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22 questions from our users
Phones work fine except when going to answering machine when all is recorded is very rapid beeps.
Worked fine until connected to Optus NBN modem--any suggestions?
Hi,
Please contact our Customer Service for further assistance....
Read more Uniden Customer Service Phone number: 1300 366 895 E-mail: [email protected] Business hours: Monday - Friday 9:00 AM - 5:00 PM Thank you!
After 45 mins on phone with Optus finally got their answering system turned off. Thanks for help.
I have just had a home phone service connected and all the phone does is say that it is SEARCHING and that is happening with both phones.
i rang the new Home number from my mobile phone and it just goes straight to Voicemail.
I had the phones stored in their packaging with their batteries removed and well before my new connection was about to take place I unpacked the Elite 9135 phones, inserted the batteries to charge them up.
Hi,
Please contact our Customer Service for further assistance....
Read more Uniden Customer Service Phone number: 1300 366 895 E-mail: [email protected] Business hours: Monday - Friday 9:00 AM - 5:00 PM Thank you!
My Elite 9135 + 1 has a problem in that when calls are made or received there is no audio in the earpiece if either phone. The microphone on each phone is fine and parties on the other end of the calls can hear my voice clearly.
I have reset the base station, de and re registered each handset, without any success.
Any advice would be welcome.
Thanks
Hi,
Please send through an email to our customer service team on [email protected] who will be able to assist you further....
Read more Thank you
One of our Elite phones has just gone to "SEARCHING" and cannot call from it. I have tried swapping them around but problem stays with phone. Any ideas what to do or will I just have to buy another one ?
Hi,
Please send through an email to our customer service team on [email protected] who will be able to assist you further....
Read more Thank you
Is it possible to buy a new base looks like mine has died and if not is there a way to get to the phone book cause the handset is stuck in searching. I’ve tried to register the handset (Following you above instructions) but it doesn’t work because the base/answering machine isn’t working I know this because the lights are not on and none of the bottoms work.
Hi,
Please send through an email to our customer service team on [email protected] who will be able to assist you further....
Read more Thank you
I was given an extra handset - how do i get it to work on my existing Elite 9135 Series that I have (which came with 3 handsets. it says out of range and when i put in base (of our existing phone set) it says check base power. My other handsets work fine. I have tried 'end and # for 10 seconds and nothing happens except for a beep.
Go into the settings on the new phone and de-register it first. After it has de-registered, touch register and then place the phone in the main charging base cradle of the phone you already had, that ...
Read moreis, the one that has a telephone cable running into it. That will register the new phone to that set and then take it off that cradle and put it back into the cradle it belongs to, plug in the a/c adapter and you’ll be good to go.
Mny thx Emma. There is no where to de-register in the settings. appreciate you trying though.
Hi,
Please send through an email to our customer service team on [email protected] who will be able to assist you further....
Read more Thank you
please tell me how to pair Uniden Elite 9135 + 1 with telstra nbn modem (white),
Hi Greg,
We don't have any phones that can connect wirelessly to the modem....
Read more All our models are required to set up by connecting the telephone line to the base phone straight to the RJ11 port in the modem.please tell me how to pair Uniden Elite 9135 + 1 with telstra nbn modem (white),
Regards
Greg
Hi Greg,
We don't have any phones that can connect wirelessly to the modem....
Read more All our models are required to set up by connecting the telephone line to the base phone straight to the RJ11 port in the modem.
Can't use the phone. Seems that phone can't connect with the base. Tells me it is searching. Have unplugged the base but still no luck. Help
Hi Gordon,
It seems like the handset might need to be re registered back to the base....
Read more Can you please refer to the following steps with the handset? Press & Hold the END and # together for 10 seconds “System Reset” will appear, scroll down to "Base Unavailable" Press Menu, Scroll up to "Yes" Press Menu Place the handset into the main base to register ( the main base being where the telephone line is connected to) You can repeat these steps with any remaining handsets.
Thanks -didn't fix the problem. I rang your Customer Service Dept -they tried to help me to fix but ended up referring me to another company. That company indicated that they didn't do this type of wo...
Read morerk and that they had told UNIDEN this. I again rang Customer Service Department who again instructed me with a fix but didn't work. The Representative finally indicated that the base unit was probably faulty and that I may have to buy a new one. We think we may try a Panasonic
Hello,
Can you add numbers to a speed dial list on this phone? If not are you able to rearrange the phonebook so important numbers are at the top for quick access??
Another question, is there a way to hangup on an incoming phone call who is taking up the line? for instance, if I need to use the phone and a scammer calls am I able to hang up then make my phone call or do I have to wait out the call or answer the known scammer??.
Thanks,
John.
Hi John,
Unfortunately, your phone model does not have a Speed Dial feature....
Read more The Phonebook contacts are automatically categorised in alphabetical order. The fastest way to disconnect will be to press the Home/Flash key once then the End key straight away to disconnect.
how do you get eco turned off
Eco mode is an automatic power saving mode provided on the phone.
...
Read more It allows the cordless handset to automatically adjust the electrical consumption to save power. For example: When the handset is placed on the base, the base will stop transmitting signal in order to save power. This mode also reduces the radiation output of the phone. The phone automatically goes into Eco mode when it is near the base. This is an option that can't be switched off.
My Uniden ELITE 9135 answering machine will not work on my Optus NBN. It worked just fine on Optus cable network.
If you ring the home number number it hangs up after 8 rings and get an Optus message that no one is at home.
If I set the phone to 6 rings, the answering machine comes on and then the call is disconnected.
I paid a lot of money for this phone and it should work like it always did.
It seems like there might be a Message Bank activated on your line by your Service Provider.
The only default greeting we provide with the phone is the automated male American voice.
Anything differen...
Thanks, I have it working now with 6 rings. Will contact Optus to try and have my ring time extended.
Hi there, my Uniden Elite 9135 suddenly stopped working. I have installed a new battery, reset the handset but the handset just displays "searching". Can you help?
Thank you for your review.
It seems like the handset might need to be re registered back to the base....
Read more Can you please refer to the following steps with the handset? Press & Hold the END and # together for 10 seconds “System Reset” will appear, scroll down to "Base Unavailable" Press Menu, Scroll up to "Yes" Press Menu Place the handset into the main base to register ( the main base being where the telephone line is connected to)
My Uniden Elite 9135 won’t work now we’re connected to the nbn. There is no dial tone, just beeps similar to an engaged signal. Will the phone work at all with nbn?
phone will work when plugged into a nbn modem with netphone enabled. i am currently using it with my iinet modem with no issues.
Agree with the above. You need to connect the phone through the modem into the socket for the phone.
Get a telephone lead and put one end into the modem telephone socket (the telephone modem socket has a telephone symbol) and the other end into the telephone wall socket, by doing this you connect all sockets to the modem.
I reset my handset but now when i ring my mobile to test it my mobile doesn't ring but the handset sounds like i have a busy tone. Any ideas?
Hi I can’t make or receive calls on my uniden elite 9135 phone. There is constant blipping sound as though I have a message. How can I fix it?
The base has stopped working while I was away on holiday. I have checked connections. I have tried another power point. Dead as a door nail for no reason. Any ideas?
I would say that the reason would be the power adapter connected to the phone. Try and get another or if you have 2 uniden elite phones, swap the power supplies around and see if it works. My guess is that it will. Good luck.
i only get private or unknown number no Cid? Any ideas?
I know with my telephone service provider that I need to pay for this service. Perhaps you have not subscribed to receive CID?
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