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Best product and exceptional service
So happy with our Vuly trampoline. Our kids (8 and 10) spend hours on it each week. One part broke within the warranty period and Vuly replaced it without any hassle. Easy to use website and great customer service. Highly recommended!
Purchased in December 2021 at Vuly Play.
1 comment
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KimMetropolitan Adelaide, SA
Peace of mind and fun
My children and I are really happy with the Vuly Lift trampoline we have. It was easy to assemble when you had 4 adults working quickly through the online video instructions, and the large size is perfect for my very active children to enjoy together or to learn some exciting new flips and tricks. A very worthwhile investment!
1 comment
Vuly PlayVuly Play
Hi Kim,
Thank you for leaving your review!... Read more
It's so good to hear that you are pleased with the size of your trampoline and didn't have too much difficulty with installation. Please feel free to call our team on 1300 667 514 if you have any questions in the future. Kind regards, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
Kahlee F.South East Queensland, QLD
Freaking awesome
So pleased with the service received and quality of the trampoline. Everything was easy - including the setup which was a fun family bonding experience. Great marketing for a great product!
Purchased in December 2021 for $1,150.00.
1 comment
Vuly PlayVuly Play
Hello Kahlee,
Thank you for your feedback!... Read more
We are glad to hear that the installation process what a fun family activity and that you are impressed with the quality of the trampoline. Don't hesitate to reach out on 1300 667 514 if you have any questions in the future. Kind regards, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Vuly Lift 2 Large compares to other Trampolines
Know better, choose better.
CandJGreater Melbourne (Outer), VIC
Shade cover was hopeless and charged a fortune for a replacement
We purchased a Vuly Lift 2 in March 2018. Generally it is fine (expensive but fine) but so disappointed with the quality of the shade cover. Within six months, small tears began to appear. These soon turned into giant holes so within one year it was useless. Now that its summer, we have decided to bite the bullet and buy a replacement shade cover. I have been able to access half price accessories but have been charged $30 for delivery! So a couple of hundred bucks for a cover that will probably only last a year again. We are suckers, hopefully this review will prevent future buyers for being sucked in as well!
Purchased in March 2021.
1 comment
Vuly PlayVuly Play
Hi CandJ,
Thank you for reaching out and so sorry that you had trouble with your shade cover.... Read more
We’ve taken all customer feedback regarding our shade cover very seriously and our Research & Development team has redesigned our new shade covers to be made from the same material as commercial-grade sun shades that are used in parks, resorts, etc. You can view more about this in our video here: https://youtu.be/1MowYLCPmRI Your new shade cover will have a 2-year warranty, so if you see any issues in it you can place a warranty claim via our website. If you wish to discuss further, please don’t hesitate to contact our team directly at [email protected]. Kind Regards, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
KizzdogAU
- 8 reviews
Lift trampoline
We have owned this trampoline for 5 years and still looks in new condition the netting is great really solid the bumper round the edge is the only thing that has deteriorated over the years
Purchased in December 2021.
1 comment
Vuly PlayVuly Play
Hi Kizzdog!
Thank you for your feedback!... Read more
So glad to hear that your Lift trampoline has held up so well after 5 years! Don't hesitate to give us a call on 1300 667 514 if you have any future questions. Cheers, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
MikkoSydney Surrounds, NSW
Service Above and Beyond
We have not even received the trampoline yet, but feel the need to write a glowing review. The customer service that Vuly provides is extraordinary. We have been on the phone with them a couple times and their product knowledge is spot on, but more than that they are very relatable and the staff make insightful observations. They also are not there to upsell you but suggested a cheaper option for us based on the age of our child. Very thoughtful and helpful.
We cannot wait to actually receive the trampoline and get busy playing!
Purchased in November 2021.
1 comment
Vuly PlayVuly Play
Hi Mikko!
Thank you for your review!... Read more
So glad to hear that you were impressed with the service and that we could help you answer all your questions about the products! Enjoy your trampoline when it arrives! Cheers, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
Perfect for the kids
My little boy loves his trampoline, he is always on it. We have had his friends around and they all love playing on it. We can put the kids on it and not worry about anyone getting hurt or falling. It only took an hour to build and is of a high quality. I would recommend it to anyone thinking of getting a trampoline.
Purchased in July 2021.
1 comment
Vuly PlayVuly Play
Hi Matthew!
Thank you for your review!... Read more
So glad to hear that your son and his friends are all enjoying the new trampoline! Don't hesitate to call our team on 1300 667 514 if you have any questions. Cheers, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
Kelly SGreater Melbourne (Metropolitan), VIC
Vuly Service is 10/10! Thankyou Vuly!!
We have had a Vuly 2 10ft Round Trampoline for years, we have only just had to purchase a replacement net (damaged from the wind), and the Vuly sales lady was MOST helpful on the phone. As a working mum of three, this lovely lady made it extremely easy to purchase over the phone, with warranty details easy to access. Vuly - your service was 10 out of 10 - thank you! Very professional and friendly.
Cheers,
Kelly
Purchased in September 2021 at Vuly Play Online store for $140.00.
1 comment
Vuly PlayVuly Play
Hey Kelly,
Thank you for taking the time to write a review.... Read more
I am really glad to hear that your experience with us was easy and straightforward and the customer service provided was exemplary. If there is anything we can help with in the future please call 1300 667 514. Cheers, Pat @ VulySimilar opinion? Write a review on ieatwords.com.au!
My girls love their new trampoline
My girls are 5and 6 years old. They love the size of the trampoline and can safely bounce together with the dog (golden retriever). It’s safe and the shad sail makes a huge difference.
Purchased in July 2021 for $800.00.
1 comment
Vuly PlayVuly Play
Hey Katrina,
Thank you for taking the time the time to provide feedback about your new Lift 2.... Read more
I am super glad to hear your kids and the dog are having heaps of fun on the trampoline! If there is anything we can help with please call us on 1300 667 514. Regards, Pat @ Vuly.Similar opinion? Write a review on ieatwords.com.au!
Find out how Vuly Lift 2 Large compares to other Trampolines
Know better, choose better.
Best trampoline on the market
Purchased a vuly 2 12 foot for my 4 yo daughter 4&1/2 years ago.
It has been in constant use with all her mates and even mum and dad have a regular bounce. Quality product, super safe. Withstands the elements well. Straight forward assembly.
We are just about to replace the safety net after 4 & 1/2 years and these replacement items are at 1/2 price to vuly customers for life.
Can't recommend vuly tramoline's enough. Great after market customer service.
Trent
Purchased in November 2021 at Vuly Play Online store.
1 comment
Vuly PlayVuly Play
Hey Trent,
Thanks for taking the time to provide feedback about your experience.... Read more
I am really glad to hear that the whole family and friends are loving the Vuly! Regards, Pat @ Vuly.Similar opinion? Write a review on ieatwords.com.au!
NikitaSouth East Queensland, QLD
- 2 reviews
- 1 like
Fantastic Trampoline! Worth every cent!
At the end of last year, the kids (8 & 3), were in need of a new trampoline. I only wanted the best, which was Vuly, but couldn’t afford a brand new one. After searching for second hand trampolines, I ended up winning a Vuly Lift 2 Large through their Facebook live competition.
After surprising the kids on Christmas Day with their new trampoline, and seeing the amazing quality, next time I need a new trampoline from Vuly, I’ll save my money for one!
The Large trampoline is big enough to fit both kids and myself and more if needed. We spent gr...Read more
eat quality time together bouncing and playing games. When I’m not bouncing with the kids, I know I can trust them to be safe on the trampoline, with it’s safety net and padding. After owning this trampoline, I would never cheap out on another one! That’s for sure!Purchased in November 2021.
1 comment
Vuly P.Vuly Play
Hello Nikita,
Thank you for taking the time to leave feedback with us!... Read more
So glad to hear you've had such a great experience and the children are enjoying their new trampoline. :) Don't hesitate to get in touch if we can be of any further assistance! Feel free to share any of your photos with us as well as we love to share our customer's photos on social media: https://www.vulyplay.com/en-AU/photo-submission Kind Regards, Denaya @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
MJOLECSydney, NSW
Kids love it
Took 2.5hrs set up and hubby said instructions were too detailed at times. The mat with shapes is great for making up games. 3yo can get on and off himself.
Purchased in April 2021 for $1,200.00.
1 comment
Vuly PlayVuly Play
Hello MJOLEC,
Thanks for taking the time to provide feedback from your recent experience with Vuly! ... Read more
Sorry to hear the installation process was a little longer than expected. I'll be sure to pass your feedback on. On another note, I'm sure the little one is going to love it. Happy Bouncing :) Cheers, Denaya @VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
JaySydney, NSW
Great product
Love our Vuly. It Is very stable, used mostly by our 2 teenagers. The sun cover stops the mat from becoming too hot. Would highly recommend to any trampoline buyers.
Purchased in November 2021.
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The reviewer stated that an incentive was offered for this review
The perfect gift
The trampoline was easy to erect and feels solid in construction - mummy has tested it! Can’t wait for the hours of laughs it will give our two girls (4,2). I’m sure it will feature in many childhood memories - the ultimate gift that keeps on giving. Thank you Vuly
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Amy TSpalding
- 2 reviews
- 1 like
- Lift 2 Large
- Verified purchase
We love our new trampoline!
My 3 year old son loves this trampoline. He has friends, cousins, parents and even grandparents on there with him, often a few at a time. It is super stable and the anchors have held it down through storms where others blew away. I love the zipless entry on the net & the images for jumping on. My husband says it was simple to put together. It was delivered it great time and service staff were very helpful. I would definitely buy this trampoline again.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Vuly Lift 2 Large compares to other Trampolines
Know better, choose better.
Summer Lovin
Kids love the new trampoline, always out the back jumping. It truly has been a great addition to our family x o
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ShazVictoria
- 4 reviews
Uncontactable by phone and BE AWARE of “FREE” delivery service!
The whole Vuly experience has been a nightmare!
Not only are Vuly uncontactable by phone - you leave a “voicemail” and good luck to anyone if you get a call back - they also use the WORST delivery service, and we are still missing 2 boxes which the delivery company have pretty much wiped their hands of (also uncontactable)
So here we have a trampoline that we cannot assemble, and our kids never got in time for Xmas.
$1400 later and no Xmas present for kids.
I just want my money back and will happily send back the half trampoline.
Can we PLEASE be refunded.
2 comments
Vuly P.Vuly Play
Hello Shaz,
Thank you for the taking the time to provide feedback from your recent experience with Vuly! ... Read more
We're sorry to hear you've experienced difficulties getting in touch with us and that you are still currently waiting for the remaining boxes to be delivered. Being a toy company, we do pride ourselves on customer feedback, so we would like to get this sorted out for you so we can restore your faith in Vuly. I've sent you a PM regarding this, so it would be greatly appreciated if you could please take the time to reply back with your details so we can get in contact with you. Once again, we do apologies greatly for the inconvenience this has caused. We look forward to hearing from you! :) Kind Regards, Denaya @VulyPlayThanks Denaya for your genetic message. It’s only been almost 2 months
After going through THE WORST customer service I have EVER encountered we FINALLY got a refund. Less $20.
All I can say if people... Read more
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ChantellePerth
- 3 reviews
- 5 likes
The kids are loving their trampoline.
This is a really safe and fun trampoline. The kids are really enjoying bouncing to exhaustion. It was easy enough to put together as long as you follow the instructions. (maybe have a woman on hand for this task
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seanieboy
- 2 reviews
- 2 likes
Our third Vuly trampoline and we love it
Our two children aged 10 and 12 play all the time on the Vuly 2 whether dancing, jumping, jiving to music; shooting hoops inside and outside of the trampoline; playing stories with the pictures on the mat; or our visiting children which is a lot, we love the Vuly 2. We usually limit young kids to 3 on a time with a roster system going. We have had Vuly before but sold them as we moved interstate and further north in Queensland. We highly recommend this product as it sturdy, safe and so much fun.
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FloTownsville
- Lift 2 Large
- Verified purchase
So glad we upgraded
We recently gave our old Vuly to friends as our girls have grown a bit over the last 6 years. We were very excited when our new Lift 2 arrived! It was super easy and quick to set up, and ever since the girls spend most afternoons ‘working out’. The shade was a nice extra and helps on those hot Queensland days. We would highly recommend this trampoline!
BTW Our old Vuly was still in top condition despite moving with us all across Australia (including a stint in Darwin)
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Vuly PlayVuly Play
Hello Mel,
Thank you for leaving your feedback!... Read more
We are so glad to hear that you and your kids are happy with your new trampoline and that we were able to help with the warranty on the broken part. Please feel free to contact our team on 1300 667 514 if you have any further questions or concerns regarding our products. Kind regards, Sophi @ VulyPlay