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Reviews

(11)
(2)
(2)
(0)
(1)
  • Build Quality
    3.3 (4)
  • Value for Money
    3.3 (4)
  • Safety
    3.5 (4)
  • Ease of Assembly
    3.8 (4)
  • Main User(s)
    • Child (Under 5) (4)
    • Child (5 - 11) (2)


mcultimate

mcultimateSouth East Queensland, QLD

  • 2 reviews

Spring and mall anchor design is an ongoing problem

published

Due to the way the springs anchor to the trampoline matt the triangle shaped holding anchor that is attached by material to the trampoline matt is able to rotate to the long axis stressing the spring causing it to fail. My heaviest child is 40kg. There may at times be a 4 year old that co jumps but 80% of the time single jumper. Each spring that fails stresses the nearest springs leaving gaps in the matt and the chance of falling through. I have replaced 10 springs and a matt 3 months ago and have already had another 12 fail.

Purchased in November 2021 at Vuly Play Online store for $650.00.

Build Quality
Safety
Value for Money
Ease of Assembly
Main User(s)Child (5 - 11) and Child (Under 5)
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Peter H.

Peter H.Greater Melbourne (Outer), VIC

  • Verified purchase

Great trampoline with just a few issues

published

Purchased in December 2021 for $674.00.

Build Quality
Safety
Value for Money
Ease of Assembly
Main User(s)Child (Under 5)
See all answers
2 comments
Vuly Play
Vuly PlayVuly Play
Peter H.
Peter H.

No worries. The trampoline has been fantastic.

The reviewer stated that an incentive was offered for this review

Sarah

SarahMetropolitan Adelaide, SA

Customer service

published

Excellent customer service from Jeff at Vuly, thank you for looking after us and we are very excited to get our trampoline this week for our twins birthday next month.

Purchased in November 2021.

Main User(s)Child (Under 5)
1 comment
Vuly Play
Vuly PlayVuly Play
JandJ

JandJCanberra 2600, ACT

  • Verified purchase

Fantastic service!

published

Fantastic service
Very reasonable pricing with special promotion
My kids who are 4 and 2 years old absolutely love it
I will be looking to purchase more Vuly products in the future!
It is amazingly safe compared to the trampoline I had as a child

Purchased in September 2021 for $599.00.

Build Quality
Safety
Value for Money
Ease of Assembly
Main User(s)Child (Under 5)
See all answers
1 comment
Vuly Play
Vuly PlayVuly Play

The reviewer stated that an incentive was offered for this review


Kate M

Kate MDarling Downs, QLD

Bad Quality and Terrible Customer Service

published

My 2 primary school girls got this for Xmas 2018 and the d shackles turn around and make the springs so loose they just fall off. Safety padding has ripped and the shade cover Sags down the middle. Have contacted Jordan at Vuly via email numerous times regarding the spring issues and I got told that it’s normal?! Really?! For $609 my springs are supposed to fall off?! And what about the other issues? Wish I had of just bought a cheaper one because it would probably be better quality!

Purchased in December 2021 for $600.00.

Build Quality
Safety
Value for Money
Ease of Assembly
Main User(s)Child (5 - 11)
See all answers
1 comment
Vuly Play
Vuly P.Vuly Play

Renay

RenayWoongarrah

Brilliant! Great Trampoline & Service

published

I purchased a Vuly Ultra Small Trampoline for my 7 year old son and 3 year old daughter and am absolutely thrilled with the product! The quality was exceptional and with a weight rating of up to 150 kgs, even I have enjoyed jumping on there too! It feels very safe, secure and stable. I was really impressed with how easy it was to put together and the shade cover works really well at keeping the mat at a comfortable temp. Highly recommend.


Jeni G

Jeni GSouth East Queensland, QLD

  • 6 reviews
  • 2 likes

Good trampoline but Returns for accessories is a pain

published

Ali

AliAustralind

  • Verified purchase

Kids LOVE IT!

published

The Ultra was a Christmas present for our 3 and 4 year old. We purchased it after a lot of research into safety and the dimensions as we can’t have anything too close to our pool fence and had a specific spot the trampoline could go. I’m really impressed with the zipless entry, the stability and I love the shade roof. Both kids jump nicely and comfortably together, but we limit it to two kids at a time and if older cousins come over, one big kid at a time.

Is ok but could been better

published

Is was very first time I brought this and looking forward to put up for the kids. But the material wasn't as good I though black mat inside had line going through it and the outside safely mate very cheap material already rip putting together. The sewing look like a very rush job.

1 comment
Vuly Play
Vuly P.Vuly Play
Jai

JaiSydney

  • 3 reviews
  • 4 likes

Hours of fun!

published

We bought this trampoline for our one year old and can’t get her off it. It provides hours of safe fun and we love that it’s able to add a sub safe shade cover as it gets hotter! I’ve recommended Vuly to all my friends and family. Thank you Vuly!


Great Value for money

published

We bought this trampoline for our daughter for her 3rd birthday! Safety is very important to us but so is the price, and this trampoline ticked both boxes! Easy to put together too! Customer service has been fantastic also, delivered as expected. Vuly came highly recommended to us and we couldn’t be more happy with our purchase.


Tess B

Tess BTugun

  • Verified purchase

Just what we needed!

published

Fast delivery. Easy to put together with a little teamwork between hubby and I. Great size for our backyard. Most important part is our two young kids love it and we are happy knowing that they are safe within the trampoline. Either myself or hubby can get on with our 2 little ones and the trampoline feels secure. It’s used everyday in our house and we know there will be many years of jumping memories made.


Erin

ErinMelbourne

  • 2 reviews
  • Verified purchase

Total Satisfaction!

published

L Rose

L RoseTamworth

  • Verified purchase

Best idea my husband ever had.

published

We bought this for our 5 year-old. I but it together in half hour. Instruction were easy to read. We had 4 kids under 7 on it at once. I have jumped with my daughter at the same time. The net is super safe strong. I can also move it around the yard without help. The net is easy to but down during a wind storm. Would recommend to anyone. Love love love.

Jazz

Jazz

  • 2 reviews

My 4yr old absolutely loves it.

published

With it’s fantastic design I feel my 4 year old son is as safe as he can possibly be on any trampoline. As he broke his arm a few yrs ago from falling through a net, I was very sceptical about getting another trampoline. Can’t fault there great secure netting and inclosed entry point. I would strongly recommend Volley.

Kobe

KobeAdelaide

Perfect for kids

published

5 years old the main user and maximum 4 at the same time and it is very stable and safe for children to play. It is relatively easier to install. The customer service is quick and excellent and I highly recommend the service to other friends and family members. Good job.


See all Vuly Ultra reviews

Questions & Answers

danyal

danyalasked

Tramp is great. Shade cover though sags and is not a snug fit. It droops between poles and sags on one end. Is it supposed to be a tighter fit?

No answers

Ollie's mum

Ollie's mumasked

Generally how long does it take to assemble?

1 answer
Kirsty
Kirsty

We have the ultra medium. It took 3 people a couple of hours to assemble


Jans

Jansasked

What age kids would it go up to? Is it big enough to do flips?

1 answer
Vuly Play
Vuly P.Vuly Play

Hi Jans,

Thank you for your question!

There is no maximum age limit, just a maximum weight rating which can hold up to 150kg!

It is possible to do flips on the small, however, it would be quite difficult and you would probably want to look into getting a medium sized trampoline if the kids will be wanting to do flips etc.

Please feel free to contact our friendly service team on 1300 667 514, if you have any further queries.


Get an answer from our members and Vuly Play representatives

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