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Comprehensive, Third Party Property Only, Third Party Property, Fire & Theft21 days smashed car still smashed!
Hopeless, useless company, had a crash head on with an idiot coming the wrong way down a street into me, reported it, did all the paperwork they wanted (there is plenty dont believe the ADs)now 21 days later, my car is now out of rego and smashed and not road worthy and still waiting for A&G Insurance (Virgin uses these people) nothing has been done!! 21days!!! Stick with AAMI or GIO I would have had the car back by now!!!!
Cheap = nasty
Not enough space to tell all the woes, just avoid them!!
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Not impressWoodvale
- 3 reviews
- 4 likes
Very Bad and Beware – Virgin Car Insurance is worst/nastiest than the rest of them!!!
Please beware “Virgin Car Insurance”. They are the worst insurance company you could possibly dealt with. After suffering and distraught over a stolen car, we suffered worst more from dealing with Virgin Car Insurance. They are despicable and treated their customer with total contempt and prejudice. We now cancelled my insurance all together with virgin.
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chrisdi
- 3 reviews
- 10 likes
Terrible
I tried to sign up with Virgin Insurance online to claim a bonus offer of 1 month's free insurance. Half way through the online sign-up, the website wouldn't let me go on. I tried two different browsers to make sure. I then asked for a call back to finish the sign-up. After that happened, the Virgin Car Insurance rep said they weren't prepared to give me the free month of insurance. I then spoke to a supervisor - same thing. She then gave me another number to call which turned out to be Budget Direct. After explaining all this again, I was told...Read more
that was a Virgin Money offer, not theirs. So I wasted an hour of time and discovered that Virgin Money will not honour their promises. If they can't be trusted with honouring an online promise, I'm not prepared to trust them with my car insurance. Cheap. Won't honour promises.Similar opinion? Write a review on ieatwords.com.au!
Find out how Virgin Car Insurance compares to other Car Insurance
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Terrible
I got bonus offer pay 12 month get 13 month.
I got several quotes, 2 of them didn't have extra 1 month bonus.
Chat online with the Reps - she said it expired last month. I told her I have it in front of me, she then said I will get 13 months.
I signed up online - before go to payment page - there was a message told me that I have to call the Customer Service. I did. The Reps was so nice. I told her about the offer and asked if I still get the offer if I pay on phone - she said yes. So I paid.
Few days later, received the policy, onl...Read more
y cover for 12 months. I called Customer Service, she did not know about the offer - she told me she only know pay 11 months get 12 months. She then checked and told me she will talk to her supervisor tomorrow.Similar opinion? Write a review on ieatwords.com.au!
monstajamz
- 2 reviews
- 3 likes
Excellent
speedy claism service and just ahd my first renewal which they have capped the price and honored the same price as the year before so i didnt have to shop around and need to make a small claim froma car park incident car was repaired and the porcess was easy and fast very happy withthe insurance
cheap and great customer service
no home and contents available
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Questions & Answers
Joyceasked
Could I choose my own repaired if I get a comprehensive policy with this provider?
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