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Reviews

(274)
(35)
(8)
(11)
(28)
  • Build Quality
    4.3 (29)
  • Value for Money
    4.0 (28)
  • Safety
    4.3 (28)
  • Ease of Assembly
    3.9 (22)
  • Main User(s)
    • Child (Under 5) (18)
    • Child (5 - 11) (16)
    • Adult (10)
    • Child (12 - 18) (3)

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Marnie

MarnieFar North Queensland, QLD

Exceptional Product & Exceptional Service

published

Our 3 kids absolutely love the Thunder and we find it to be safer and more user friendly than a regular trampoline. Taylah was fantastic to deal with and professional.

Purchased in July 2021 at Vuly Play for $1,799.00.

Build Quality
Safety
Value for Money
Ease of Assembly
Main User(s)Child (5 - 11)
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1 comment
Vuly Play
Vuly P.Vuly Play

Expensive but good quality

published

Despite my personal reservations regarding safety concerns with trampolines and potential for injury, I discovered Vuly. It meets AS standards, and my 6 year old loves it.
It was a bit of a challenge to assemble particularly connecting the last few springs but having some understanding of the design I was able to assemble in 2 hours by myself.
I like the design and have confidence that my child is safe while enjoying playing on the trampoline.
Not sure what benefit the skirt provides except giving the dog something to destroy!

Purchased in April 2021.



Build Quality
Safety
Value for Money
Ease of Assembly
Main User(s)Child (5 - 11)
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1 comment
Vuly Play
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The reviewer stated that an incentive was offered for this review

Simon

SimonGreater Melbourne (Metropolitan), VIC

  • 7 reviews

Good trampoline, but leaf springs are now popping out

published

Used by our 2 boys (both less than 10 years old). Has been a really great and safe trampoline for close to 3 years until the leaf springs began popping out due to the fraying of the connection point between the spring and the base of the mat.
I'm not sure what to do now.. Can replacement mats be sourced for the Thunder 1.0 M? For such an expensive trampoline I was hoping it would last at least 5 years.

Purchased in May 2021 at Harvey Norman Big Buys for $1,000.00.

Build Quality
Safety
Value for Money
Ease of Assembly
Main User(s)Child (5 - 11)
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3 comments
Vuly Play
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Simon
Simon

Thank you Vuly for your support. The trampoline was a gift from my mum to her 2 grandchildren. When they couldn't jump on it anymore she was quite distressed. She will be so happy now!

Jacinta

JacintaAustralian Capital Territory

Poor quality relative to cost. Significant deterioration before 4 years old

published

Our Thunder 1.0 trampoline medium size fell apart (one spring came out and the netting separated from the mat) after less than 4 years. Used by small children, aged 2 to 7. It's now not safe. VULY warranty only 12mths which is not sufficient for such an expensive outlay. Slow customer service only to fobbed off to spare parts. Not good enough for a so-called "high-end" trampoline.

Purchased in June 2021 at Harvey Norman for $1,227.00.

Build Quality
Safety
Value for Money
1 comment
Vuly Play
Vuly P.Vuly Play

Very good trampoline

published

Finally caved in and got the Thunder Large for my kids since they asked for one for months. The box was partly crushed on the side, but the parts themselves weren't damaged at all (for what I've seen). Assembly was a bit of a pain (length wise), but luckily got it put together in a couple of hours. The trampoline itself is very sturdy and of good quality. The nets are strong and don't appear to be of cheap material which is the most important part to me. Don't want to have my boys fly away on the grass. Bottom line is that they love it and they're safe when they jump around, despite some of the problems I've had to go through.

Purchased in October 2021.

Build Quality

Michelle

MichelleSydney, NSW

  • 2 reviews
  • 2 likes

entertainment plus!

published

Bought as a Christmas present for 2.5 year old, and he loves it! Took a bit to get use to getting on and off it but he has no mastered it! Money well spent. A must is getting the shade cover!

Purchased in October 2021.

Main User(s)Child (Under 5)

Quality and Warranty

published

Purchased a year ago and have had issues with mat being loose and not bouncing well. Had to replace springs once after 3 months of owning, then issue started again a few months later. After several emails to warranty, I was only given option to replace springs again which will cost us for postage. Now the trampoline is out of warranty and still not fixed.

Purchased in February 2021 at Vuly Play for $999.00.

Build Quality
Safety
Value for Money
Ease of Assembly
Main User(s)Child (5 - 11)
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1 comment
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Hally

HallyCentral Queensland, QLD

The kids love it! I love it!

published

We decided the Thunder would be a great Christmas present for our two active boys last year. It has absolutely been one of the best purchases we have ever made! Assembly was easy, Hubby put it together by himself Christmas Eve without any troubles and the kids haven’t stopped playing on it since! The safety features of this trampoline are unbeatable, and the shade cover means they are out there all hours of the day bouncing, doing ‘cool tricks’ and wearing themselves out. Our kids are still young but the quality is fantastic and I already know they will get years and year of fun out of it. So happy with our Vuly!

Purchased in October 2021 for $1,454.43.

Build Quality
Safety
Value for Money
Ease of Assembly
Main User(s)Child (Under 5)
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The reviewer stated that an incentive was offered for this review

Jacqui

JacquiGreater Melbourne (Outer), VIC

  • 22 reviews

The best trampoline on the market

published

Purchased in October 2021 at Vuly Play Online store for $1,100.00.

Build Quality
Safety
Value for Money
Ease of Assembly
Main User(s)Adult and Child (Under 5)
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The reviewer stated that an incentive was offered for this review

ALISON

ALISONSydney, NSW

  • 2 reviews
  • 1 like

Love this trampoline!!!!

published

I bought this for my 5 and 6 year old children.

The quality of the trampoline is excellent and the safety net and skirts ensure my kids are safe and can not get hurt, which I love. I also bought this trampoline due to the sunshade. My kids are extremely fair and unfortunately burn very easily so I limit their time outside. Unlike previous trampolines we've had, they are able to play on this trampoline for hours on end without getting burnt, or me needing to constantly reapply sunscreen and worry about how long they've been outside. We have the new design sunshade and we've had absolutely no issues with it and wouldnt be without it.

Overall my kids LOVE this trampoline and we are thrilled with it. I highly recommend it!

Purchased in November 2021 at Vuly Play Online store.

Build Quality
Safety
Value for Money
Ease of Assembly
Main User(s)Adult, Child (5 - 11) and Child (Under 5)
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Ange

AngeCentral Queensland, QLD

  • 2 reviews
  • 1 like

Awesome Tramp, the whole family LOVES it!

published

Ordered Tramp for a Christmas present in Oct and was delivered within a couple of weeks.
Our daughter absolutely loves her new tramp and is outside on it daily. It is the first thing she shows visitors she has. Its the most stable and well built trampoline we have ever purchased.

Purchased in October 2021 for $1,600.00.

Build Quality
Safety
Value for Money
Ease of Assembly
Main User(s)Adult, Child (5 - 11), Child (12 - 18) and Child (Under 5)
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Thankyou Vuly x

published

Amazing tramp. Well worth every cent. Great quality. Would definitely recommend to family and friends. Endless fun for my children. Great service. Instructions are easy to read and available online to see.

Purchased in September 2021 for $1,100.00.

Build Quality
Safety
Value for Money
Ease of Assembly
Main User(s)Child (Under 5)
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The reviewer stated that an incentive was offered for this review


manz

manzNSW, 2209

Amazing service and quick delivery.

published

We purchased this trampoline on Friday and it was delivered on Monday! On checkout I had forgotten to put the order number in the details so rang the office and they were extremely helpful. We had bought the installation and rang the installer to let him know it had arrived and he arrived within 2hrs and was done in 1hr! My twin 2 year olds are loving this trampoline and I can highly recommend this trampoline and the staff at Vuly.


limowreck11

limowreck11Palmerston, ACT

Decent Trampoline, terrible experience.

published
1 comment
Vuly Play
Vuly P.Vuly Play
SavvyConsumer

SavvyConsumerMetropolitan Adelaide, SA

Terrible Customer Service - deceptive and more

published
3 comments
SavvyConsumer
SavvyConsumer

Thanks to those who marked this as helpful.

Not surprisingly Vuly representatives have made no contact nor have showed their faces on this post. Draw your own conclusions people...

Vuly Play
Vuly P.Vuly Play
SavvyConsumer
SavvyConsumer
Mum of 3 boys

Mum of 3 boysMelbourne

  • 2 reviews

Awesome - 12 months on

published

My boys received a Vuly Thunder Christmas 2017 and 12 months on it looks as good as it did when we put it up. 3 boys and their friends jumping on a trampoline, wrestling, flipping, using the Vuly Deck and Vuly Basketball ring on a daily basis and it has stood the test of time. Worth every cent!

1 comment
Vuly Play
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Tony M

Tony MWestern District, VIC

  • 2 reviews
  • 3 likes

Dear Vuly: address how leaf-springs connect to the mat, or risk more people being hurt.

published
1 comment
Vuly Play
Vuly P.Vuly Play

Lee

LeeMelbourne

Great trampoline

published

ordered Trampoline mid year for Christmas present wanted to minimise any issues. Boxes arrived damaged with holes and the delivery driver not very helpful I did all the lifting. Sent photos to Vuly of all the damage boxes lady on the phone was nice wanted a record if anything was damaged in side. Lucky for my family it was all there and all Ok. Its was a tricky thing to put the mat on. But once all assembled very happy with the product very well made. Kids have been jumping ever since.

1 comment
Vuly Play
Vuly P.Vuly Play

Kylie

Kylie

  • 2 reviews

Awesome Trampoline

published

Our kids LOVE their Vuly trampoline. We went with the XL size which is massive and perfect for both single and multi-person use. It is super safe and very sturdy. We also love the sunshade and the spray mister for the very hot days. Highly recommend to anyone wanting to buy a trampoline for kids of all ages.


Great addition to our home

published

The vuly thunder is A great trampoline

Service was great,delivery on time and it took my husband 3 hours to build on his own.

The kids live it and it’s safe and seems very well made


Page 2 of 18

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Questions & Answers

Brodie Treloar

Brodie Treloarasked

How do I remove a broken leaf spring

No answers

Lee H.

Lee H.asked

Anyone having problems with springs deforming and snapping?

5 answers
gloria m.
gloria m.

no deforming but 3 springs snapped so far. Waiting for vuly to get back to me re solution.......cannont keep happening

Lee H.
Lee H.

I’ve gone through 12 springs snapping so far. I have 4 more that are bent out of shape.
I’m at the point where I’m just going to junk it and buy another brand.

card
card

i have gone through 14 springs over 5 mths, its a defective design as the weight is not transfered over entire spring but flexs on where spring bends over the circle frame. Always breaks on that spot.


Tony M

Tony Masked

Hi Vuly. 'Meg', in May 2018 wrote of an incident involving her Vuly which was blown 150m into a neighbours property, apparently hitting and injuring a horse. She asked for options for tying the trampoline down, but your official response did not provide anything workable. My question is like Meg's: given the propensity for any trampoline to get airborne in strong wind, can you advise of recommendations for tying/securing the Thunder to the ground? I have a Vuly Thunder (L). I'm tipping the most obvious means for securing it is c/- the lower arm of the Joiner Poles. But, this leaves the Net Poles insecure in a strong wind. I concede the chance of them coming loose is minimal but, still, presume there's an official way for ensuring them. So, as the manufacturer of this product, what advice can you offer?

No answers

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