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Reviews

3.9

45 reviews
5
(26)
4
(8)
3
(0)
2
(4)
1
(7)
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    WendyV

    WendyVVictoria

    No Complaints Whatsoever

    published
    JMBiloela

    JMBiloelaBiloela

    • 2 reviews
    • 1 like

    Great Price

    published

    I bought a Panasonic TV through TED and was very impressed with the price. It arrived fairly quickly from their Brisbane store to Central QLD (6 business days) in perfect working order. The guys were helpful and contactable but as other people have mentioned were hard to pin down as far as a set date/time for delivery. Just a coincidence that I was home at the time.
    Great Price & Convenient
    Lack of firm delivery times

    PaulF

    PaulFSydney, NSW

    • 3 reviews

    Excellent service from these people

    published

    I used Electric Discounter (ED) to purchase a sund alone cooker.
    Website was easy to use. Confimration by email and follow up in person by Michelle next day.
    Delivery arrangments (from Brisbane to Sydney by ED was seamlessly organised, and an actual time for delivery not only arranged but spot on time by a very helpful driver.
    A couple of fixing nuts and bolts were missing (manufacturers fault - NOT ED), and Shane and Mark at ED went into overview to rectify issue.
    Top stuff - Top organisation - Top people!
    Cheapest (beat competition by $150 on an $110 purcahse), organised, efficient and kept me informed

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    HappyHippie

    HappyHippieBonython

    • 3 reviews
    • 2 likes

    Excellent - and just before Christmas too!!

    published

    I recently made an online purchase of a Euromaid - 5kg front loader from 'the electric discounter' and had no problems at all in dealing with them. I found all staff to be very helpful, very friendly and I also received free delivery...Wow...
    With such great service and at such a fantastic price I will defiantly purchase further goods from them!!
    Thank you very much.
    Very reasonably priced



    KE7

    KE7South East Queensland, QLD

    • 6 reviews
    • 6 likes

    No problems

    published

    Easy to deal with, I wanted a LG Roboking so called and checked availability and ordered online,I live in Brisbane and picked up same day from the warehouse so didn't have anything to do with their delivery service, but friendly guys and $300 cheaper than Harvey Norman around the corner it was worth it.

    747800

    747800Sydney, NSW

    • 36 reviews

    Mixed service

    published
    1 comment
    The Electric Discounter
    Kevin C.The Electric Discounter
    Burnzy

    BurnzySYDNEY

    • 10 reviews
    • 10 likes

    Excellent Customer Service

    published
    KTJ

    KTJMackay

    • 20 reviews

    Great, Fast and a lot cheaper than in store and other online shops.

    published

    I bought a washing machine from this online store and I have been very pleased with the service. I was contacted straight away about my order and it arrived within a week. This site had the washing machine for $200 cheaper than electrical shops here in Mackay, and that was without delivery! So I basically saved at least $250.
    Saved a lot of money through this site!

    Awesome

    published

    I bought a Dyson vacuum, the cheapest online. I received a call the day i placed the order and the guy told me he'll get it delivered to my home free of charge as i requested to pick it up. He told me up front that it would take a week. One week later, it was at my house. No complaints here. will buy again if i need something else.
    Best online price, free delivery

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    Terrible Experience - Never Again

    published
    1 comment
    The Electric Discounter
    Kevin C.The Electric Discounter

    Not Good Enough

    published

    We have attempted to purchase goods through the Electrical Discounter and have found their service to be completely lacking in responsiveness & timliness. As I write this, I am expected by their delivery service to wait between 12pm and 7pm for my fridge! Stock availablity is an issue (where it doesn't seem to be on other sites) and seems to take 2-3 weeks longer to deliver (pity we didn't check other sites first). On the whole, while the prices are competitive the service is painful & worth paying the extra for.
    Low prices
    Lack of responsiveness, delays in delivery

    1 comment
    The Electric Discounter
    Kevin C.The Electric Discounter
    JL22

    JL22Brisbane

    • 2 reviews

    Excellent!

    published

    We've bought a few big ticket items from The Electrical Discounter now. Every time has been good experience. Customer Service from the Darra Warehouse is great, the goods arrived from the manufacturer when expected and in good condition. I don't know why you would pay hundreds of dollars more in one of the other big stores (i.e. Harvey Norman) and be treated like dirt while you do.
    Pricing (nearly $800 cheaper on a tv), Ordering online easy, good customer service

    ash1880

    ash1880BRISBANE

    Good service, great product, free delivery!

    published

    Purchased a washing machine from these guys last week, and within a few hours of placing the order was called to arrange delivery. Someone called me when they said they would, machine was delivered on time, no trouble at all.

    Only dropped them a star as the machine has a dint in the side - totally cosmetic though so I'm not too concerned!

    Would very happily purchase from them again.
    best price, free delivery
    dint in product

    1 comment
    The Electric Discounter
    Kevin C.The Electric Discounter

    Hello Ash, Thanks for your kind review. Sorry about your dint, you should contact Customer Service so we can work out some way to compensate you.

    Excellent

    published

    Great prices and great service. Base on my experience I would highly recommend this company to deal with.Super fast delivery.
    Great transaction from the beginning. Straight after payment we received call from company to organise delivery time which happend next day.

    Poor customer service

    published
    1 comment
    The Electric Discounter
    Kevin C.The Electric Discounter
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    James M

    James MBELCONNEN

    Very Satisfied

    published

    Had excellent dealing with this company. Very prompt and efficient service. I have not previously purchased such a large item online (bought a TV & Home Theatre system) and was a little concerned about having to pay such a large amount of money upfront. My concerns were not warranted, the products were delivered within about 9 days and was very satisfied with the company overall. Shannon was a pleasure to deal with.
    Efficient, Prompt, Good value

    Terrible

    published
    missmythoughts

    missmythoughtsAU

    • 3 reviews
    • 4 likes

    Service...what is that?

    published

    I have recently had a run in with this company and i must say no wonder the retail industry isnt going to well when you a treated and spoken to in the way this company chooses to.
    Firstly they demand payment, however can not guarantee they will be able to get the item you want, and then fob you off to the so called manager that tries to justify why they can do this?

    Be very very careful!
    Still trying to find something........
    Terrible customer service

    3 comments
    The Electric Discounter
    Kevin C.The Electric Discounter
    missmythoughts
    missmythoughts
    The Electric Discounter
    Kevin C.The Electric Discounter
    Sue Lamont

    Sue LamontLISMORE

    Very satisfied

    published

    Excellent service, cheapest price and prompt delivery.
    Ordered washing machine on line on a Saturday, they called back within 2 hours to check details. They then contacted me again on Monday to confirm washing machine was in stock and order had been processed. Delivered into my laundry on Wednesday.
    Couldn't be happier! Would happily recommend to friends and family.

    1 comment
    The Electric Discounter
    Kevin C.The Electric Discounter

    Hello Sue,
    Many thanks for your review. My Staff do their best to provide a high level of Customer service and these positive feedback reviews from Customers help encourage them to higher effort.
    Regards
    Kevin Clarkson - The Electric Discounter

    best deal ever

    published

    excellent customer service when I purchased online.I don't usually buy electrical products online but I was looking for the best price.Comparing prices on the telephone and going from shop to shop and being discouraged with pricing I went online.It was amazing experience it so relaxing and
    very professional and was delivered when promised.
    I will definitely use this company again, I got the best deal ever!!!
    pricing availablity

    1 comment
    The Electric Discounter
    Kevin C.The Electric Discounter
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