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KimWestern District, VIC
Lost cooling.
Fridge repaired due to leaky compressor under warranty. Now freezing up on the wall in the back yet not maintaining temps below 8C despite max cooling. 7 years old. Disappointed.
Purchased in January 2021 at Harvey Norman.
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min40fcPerth, WA
- 56 reviews
Good second fridge(only)
Well I knew this one would keep things simple. Compared to my frost free model, much more straight forward.
Ok so this is a no frills model which uses a static cooling evaporator concealed behind the back panel. No exposed piping like the models of old, which means nothing to impact on. The hydrocarbon refrigerant R600A, as with other types more efficient for the input power. Simple thermostat which allows for off cycle defrost when the cabinet temperature is achieved. So this is cyclic defrost where it allows the ice formed on the panel...Read more
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upset customerBrisbane
- 2 reviews
- WRM2400WD (White)
- Verified purchase
Faulty Unit - Still waiting for a response from Electrolux
We purchased this model fridge in September last year and from the moment we switched it on it was pooling droplets of water inside at the back of the fridge. At first, I thought it was a case of finding the right setting on the dial but when we turned it down to as low as possible, this continued to happen. After reading some of these reviews I decided to email Electrolux directly and did not receive a response. Five days later I re-sent the email, still with no response. Electrolux, so far, you have demonstrated negative customer service. I would like the item we have paid for working correctly. Electrolux please contact me, this model fridge we have purchased is faulty and we require by law that it is working correctly.
2 comments
Yes I can however, I don't understand why it's taken me to write a review on Product Review for action to be taken. Its brand new. Why would it need a service. Ok I'll play that game.
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Find out how Westinghouse WRM2400WD (240L, White) compares to other Upright Fridges / Refrigerators
Know better, choose better.
geej
- 7 reviews
- 8 likes
Nice unit at a good price
Our old 'second' fridge died and we started searching for a replacement. There were 3 criteria - not too big, not heavy on power usage and not too expensive. This model fitted the criteria, especially size in that it had to fit into an alcove.
We've now had it for around 4 months and are very happy with it. Shelves are strong and layout is flexible. You can set up the shelves to cater for standing wine bottles upright, storing beer 6 packs upright or on their side, or any other storage need you may have. Door storage also flexible - you can set them in quite a number of configurations to cater for tall and short items.
It runs very quietly - sometimes you wonder if it's running at all.
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cdbc385Melbourne
- 2 reviews
Very pleased, lots of room
Great space, plenty of shelf options, quiet operation. Shelving configurable depending on needs. Have had two other brand fridges this size, this one is better in terms of shelf and door storage options. Took a couple of days to work out best temperature setting but am more than happy with how well items are now chilled.
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NikSydney, NSW
- 5 reviews
Useful as a storage cupboard. Too warm to be a fridge
Admittedly purchased for its external dimensions rather than its star rating approximately 36 to 40 months ago it is another tragic reminder that consumerism is driven by manufacturers such as Electrolux are producing products that are designed to fail as soon after warranty expiration as they can legally can.
I am left speechless after reading I'm not alone.
5 comments
ELECTROLUX ..Westinghouse
Hi Nik,
Rumana from Electrolux here.
We are sorry to hear you are experiencing problems with your fridge. ... Read more
Westinghouse
"Westinghouse Official
Hi Nik,
... Read more
Dear Nik,
Thank you for your email. ... Read more
We have sent your enquiry to the relevant department. They have advised if a service technician has carried out an oven temperature test on the stove? If not it may be a good idea to confirm if the oven temp is in fact out of calibration. Regarding the fridge going on the information provided it appears the fridge has system issue most likely a gas leak. The only way to confirm is for a technician to inspect the fridge. Kind Regards, Rumana Customercare 1300363640Similar opinion? Write a review on ieatwords.com.au!
MetalGodzHunter Region, NSW
- 48 reviews
- WRM2400WD (White)
- Verified purchase
Good fridge for the price
A good basic fridge, that we needed to purchase to replace an Fridge/Freezer that had died, (but the Freezer was still working). I found second hand ones to be not much cheaper, and the Stirling one from Aldi, was not available at the time. Plenty of room for a small fridge, quiet, and the shelves seem fairly rugged. Great for a small family, however we have since purchased a deep chest freezer.
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EdwinRoyal Park
Absolute shocking fridge
Terrible fridge. Only had it for about 3-4 years, already called out a repairman during the warranty period and now probably a couple of years later there's another problem. Over the last few months, there was water leaking at the bottom and now there's a mysterious freeze developing. The coils are not dusty and nothing is blocking the fan. Then again, it could be related to the equally weird crack that slowly developed at the inside back panel for the last year or so.
And no, I won't be calling a tech so that I can be flogged for more money because of a substandard Westinghouse product.
1 comment
An update: well, we had a technician come out last week. Thinking nothing more of it, only perhaps to be told it'll cost x amount of dollars to get fixed, an Electrolux rep called me yesterday to tell... Read more
me they're delivering a brand new fridge as replacement- at no expense to me. True to their word, they came a couple of hours ago to put the new fridge in and take away the old one.Similar opinion? Write a review on ieatwords.com.au!
Was about to buy....
I was about to buy the WRM2400WD, as I have other (older) Westinghouse fridge freezers.
This was to be a second fridge, after giving away the Westinghouse bar fridge (19 yrs old).
I won't now, after reading the comments on this board.
What a pity, one of our Westinghouse's lasted 17 yrs too.
Our freezer is still going after 22 yrs.
Phew!
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Find out how Westinghouse WRM2400WD (240L, White) compares to other Upright Fridges / Refrigerators
Know better, choose better.
EenyTownsville
What? about 4.5 years and cracked already?
The entire back wall, 20-30cms above the crisper has a crack from side to side. What's the go? Bet we don't get any satisfaction. As i read reviews, it seems this is another time-based obsolescence. Not happy Westinghouse. You're lucky to be given 1 star. Do you do negative stars?
2 comments
ELECTROLUX ..Westinghouse
Hi Eeny.
Ben from Electrolux here.... Read more
We are sorry to hear you are experiencing problems with your Electrolux appliance. If you wish to discuss this further please feel free to contact Ben at [email protected] ThanksI dumped it and purchased something else. Thanks.
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GrahamBrisbane
- 5 reviews
Buy this fridge at your own peril - read the bad reviews - wish I had before I parted with my money!
I purchased this Fridge wrm 2400 six years ago. The fridge does not maintain a good temperature in any compartments.
It used to freeze everything, then when I tried to adjust it it stopped cooling altogether.
I have persevered with this fridge for some years; now the motor and fan run but the fridge wont cool at all.
2012
5 comments
ELECTROLUX ..Westinghouse
Hi Graham,
Nicole from Electrolux here.
We are sorry to hear you are experiencing problems with your Electrolux appliance. If you wish to discuss this further please feel free to contact Nicole at [email protected]... Read more
Had a call from Ben at Electrolux Customer Care, He offered to send a fridge tech around, $144 call out fee plus $60 labor. I pay for it of course ;not Electrolux!! My choice of Tech was $88 call out... Read more
and $40 labor. Bad enough Electrolux clipped me once for a garbage product but they are still on the make !!!! Electrolux was offering nothing but a load of hot air in apologies,time they put their money where their mouth is!!: Better to cut my losses and put the money into a new fridge.Letter sent to Nicole at Electrolux Customer Care.
Hi Nicole,
Thank you for your offer to discuss problems with Westinghouse fridge.
... Read more
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Piece of junk- 3. 1/2 years old
Similar to other reviews, this fridge does not respond to thermostat changes.
Can't get colder than 7 degrees and rear panel is iced up around the small centre fan.
Based on other reviews, I am hesitant to get a repair man to look at it and be told that it's not repairable and pay his call out fee on top of it all.
Westinghouse or Electrolux as it appears now should be accountable and stand by their products, it is pathetic that they only offer a two year warranty on fridges, older fridges go for 40 years. not happy Electrolux !
1 comment
ELECTROLUX ..Westinghouse
Hi Ronnie
Kathy from Electrolux here.... Read more
We are sorry to hear you are experiencing problems with your Electrolux appliance. If you wish to discuss this further please feel free to contact Kathy at [email protected] ThanksSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sorry, there are no questions about Westinghouse WRM2400WD (240L, White) but you can read 4 questions about Westinghouse WRM2400 (240L, Upright).
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ELECTROLUX ..Westinghouse
Hi upset customer,
Could you please email us at [email protected] and in subject line place: “Service Required | WRM2400WD Pooling Water | Reference: Upset Customer." Please include your full name and number and once received, we'll give you a call.Zaida from Electrolux here.
Sorry to hear of the troubles you've experienced in getting your WRM2400WD fridge serviced. Would love the opportunity to arrange this further with you.... Read more