They genuinely told me everything was fine. I questioned the bad reviews I saw but was persuaded to pay the money to then have little to no cars sent. I was told before paying the amount that there were HEAPS of car I was looking for & under my budget but then once I paid and was put onto the guys that help you actually find the car. There wasn’t a single one in my price range?. These guys will tell you what you want to hear and will keep going til they get their money. As that is all they care about. DO NOT USE

I signed up on Wednesday and had my car the following Monday couldn’t believe it.
The lady at the front desk id like to say thanks to going above and behond for me to get the car transported ASAP.

How quick and helpful the process was. So easy to the point where I didn’t have to do anything. Staff so very polite and friendly. Takes the stress out of looking. I was getting over talking to dodgy car salesmen.

They helped me find the car that I wanted with only a few little hiccups along the way, like it took a bit longer than I expected, but I’m so glad I waited and got the car of my dreams for a lot cheaper than I expected to pay. I’m very happy with the end results, thank you!!

We didn’t have much to choose from as there was a specific vehicle we were chasing. Being only made a year ago limited our choices. There was only one available so we didn’t really have much bargaining room. But all in all very happy with our b purchase

I can’t believe how much easier this was than doing it myself. I haven’t got time to look through all the auctions so the fact they got me the car I wanted at the price I wanted in such a short time was great!
Would like to thank Ben for the great work he did as my first point of contact!

First they talk you into believing you will save money. That way they get your "Brokers Fees" to act on your behalf.
Second they talk you into being prepared to pay what may as well be retail price.
Third they refuse to tell you where the vehicle was purchased and the price they actually paid so they can charge you the maximum amount you agreed to.
I intend to sue

I was worried about getting a car thought the auctions but my consultant jay helped me though the process to get a Subaru Impreza.I ended up getting a luxury model with all the bells and whistles I didn’t even know I could afford and I still save almost $3000

Mob of robbers they make out they got vehicles to suit you once you pay all they send are vehicles that don't even meet the description that you describe them . they told me that the vehicles they supply come out of dealer only auctions one of the vehicles that they sent me was in a GraysOnline auction as if I need them to make a bit on my behalf on GraysOnline.

After months of trying to find a used car I had all but given up until a friend recommended VAA. In only a few days they had found me the exact car I had hoped for and at a price I could actually afford. I was over the moon. I highly recommend for young woman in particular who are needing help finding a good used car.

They chased me over days trying to get me to sign up and promised due to the COVID-19 no one was bidding and he could get me a really great deal a 2014 Corolla Hatch with 44,000Kms for $6500. When I paid the agent told me that my budget wouldn't buy a car like that as it would be $15K and he didn't want to waste his time looking. I asked for a refund then they sent me one blurry photo of one car that matched my requirements for an auction on that day and denied me a refund because they said they had already done work for me. Absolute liars

This company never provided me with any suitable vehicles to consider, apart from one that they sent info to me on a Friday afternoon, and the auction was to be on the following Monday. Based on many other negative reviews, I determined that they were not acting in my best interests, and attempted to pursue a case for a refund through the Office of Fair Trading. Unfortunately this met with no success, and in the meantime I was able to purchase a much better vehicle privately, and for less money than what I would have had to accept through VAA. You are better off doing your own leg work to purchase a vehicle. Complete rip-off artists!

Wanted to buy a newer Mazda 2 for my daughter without the hassle of car salesman. Gave these guys a go and would definitely use them again for my other children. Very simple and no fuss. Jay was really helpful, giving us plenty of options and always checking in with us throughout the weeks. Found the car for $3500 cheaper than anywhere else. Great, easy to use service that we couldn't fault and will definitely be using them again.

I'm a FIFO worker on the Sunshine Coast and used Vehicle Auctions Australia to buy my daughter a Mazda 2. Patrick was great and gave a selection of cars which made it really easy to use.

i contacted these guys to find me a Landcruiser Prado and gave my budget. They promised me that they will get me a vehicle within my price range. There were no results for a month and they kept telling me that they could not get my vehicle within the price range. I eventually negotiated a better deal with a dealer and purchased my vehicle. VAA did not bother to return my phone calls thereafter or reply to my emails.
They will do anything to take your fee but are very poor in finding a vehicle for you.
I will never use them again and do not recommend anybody using them

I'm an international medical student at JCU, wanted an Audi A5 and got one at a really good price. Jay was really helpful. I've recommended it to my cousin as well and she got a Golf.

My Nissan Pathfinder 2016 was stolen on Christmas Day. Vehicle Auctions Australia helped me source a 2018 Pathfinder for $18 500, which was $7000 less than market value. Jay and Boyd helped every step of the way and were very thorough. I'm going to be telling all my mates about Vehicle Auctions Australia!

Jay was so good, he found me a Landcruiser for $2000 under what I expected at auction. Really simple process and I don't why anyone would pay the full price for a car when they can get it at wholesale.

Wanted to get my newly-licenced daughter her first car and don't know a lot about cars so thought I'd give these guys a go. Sounded like a simple, no fuss proposition and that's exactly how it turned out. Jay looked after me and sent 3 options to me in the first couple of days - 1 of which I ended up buying - for about $3500 less than I could find anywhere locally. Thanks guys - son is getting his licence next year and I'll be back.