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JandevGreater Melbourne (Outer), VIC
- 4 reviews
So Far, So Good!
My VW Golf 2013 103 tsi Highliner has done more than 100,000 Kms so far.Not a single problem.
I get it serviced on time in a VW Dealership. Still like new, smooth and nice handling.
Purchased in November 2021.
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AtechyGreater Melbourne (Metropolitan), VIC
Good city car with some minor issues
Bought Golf 7 Highline with safety package and luxurious package in 2015 for my wife. Good city car and only done 30,000 km. Overall happy with it. I am six feet tall and fit in comfortably, more spacious than other small cars like Corolla, Mazda 3, Honda Civic, etc. Fast, solid. Like it's cornering light and adaptive cruise control.
Some minor issues need to mention before buying VW:
1. Don't like the start stop system, slow start when stop in red traffic light. I have to disable it every time before driving.
2. Battery dead just after three ...Read more
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Samir C.Gippsland, VIC
- 2 reviews
excellent car.
normal daily use.
Often on short trips and less for long trips.
no issues as yet and do not expect any. A pleasure to drive . very smooth responses. Excellent features overall.
Purchased in March 2021 at Berwick Motor Group.
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pomhallGold Coast
- 10 reviews
But its not a Golf GTI, mine is....
Car has commuted, school run, family holiday, camping, you name it we have Golfed to it. The car is used daily and the DSG has not missed a beat in 11 years. The car I used daily and is fantastic to drive, quick when required, comfortable sporty I love this car. Serviced initially by VW then by EMW it continue to go past 150K KMS. Its starting to get an oil leak and other problems on a ball joint but what service she has given me.
Purchased in June 2021 at James Frizelle's Automotive Group for $50,000.00.
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Mr_coz1
- 5 reviews
Exceptional customer service from VW Australia
We purchased a used 2013 VW Golf Highline in January 2022. It had 65,000klm on the clock and had been regularly serviced. Lovely car to drive, great handling, economical, and typically well finished German interior which is elegant and practical. After 4 months of ownership the car developed a shudder when taking off from the lights. This was diagnosed as the clutch packs being on the way out. Being well out of warranty we were quoted $2,800 for repairs. We had heard much bad press about VW and their customer service however I have nothing but ...Read more
praise. The dealership applied to VW Australia for a good will claim. After three days we received the news that VW Australia would replace the clutch packs at their cost. For a car that was three years out of warranty this is great customer service. For all of you who read the bad reports about owning a VW this is a good news story.Purchased in January 2021 for $15,500.00.
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PabloMetropolitan Adelaide, SA
- 12 reviews
- 1 like
Fantastic
My wife and I bought a used mk7 Golf GTI with 134,000 km on it! (manual). It still looks, feels and drives like a new car. Our family with 2 kids are very tall and we find this a fantastic, and fun, primary car. It tows well too.
With the addition of a roof pod there is lots of luggage space for holidays.
The only problem we've had is a flat battery.
Purchased in August 2021 for $18,000.00.
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GrumpySouth East Queensland, QLD
- 3 reviews
- 2 likes
Great car, poor manufacturer backup
Quiet, comfortable, great to drive, great stereo with Apple CarPlay. My 3rd Golf and 5th VW over 24 years. Servicing is expensive but 12 months, 15,000km.
Have had repeated faults with ACC/Lane Assist. Sudden dramatic turn of the wheel, almost crashed - much more than the usual slight tug - then into fault within 20 seconds. Went to the dealer (Norris VW, Kedron) and they immediately started talking money - over $500 to fix - no warranty cover as they insisted there must have been an "external influence" causing a "sudden drastic change in sus...Read more
Purchased in October 2021.
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Sam D
- 3 reviews
VW Golf 90Tsi constant issues.
After the first year I noticed my car stalling, the staff didn’t have a clue what was going on.
They checked it, did a software update and said it was good to go. The car then stalled and died in the car park of VW servicing centre off James Ruse Drive. Shortly after this they replaced my mechatronics unit and the car was ok for another year.
Same issue happened again. New mechatronics unit was ordered. Car was ok to drive for another 2-3 years. Luckily all under warranty.
5th year of owning the vehicle same thing happened again. Replaced t...Read more
he mechatronics this time at my own cost because Volkswagen said the vehicle was out of warranty and that driving a car 25,000 kms a year was ‘excessive’. Mind you we are up to the 4th mechatronics replacement on a vehicle they look after. This time I had to pay for it despite history showing a constant issue with this part being fitted into my car. After a lot of back and forth i ended up paying the $3000 for the mechatronics unit to get the car back on the rd only for the gearbox to fail less than 6 months later (gear fork somehow snapped off) and Volkswagen asked for another $7k to replace. Avoid this car if you can - google all the issues this vehicle had from previous owners: you will also notice a lot of the same vehicle for sale with ‘no drive’.Purchased in August 2021.
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Economic and powerful
Ive used this 2007 tdi Sportline manual model for 4 years now, and I do 60K kms per year.
Apart from the normal wear and tear, its been a rock.
Only use premium fuels in VWs as I believe the hi spec engines need it.
The now outdated CD navi system packed it in a couple of years ago, but big deal.
Quality of interior is in a class on its own compared to its japanese/ korean competitors.
And I live only 300 meters from the beach, and no sign of any rust.
Im buying another one......
Purchased in July 2021 for $10,000.00.
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Aj A.South East Queensland, QLD
Should have bought this in the first place
Can only compare to my previous 2017 i30 and before that a 2013 Corolla... the 2018 Golf excels in these basic and critical areas: engine (the 1.4T is a gem, great torque but also great fuel economy), steering feel, interior, and seat comfort.
Comparing models at the same price point, the Golf does lag behind the i30 in other areas, namely road noise insulation, tech features inclusion as standard, electronics in general (the steering wheel buttons and driver menu in the i30 are more intuitive and better designed) and servicing costs. Yet, I'...Read more
m happy I changed to the Golf after only 1 year in the i30 (not the best financial decision, but the best decision). Like the Corolla before it, the i30 was a very good car across the board... but nothing in particular felt special... at the end of the day, I feel more satisfied pushing a best-in-class engine, looking at a best-in-class interior and sitting in a best-in-class seat even though I now miss some non-critical features. It's totally worth the little extra cost. There's a lot of DSG transmission scaremongering on the internet, but I like the DSG very much and it does not feel dramatically different than using a normal auto/torque converter. I didn't get the "low speed hesitation" or "lag" some people are talking about, it's really not a problem. If you've driven a manual before, you will notice how the DSG works as an automated manual and adapt to it really fast. My partner has never driven a manual and she doesn't like the DSG, admittedly, so it's not for everyone. I've driven 25k km so far and the car has had no issues. Our VW dealership has said that they will cover the DSG trans with 5 years of good will warranty (even though pre-2019 cars only came with 3 years warranty in general). Now I also know what my next car will be, a Golf GTI or R (used... can't afford a new one) for even more performance on this great platform.Purchased in August 2021.
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DmacSydney, NSW
- 5 reviews
Slow off the mark
Loved all the tech and style of my new Highline TSi 7.5, but geez the 1.4 motor is sooo slowww off the mark to the point I nearly had head ons while turning against traffic. When I would put my foot down to turn against on coming traffic nothing would happen until the turbo kicked in and then I'd be stuck slowly picking up speed with cars barrelling down at me. Changing lanes and putting the foot down to pick up speed to keep up with the faster moving traffic was also a nightmare as again it would take a second or two to start picking up speed,...Read more
and geez did I have some near misses when doing that!! The dual clutch was also a headache as yes it's basically a manual....but it didn't have to drive like one and be so temperamental with it's gear shifts. AARRRHHHH!!!! Suspension was too hard for a car like this. As it isn't a sports car as such it has really stiff suspension making the ride unpleasant. Lane detection was a nightmare as it would follow grooves in the road or old lane markings that were covered up months ago. Nearly ended up under a truck once as it was driving me towards it, so I ended up not using it ever again after that! So in the end we had to sell the car after only 10 months as It was too dangerous being slow, and my wife didn't want to travel with me in case I had an accident. So sad for a new car that had some really good tech and but was let down with being underpowered with a combination of annoying dual clutch lag and slow engine pickup.Purchased in August 2021 for $34,999.00.
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zknightSouth East Queensland, QLD
- 29 reviews
European car built for Europe
Looking for a new small car I test drove a Golf GTI. All I can say is this car it not in its element in Australia. The sunroof has a thin shade cloth that allows a lot of heat through. The indicator is on the left side, Volkswagen wouldn't even spent a few bucks to move it to the right side like all other cars made for Australia, I made good use of the windscreen wiper while driving around corners. Finally, it only has heated seats, no cooling in Queensland that is hot 9 months of the year.
Then I read Hyundai modifies all cars arriving into Au...Read more
Purchased in April 2021 for $47,500.00.
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agsdevelopGreater Melbourne (Outer), VIC
- 3 reviews
Best car i have owned yet!
Bought this car while ive been renovating a house for more transport capacity. Has been amazing and never missed a beat. I'm up to 200k kms and still going strong! Will be buying another soon.
Purchased in April 2021 for $26,000.00.
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Henry McKSydney, NSW
Car turned into a lemon overnight
Our VW Golf Wagon drove mostly fine for 6 years but then started coughing and spluttering so we took it to our local mechanic. He advised there are problems with the compression system and that to investigate it further would cost circa $2,000 and then to repair it might be many thousands more. We took this up with VW Australia to say we didn't expect this for a car which is supposed to be reliable with less than 90,000kms on the clock. VW were totally unhelpful and said we could pay the further fee and that they may pay some of it depending...Read more
on what the findings of the testing were although they're not obliged to. They referred us to the 3 year warranty (expired some time ago), which in my opinion is a poor excuse. You buy a VW expecting that it will be worth something after 6 years or that you could drive it for a further 6 years! Very disappointing and frustrating.Purchased in August 2021 for $34,999.00.
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Smith
- 3 reviews
Love them, best car I have ever owned
I own the volkswagen golf r32 and it is an amazing car. I like that it came with leather seats as a standard accessory. My golf it spec'd up with sat nav, parking sensors, sun roof and Bluetooth. For me, I like the sound, performance and handling of this car. I'm not impressed with the newer golfs though.
Purchased in October 2021.
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Kevin HuGreater Melbourne (Inner), VIC
- 3 reviews
Very unstable and problematic gearbox
We just use the car for a regular commuting to work and home. 8 years only 60K km. But the gearbox has been mulfunctioned for a few times. Recently got a very serious problem
Purchased in September 2021.
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GemmaGSydney, NSW
- 4 reviews
The TSI 1.4litre manual Golf 2010 brought brand new - complete engine failure in Feb 2022
Up until 7 Jan 2022 I loved this car - no problem whatsoever. I got it brand new in 2010 thinking a Golf would stand the test of time. I had it serviced regularly and now at 80,000 kms the compression has gone in one of the cylinders. The car has become worth $0 overnight. The fuel consumption went from 6l/100kms to 10l/100kms. To investigate the problem further will now cost more than the car is worth at trade in. Two mechanics have verified this including a VW dealer. I've been quoted up to $8000 to strip the engine to investigate the pr...Read more
oblem and then rebuild the engine. And then it will be the cost to fix whatever they find. VW head office told me I must be prepared to pay all the expense and there is a 50/50 chance they will assist me - whatever 'assist me' means. This is a very high risk to take. I am now investigating if there is any action that can be taken further via the ACCC. The car now cannot be driven and so after 9 years of what is meant to be a TRUSTWORTHY and RELIABLE brand I'm left with something that the wreckers might give me $300. This situation is totally unacceptable and unfair.Purchased in June 2021 for $38,000.00.
1 comment
Further to this: Under Australian consumer law any product, including vehicles are expected to last the reasonable life time for that type of product.
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WeWantValue
- 13 reviews
A bit below expectations for a 2018 car
Hired the new Golf & was all set to enjoy.
As it turned out, it was sluggish & felt quite underpowered. Once the turbo kicked in (which took quite a while compared to BMW turbo’s) it went from sluggish to barely ok. Had enough to get going but was working/reving so had.
The engine never felt happy.
I believe a 1.6 liter non turbo would be more pleasant and effective.
Nice shape.
Few too many unnecessary buttons, like ‘turn on cruise control’, then ‘set speed’. In other cars as soon as you touch the button to set speed, the cruise control just simply sets the speed (you do not have to tell it to turn on first).
...Read more
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Daniel Von HasselnutStockholm
Golf VII 1.2 TSI 110CV
I purchased this 110CV revision of the 1.2 TSI petrol engine with a special summer promotion in Sweden offering ACC, the multifunctional steering wheel, carplay, etc. No extras except metal paint. The car has turned out very good in many regards. First, it drives fantastically well on city drive and on highways. On motorways with ACC i can get very low consumption figures like 4.8L/100km. I made a long distance autobahn trip over 1000km on one day, with maintained fast speeds in the Autobahn and the average consumption was 5.4l/100km which is j...Read more
ust awesome. Not so good is the consumption in city drive with start stop, easily reaching the 10l/100km in shorter trips. On average 7.5l/100km with a LOT of city traffic. Space is awesome, comfortable, best boot in the category (compared to the Volvo V40 it is huge). Build quality is great out of the shop, but it gets old fast. I had a series of small problems. The biggest one was seriously warped disk brakes after only 3000km, They replaced them under warranty. They are warped again, and no, i am not driving like a madman. I guess it has something to do with the cold winters in sweden, and maybe cold water splashing on them or something. Another issue was a broken power window mechanism. And two times the ACC radar sensor got misaligned. Also I feel all the rubber seals in the doors tend to loose its noise cancelling effect and the satisfying door closing noise tends to disappear after a while. The engine is great, although sometimes it will struggle while reversing on a back or stuff like that and your clutch might suffer. Compared to the 1.0 three cylinder it feels more underpowerd, less torque, but nicer and softer in start and stop. Pretty good, practical, solid and nice looking car... just wonder about the long term reliability of components. Would buy again in a blink.Similar opinion? Write a review on ieatwords.com.au!
Donna PNewcastle
My first VW Golf
I have been the owner of a golf comfortline since July and I must say it’s just a beautiful car. I have had a Mazda 3 and a Subaru Impreza in the past but the golf outdoes these 2 cars easily. The interior is a step up I feel from my past 2 cars although I have had manuals all my life so getting use to an automatic has been interesting. It drives lovely and super impressed with it.
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Questions & Answers
" Mr. Fix it "asked
Has anyone had a remote control car key die and found any alternative to paying the $620 VW want for a new one please? My car is a 2016 Golf TDI, auto Mark 7
Thank you, John.
2 answers
Good luck John. In my experience, VW are not helpful and are very expensive. My golf does not have a remote key but you would think they would have a battery that could be replaced as other remote devices do. Maybe that’s just another way VW makes more money.
Thanks Meredith but I have changed the battery and it still doesn't work. Looks like it needs a new internal PCB.
Thanks anyway, regards John.
green h.asked
What can be the problem if gear number one is not accelerating? And takes time to change
3 answers
For golf fsi
Probably the clutch pack or issues with the DSG gearbox itself which is common particularly on pre 2012 models
I forgot to mention when I wrote my review yesterday, that the Clutch is also an issue that I was advised about last year. Therefore the current issues with this dud car are: The Water Pump needs replacement, The Clutch needs to be replaced, as it doesn't engage as it is meant do. ( these two alone amount to more than $4,500) . The third thing, that I forgot to mention in my post yesterday is that there is leaking from the wiper on the back window entering into the cavity of Door 5, ie. the Door giving one access to the Boot. I reckon that's going to be another costly matter that requires rectification.
Bhekinkosi Masked
My Golf 7 BlueMotion 1.4 automatic 2014 model, in the morning I entered in the vehicle and start drive, at about 300 meters driving the car loose power stop and show on the dashboard that I must apply brake. I apply brake and try to restart later it will later give me D1 again and I drive again and this won't happen again the whole day driving it. I don't know the problem and this happen everyday in the morning after starting it and drive and it happen on a busy road. what to do on this matter?
No answers
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Henry McK
It seems this is a common problem for Golfs of that era. You would think that VW Australia would do the right thing and compensate buyers of this model for what is quite clearly not worthy of the VW brand.