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Westinghouse WBE4514SA (Stainless Steel) Questions & Answers
12 questions from our users
Alison Casked
We had our new Westinghouse dark SS WBE4504BB bottom mount delivered new today. We plugged it in and can not get it to cool below 15deg C in either fridge or freezer. It is alarming hot every 50 mins so we have had to turn it off. It is summer and Christmas Eve and we have no fridge. Can you help us? Alison
1 answer
Sounds like it has dumped the refrigerant or the compressor is stuffed. Suggest you go back to an esky and ice or borrow a portable fridge/freezer until after the christmas holidays. Murphy wins again, things always fail on a holiday long weekend when everything is closed. Get the dealer to replace the whole thing under warranty or swap it for a Samsung or LG.
Colin B.asked
We have a Westinghouse fridge that is not cold. The freezer seems fine.How do you get it fixed? We got it from the Good Guys. Its not that old.
No answers
Donna T.asked
My fridge has stopped staying cold the freezer is still working only brought it last june model wbe 4514sa
ca you help maybe a good reliable repair man in the knox area vic
1 answer
ELECTROLUX ..Westinghouse
Hi Donna
Denise from Electrolux here.
We are sorry to hear you are experiencing problems with your Fridge
If you wish to discuss this further please feel free to contact me at [email protected] attention Denise Ticket 1074132
Thanks Denise
Rosemarieasked
Why is my vegetables freezing in the vegetable compartment and where is the temperature control button. Currently when I open my fridge the temperature is 0, 3 and 7 and there is no dial to turn it down. Can you please help me.
No answers
Susanaasked
Why is the fridge suddenly stop being cold, and the freezer still ok, the fridge is only a few months old, is any way to graduate the cold?thanks.
1 answer
I don't remember saying there was a problem with the coldness of the fridge or freezer, the problem was that it was near impossible to open the door as it seem to suck itself closed and I could see us pulling the door handle off. The fridge was also very noisey when running.
Shruthiasked
I got my Westinghouse WBE4514SA-R delivered today from The Good Guys Auburn branch - and I find the sides and the top of my refrigerator hotter than normal. Just wondering if it’s safe as I have never seen or felt any fridge getting that hot?
1 answer
Yes, ours was like that and I think it is how they work. Can you open the fridge door easily and ours got very noisey after two weeks
Sueasked
Can you advised what the high pitch whistling noise is coming from my refrigerator when the motor is running?
1 answer
Hi Sue, sorry but I don’t know what that is. If it stops making the noise when you open the door it will be the fan inside the fridge as this cuts in and out with the the door switch. Regards Ben
Mikegeorgeasked
Fridge is 6 months old. Packed groceries away today came home from school pick up to fridge beeping.. both fridge and freezer door shut panel inside door has flashing lights seems freezer temp is too high, still flashing (but not beeping) 3 hours later. Is it broken? No compressor or motor noise like usual doesnt seem like its working to try cool down at all. Have warranty and concierge through good guys
No answers
Lozzaasked
I have recently bought this Westinghouse fridge and was wondering about the door closure, it will not shut the last 20cms unless I close it manually. (by giving it a good push) this is a little annoying as I am not used to doing this.
Does this model have self closing hinges? WBE4514SA-R. Maybe I need to adjust instalment??
1 answer
I think they designed it do this as you probably noticed that we you lock the door it creates a vacuum, so if you want to open the door you need to wait about 5 seconds. The little push thing helps when you almost accidentally go to nudge the door closed while holding a handful of stuff you want to put in the fridge without doing the 5 second wait.
I though it was a clever design.
Rajuasked
Bought new fridge modelWBE4514SA. Makes cricking nose for few seconds when closing door top or bottom.Wonder this is normal?
2 answers
ELECTROLUX ..Westinghouse
Hi Raju,
Kathy from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the fridge.
If you wish to discuss this further please feel free to contact me at [email protected] attention Kathy
Thanks
Kathy
We haven't experienced what you have described Raju. It sounds like Kathy and the team at Westinghouse won't to sort that out for you.
Philip
Domasked
Brand new fridge just delivered and the lights don't work and also sensor panel doesn't either but fridge seems to be working fine as its cooling as normal. Is there some trick that I need to do when installing a new fridge ?
2 answers
Not that I recall. Sounds like an electric issue
More importantly a warranty issue if a new fridge.
Madeleineasked
We have a new fridge trying to install it but have now back covering the bottom of the motor on the rear. Should there be one?????
2 answers
Yes the entire back of fridge is covered except for the bottom 20cm or so. Compressor needs to breathe I guess.
Since this fridge is a Jedi model that is the force, it's an energy field created by all your refrigerator. It surrounds and penetrates your food; it binds the freshness together
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