Tile Citi

I bought 88msq tiles, cost over $2k, paid $200. I shopped around before making the purchase, their price is very competitive, for similar tiles. 2 weeks later, we change our mind from 300x600mm to 600x600mm. They said they had to charge additional for holding the 300x600 tiles which they could have sold, and that if they don't have the stock for 600x600, they may have to get it from another supplier. It turned out they have 600x600 in warehouse, and they let us swapped over with no extra charges. Delivery from Dandenong to Clyde North was $80.

I placed an order for 92 square metres of tiles. Cost just over $4500. I paid a deposit of $200 but later discovered it was a $2000 deposit, wasn't wearing my glasses! [name removed] added an extra 0. Then we changed our minds, didn't want the tiles but digital images instead. I went back to Tile Citi only to be told that my deposit could not be refunded. The salesman [name removed] had taken it upon himself to ship all those tiles from the warehouse to his showroom in Amberley Crescent. This would mean I would still have to pay for the tiles