The Blind Factory

Thanks Paula!

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Full house of blinds and awnings

published

The blinds and awnings installed are perfect and were excellent value for money. Andrew's advice was invaluable and his manner was also excellent.His communications and follow up were the best we have experienced, we could not be happier with the process or the outcome. Thank you Andrew and the Blind factory.

1 comment
The Blind Factory
Alina M.The Blind Factory

We appreciate your feedback KG.D ! Thank you.

Anna S.

Anna S.Sydney, NSW

In love with our shutter! Great product and service

published

We had plantation shutters installed and are in love with them . The blind factory were great to deal with. Such great quality and price. The installer was very professional and helpful and made sure we were completely happy with the product. Would definitely purchase from and recommend the blind factory.

1 comment
The Blind Factory
Alina M.The Blind Factory

Thank you Anna!

Cathy

CathyWoodcroft

  • 3 reviews
  • 1 like

Great job

published

James Rowan installed my blinds.
He was very nice person,very punctual and polite and did a wonderful job.
My Plantation shutters look great. Please donate money to his charity.
Thank you very much.

1 comment
The Blind Factory
Alina M.The Blind Factory

That great Cathy - thank!

Adam

AdamGreater Melbourne (Outer), VIC

Quotes for blinds

published

Today we had a meeting with Kay to get some quotes for some blinds that we want to install. In the process leading up to today, Kay was wonderful to deal with as she responded promptly to our messages and sent us a few reminder messages for today.
She was punctual and gave us some great recommendations.

1 comment
The Blind Factory
Alina M.The Blind Factory

Thanks for the feedback Adam.

Kris

KrisGreater Melbourne (Metropolitan), VIC

  • 3 reviews

Love our roller blinds

published

Cannot fault the service so far from The Blind Factory. We have ordered roller blinds, security doors and plantation shutters for a new build. Initially contacted Andrew Peters who came within a day and measured and quoted - he knows his stuff, was friendly, honest, professional and really helpful. Subsequent follow up calls within a few days from installers for final measure on security doors and plantation shutters and our roller blinds were installed today (great quality), which is only 15 days since we paid the deposit (thanks Damian - another very professional, friendly and efficient employee). Highly recommend The Blind Factory, we will use them again in the future.

1 comment
The Blind Factory
Alina M.The Blind Factory

Thanks for the feedback Kris. Andrew is professional and really looks after our customers.

Page 4 of 20
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Questions & Answers

Shirley L.

Shirley L.asked

do you sell day-night blinds

No answers
Fay M.

Fay M.asked

are vertical blinds suitable if you have a cat?

1 answer
The Blind Factory
Alina M.The Blind Factory

Hi Fay,
They could be but it really depends on how your cat treats the blinds! He/she may play with them - in that case, most types of window furnishings may suffer some form of damage. It would be best to keep the cat away !!

John

Johnasked

How do we go about getting a free onsite quote?
Thank you John

1 answer
The Blind Factory
Alina M.The Blind Factory

You can call us on 13 25 46 or enter your details on the website www.theblindfactory.com.au

Get an answer from our members and The Blind Factory representatives

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