Reviewer Photos & Videos
Mum of 3 boysMelbourne
- 2 reviews
Awesome - 12 months on
My boys received a Vuly Thunder Christmas 2017 and 12 months on it looks as good as it did when we put it up. 3 boys and their friends jumping on a trampoline, wrestling, flipping, using the Vuly Deck and Vuly Basketball ring on a daily basis and it has stood the test of time. Worth every cent!
1 comment
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Tony MWestern District, VIC
- 2 reviews
- 3 likes
- Thunder Large
- Verified purchase
Dear Vuly: address how leaf-springs connect to the mat, or risk more people being hurt.
To kick things off, I’ll start by saying the finished product truly looks the biz, and seems to perform really well. My daughter loves it, and I feel we’ll get to enjoy loads of use out it.
But…
Vuly should address how Mum-and-Dad purchasers assemble the trampoline, and in particular how to safely attach the leaf-springs. In my case, there was absolutely no way I could attach the bulk of the leaf-springs by following Vuly’s assembly instructions. What’s more, after reading reviews on this site it’s obvious that some people are being inj...Read more
ured – and in some cases, seriously injured – as they assemble their Thunders. Based on my experience, I can concur with that: I copped two (albeit minor) injuries trying to connect the leaf-springs. So I can’t help but wonder - given the history of injuries that look to have been sustained by some folks’ while they were assembling their Thunder - what Vuly is doing to help address that. I posted an earlier revision of this review onto this site that was rejected, and was then asked to ‘Please describe only my experience with the Vuly Thunder’. So… here it is. We purchased our Thunder in late 2017. Our initial plans to assemble it in time for Christmas day 2017, for our daughter, got scuttled after she broke her leg a few days beforehand. So, we rolled the 2017 plans over to 2018, hauling in the (yet-to-be-assembled) Thunder as a ‘from the family, to the family’ Xmas 2018 gift. Perhaps that kinda’ cheap, I guess, but you do what you need to...
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Vuly P.Vuly Play
Hello Tony M,
Thank you for taking the time to provide feedback from your experience with Vuly! ... Read more
We do greatly apologise that this issue was ongoing and that the installation process took as long as it did. We do take all customer feedback on board and we will work towards improving our installation process. I've sent you a PM regarding this, so it would be greatly appreciated if you could please take the time to reply with your details so we can get in touch with you. We look forward to hearing from you! :) Kind Regards, Denaya @VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
LeeMelbourne
- Thunder Large
- Verified purchase
Great trampoline
ordered Trampoline mid year for Christmas present wanted to minimise any issues. Boxes arrived damaged with holes and the delivery driver not very helpful I did all the lifting. Sent photos to Vuly of all the damage boxes lady on the phone was nice wanted a record if anything was damaged in side. Lucky for my family it was all there and all Ok. Its was a tricky thing to put the mat on. But once all assembled very happy with the product very well made. Kids have been jumping ever since.
1 comment
Vuly P.Vuly Play
Hello Lee,
Thank you for the kind comment and feedback! ... Read more
We're sorry to hear the boxes arrived in such poor condition. When the items leave our warehouse, we ensure that all the boxes are in the best quality for when they arrive to you. That's awesome to hear the kids are loving their new trampoline :) Kind Regards, Denaya @VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
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Kylie
- 2 reviews
Awesome Trampoline
Our kids LOVE their Vuly trampoline. We went with the XL size which is massive and perfect for both single and multi-person use. It is super safe and very sturdy. We also love the sunshade and the spray mister for the very hot days. Highly recommend to anyone wanting to buy a trampoline for kids of all ages.
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Great addition to our home
The vuly thunder is A great trampoline
Service was great,delivery on time and it took my husband 3 hours to build on his own.
The kids live it and it’s safe and seems very well made
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- Thunder Medium
- Verified purchase
Christmas let down
I am writing to you in with enormous frustration, disappointment and regret that we purchased a Vuly thunder. It has without doubt been the most terrible customer experience I have ever had. I hate to alert you to this as I am typically a very positive person- but feel that you need to be aware of the experience we have had...
We ordered the thunder on the 6th November
We received it approx 10th November ( in terrible condition). My husband sent pics of the damaged boxes on the 19th november
We went to assemble it on Thursday 13th Decem...Read more
1 comment
Vuly P.Vuly Play
Hello Kim W,
Thank you for the taking the time to provide feedback from your recent experience with Vuly. ... Read more
We do greatly apologise that this issue was ongoing and that the installation process took as long as it did. We do take all customer feedback on board and we will work towards improving our installation process. We're sorry to hear the boxes arrived in such poor condition. When the items leave our warehouse, we ensure that all the boxes are in the best quality for when they arrive to you. I've sent you a PM regarding this, so it would be greatly appreciated if you could please take the time to reply back with your details so we can get in contact with you. Once again, we do apologies greatly for the inconvenience this has caused. We look forward to hearing from you! :) Kind Regards, Denaya @VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
Average all round
Ordered a medium thunder. Arrived with some sections missing the pre-drilled holes required to put it together. Luckily I had the tools to do this so I could put it together in time for my daughters birthday.
In addition to this I ordered a side skirt as there was no mention one actually come with the deal I purchased. On trying to return this for a refund I have had multiple emails back and forward and when trying to complete a 'return' via their website it goes to a 404 page not found error. Looks like they will try and slug me $25 restock...Read more
ing and postage to just return it. Also the mister doesn't work well in its recommended install position when coupled with a sun net. It sprays mist onto the sun netting which then pools and drips onto the mat causing a slipping hazard. Would probably work as intended without the sun net. Certainly not worth the money. given the price tag is in excess of 1K its average all round.Similar opinion? Write a review on ieatwords.com.au!
- Thunder Extra Large
- Verified purchase
childrens birthday present
We wanted to buy our twin girls a present that would keep them active purchased Thunder XL pro three weeks ago still waiting for all the boxes to arrive customer service is terrible getting no reel feedback just getting told box is lost in transit this has now been two weeks for the missing box they are claiming it under warranty I thought once you have received the whole product and assembled then you could put a claim in.
UNHAPPY CHILDREN
1 comment
Vuly P.Vuly Play
Hello Van,
Thank you for the taking the time to provide feedback from your recent experience with Vuly. ... Read more
We're sorry to hear your order took so long to arrive to you and that you were missing parts. We do value customer feedback and would like to have this rectified. I've sent you a PM regarding this, so it would be greatly appreciated if you could please take the time to reply back with your details so we can get in contact with you. Once again, we do apologies greatly for the inconvenience this has caused. We look forward to hearing from you! :) Kind Regards, Denaya @VulyPlay for you.Similar opinion? Write a review on ieatwords.com.au!
LouiseKununurra
You might find this interesting
I like my trampoline, thats all good. BUT interestingly when we were setting up we had quite a bit of trouble and started googling reviews finding only good ones everywhere and no help whatsoever with set-up ( all the videos make it look super-simple) for two adults it was hard work. A couple of weeks later I get an email from Vuly ' your chance to win the entire cost of your trampoline back after you review it and share the link with us' So. There might be something behind all the effusive reviews. Also be aware that the 'free shipping' is qu...Read more
ite frankly, not true. Then if you manage to negotiate anything with them and try to pay by bank transfer to avoid a hefty credit card charge, any offer that have made is negated. I bought it anyway, but really didn't come away from the purchase process feeling very good about the company. And obviously most of the 'jumping' images are photoshopped. Obvious, but annoying none the less.1 comment
Vuly P.Vuly Play
Hello Louise,
Thank you for the taking the time to provide feedback from your recent experience with Vuly. ... Read more
We do greatly apologise that this issue was ongoing and that the installation process took as long as it did. We do take all customer feedback on board and we will work towards improving our installation process. :) Kind Regards, Denaya @VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
Find out how Vuly Thunder compares to other Trampolines
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- Thunder Extra Large
- Verified purchase
Kids cant live with out it
the main user of the trampoline are my 4 children aging for 19 down to 8. all of them use the trampoline at once with plenty of round on the Extra large Vuly Thunder. it was very easy to install and really quick. great design. differently worth the money. i love the sun shade and basketball hoop.
1 comment
Vuly P.Vuly Play
Hello Meegan,
Thank you for the support and feedback! ... Read more
We're glad to hear the kids are loving the trampoline and accessories. :) Kind Regards, Denaya @VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
Brad TAU
GREAT QUALITY AND SAFE TRAMPOLINE
We are a family of 6 and have recently bought the Vuly Thunder medium size...we've all enjoyed using it, it is a very sturdy and well designed trampoline. My wife and I were able to assemble the trampoline fairly easily, and is is good to see some improvements on the old models in particular the detachable net. Well worth the money!
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Nic TGulmarrad
Kids (and husband) love it!
We recently purchased the Vuly Thunder in medium size for our 2 year old son. He absolutely loves it. We couldn’t have possibly got him a better gift. He asks to play on it every day!
The medium is plenty big enough for our son to play with his friends - we had 4 toddlers playing together and it gave hours of entertainment.
I love how confident I can feel knowing that he is safe inside the netting and the base is so stable I don’t have to worry about any tipping like I’ve seen with other brands.
I was also surprised with how much my husband has been enjoying using trampoline!
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laurengBusselton
Great Quality so glad we got a Vuly!
The quality is amazing and we are so happy with it, it will last for years to come and was well worth the money. Its a well made and sturdy product, the sun shade is great for the summer and provides protection for the kids. We are so happy with it.
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Awesome entertainment!
This trampoline is amazing. I was a bit hesitant about purchasing one as there were others that were cheaper. My husband convinced me to get one and I’m very glad we did. Other tramplonines would deteriorate faster as the material isn’t as good. Especially in the qld sun and storm seasons. It’s held up so far! The kids love it, it’s a great entertainer and the quality of the material still looks brand new after 6 ish months.
Would recommend this product to anyone
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Kids and big kids love it
My 3 year old loves it and my 6 month old giggles hysterically while bouncing around on it!! The kids just love it!! Being out in Mt Isa (remote QLD) the UV netting and the sun roof are a must with our 40 degree summer days and the equipment has survived the heat thus far! Not only do the young kids love the trampoline but us big kids (Mum and dad) secretly have just as much fun!!
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suzmelbourne
- 2 reviews
Hours of Fun
Have only had the trampoline for 4 weeks and the kids love it. On it every day already. Getting in and out without a zip make it easy for the 5 year old (less hassle for us!). However the actual ladder part is not as easy, the first step is quite high up from the ground.
We also got the basketball set and was a tad surprised the ball was quite small and didn’t actually bounce at all on the trampoline. Would be better if it did.
Also the skirt was a bit confusing, as the description said it was to cover the below so no random things like ball...Read more
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Best fun the kids have had in a long time
The kids are the main users, they are aged eight,twelve,eighteen.
The eight and twelve year olds use the vuly thunder playing basketball and gymnastics together.
This trampoline is the only one I have felt safe to let the kids play on unsupervised due to the way this trampoline is made. I would not recommend any other brands. This is the best.
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Mama JPerth
- Thunder Large
- Verified purchase
The perfect choice for us!
My kids 2 & nearly 6 LOVE this trampoline! It's big enough even I can get on and look up at the clouds together! I like how there are no mats to breakdown and no springs for them to injury themselves on and the netting is built in, no possibility of gaps forming for little ones to slip through.
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kateEsmithPoint Cook, Victoria
- 2 reviews
Worth every cent!
We bought the Vuly Thunder for our 6 year old and 4 year old to use, however their dad often jumps on with them too. We couldn’t be happier with it; it’s sturdy, fully enclosed, no need to worry about kids forgetting to do up zips and no issues with safety mats coming off springs. Definitely worth investing in this slightly more expensive model!
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KazNorth Coast
- Thunder Extra Large
- Verified purchase
Fun for the whole family
We have had the Thunder extra large size for just a few months. Although it was extremely difficult to assemble, my kids use it everyday. They use it by themselves or together. My 2 year old loves playing with the pictures and his big brother and sister make up lots of games to keep him entertained. My husband and I hop on with them occasionally. We got a free roof with our purchase and are so thankful. We live in a hot climate and it protects our kids from the sun. We paid extra for the wheels. They are good value, making it easy to manoeuvre and other friends borrow them to move their trampolines. We give the Vuly 5 stars.
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Questions & Answers
Brodie Treloarasked
How do I remove a broken leaf spring
No answers
Lee H.asked
Anyone having problems with springs deforming and snapping?
5 answers
no deforming but 3 springs snapped so far. Waiting for vuly to get back to me re solution.......cannont keep happening
I’ve gone through 12 springs snapping so far. I have 4 more that are bent out of shape.
I’m at the point where I’m just going to junk it and buy another brand.
i have gone through 14 springs over 5 mths, its a defective design as the weight is not transfered over entire spring but flexs on where spring bends over the circle frame. Always breaks on that spot.
Tony Masked
Hi Vuly. 'Meg', in May 2018 wrote of an incident involving her Vuly which was blown 150m into a neighbours property, apparently hitting and injuring a horse. She asked for options for tying the trampoline down, but your official response did not provide anything workable. My question is like Meg's: given the propensity for any trampoline to get airborne in strong wind, can you advise of recommendations for tying/securing the Thunder to the ground? I have a Vuly Thunder (L). I'm tipping the most obvious means for securing it is c/- the lower arm of the Joiner Poles. But, this leaves the Net Poles insecure in a strong wind. I concede the chance of them coming loose is minimal but, still, presume there's an official way for ensuring them. So, as the manufacturer of this product, what advice can you offer?
No answers
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Vuly P.Vuly Play
Hello,
Thank you for the kind feedback and support! ... Read more
We're so glad to hear both you and the kids are loving their trampoline :) :) Kind Regards, Denaya @VulyPlay