Vitality 4 Life Questions & Answers

Hi Rita we are sorting this out for you now, warm Regards Bec V4L

Hi Rita this has been sorted. Sending you some parts today. Regards Bec V4L

Hi Bertha, could you kindly contact our USA customer support at [email protected] that way they can have your email address and contact you from there to sort you out a new filter. Warm Regards Vitality4life.

Hi Vivekharin, so sorry about the delay. We will be filming a video very soon. If you have any questions regarding the oil press please contact us directly 1800 802 924 thanks Vitality4Life.

Hi Cheza T, If you would like to give us a call on our Toll Free number 1800 802 924 we would be happy to help you Mon -Fri 9am-5pm AEDT with this. Alternatively you can drop us a line at [email protected] and we can email you a copy of the manual you require. Best Wishes, The Vitality 4 Life Team.

Hi kygirl59, Thank you for your question. We strive to provide excellent customer service, I sincerely apologize if for you this hasn't been the case. Please email [email protected] to allow us the opportunity to improve on our service to you.
Kind Regards,
Vitality 4 Life

Hi Nara and thank you for your question, Our Vibration machines all come with a 3 year warranty and a 30 day money back guarantee, along with a user manual, DVD and also a Wall Chart for guidance on how to best make use of our Vibration machine range. We have many customers that have found vibration technology has helped immensely and provided a wide range of benefits,allowing them to add movement back into their routine when prior exercise was difficult.
If you do have pre-existing medical conditions as you mention, you should seek the advice of your medical professional prior to commencing use of any vibration technology to ensure that it is relevant for you and will not have an adverse affect considering your medical history. We cannot advise on your specific conditions, this advice is best provided by your specialist or a healthcare professional. Please let us know if we can answer any further questions and thank you again for contacting us, The Vitality 4 Life Team.

Hi Romana, Thank you for your question. We would be happy to help with new resistance bands and offer any trouble shooting for prevention. I have sent you a private message so that we can arrange this, alternatively, if you prefer you can contact us direct on our toll free 1800 802 924 number and our support team can assist further.
We look forward to hearing from you either way. Thank you, The Vitality 4 Life Team

Hi Dane, we have checked with our service technicians and they have provided the following advice: tilt the backrest forward by the leaver so you can access the base of the backrest. This will give you access to the belt and pulleys. Remove belt and clean both belt and pulleys with degreaser or turpentine. This should resolve the issue but if not, please feel free to give us a call on 1800 802 924 and we can provide further assistance. Kind regards, V4L

Hi there Julie, could you please let us know which product you were referring to? if easier, please feel free to give us a call on 1800 802 924. Kind regards, V4L

Hi 'Hart', we are sorry to hear that you are having issues with your vibration machine. Please contact our Customer Service team on 1800 802 924 so we can discuss the best way to help you. Kind regards, V4L

Hi Rose, we have a range of Vibration Machines with different technical specifications. The machine that is best for you will depend on your body type, your level of fitness and your desired outcomes. If you would like to call our Customer Service team on 1800 802 924 we can help you to discuss the best machine for you, we would be happy to help. Kind regards, V4L

Hi Janis, could you please advise what product you are referring to? If you have any further queries please contact our customer support team on 1800 802 924 (toll-free within Australia) and they will be happy to answer your questions. Kind regards, V4L

Hi Roxanne, thank you for your question. Are you looking at the Reformer with Half Trapeze or Full Trapeze? Both of these products come with a flat bed converter to enable use of the trapeze on a flat bed. Both come with Solid Cardio Rebound/Jump Board, Foot-Strap + Long Box accessories for use on the Reformer. The amount of springs/handles differ on each. If you have any further queries please contact our customer support team on 1800 802 924 (toll-free within Australia) and they will be happy to answer your questions. Kind regards, V4L

Hi Mia, You can contact our customer support team on 1800 802 924 (toll-free within Australia) for assistance with any of our products.