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Reviews

1.5

38 reviews
5
(1)
4
(3)
3
(2)
2
(3)
1
(29)
  • Build Quality
    5.0 (1)
  • Value for Money
    2.0 (2)
  • Ease of Use
    3.0 (2)
  • Cleaning & Maintenance
    4.0 (1)
  • Noise Level
    4.0 (2)
  • Internal Layout
    4.0 (1)
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Piece of junk- 3. 1/2 years old

published

Similar to other reviews, this fridge does not respond to thermostat changes.
Can't get colder than 7 degrees and rear panel is iced up around the small centre fan.
Based on other reviews, I am hesitant to get a repair man to look at it and be told that it's not repairable and pay his call out fee on top of it all.
Westinghouse or Electrolux as it appears now should be accountable and stand by their products, it is pathetic that they only offer a two year warranty on fridges, older fridges go for 40 years. not happy Electrolux !



1 comment
Westinghouse
ELECTROLUX ..Westinghouse
JAYB

JAYBperth

Dud Fridge

published

Bought this fridge in May 2012 and its now dead. Fridge mechanic said it had a pinhole leak and it wasn't worthwhile fixing. Cant believe that a fridge in this day and age lets me down so soon. Called the service center in Sydney and they said because i didn't get their fridge mechanic to look at it they were not prepared to assist. Dud service all round, Will never Buy a Westinghouse appliance for the rest of my life!



1 comment
Westinghouse
ELECTROLUX ..Westinghouse
Mary Ann

Mary Ann

  • 2 reviews

Terrible

published

I purchased this refrigerator in October 2011. In December 2015 it began freezing up.
1. No it does not maintain a good temperature in any compartments.
2. It was louder than it should have been while it was freezing everything, then it quietened and stopped cooling altogether.
3. Easier to clean is subjective - easier than what? There were never leaks/spills that were not instantly cleaned up.

2 comments
Westinghouse
ELECTROLUX ..Westinghouse

Hi Mary Ann,
Narelle from Electrolux here.
We are sorry to hear you are experiencing problems with your Electrolux appliance. If you wish to discuss this further please feel free to contact Narelle at [email protected]
Thanks



Mary Ann
Mary Ann
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Neil

NeilAdelaide

Everything Freezes or is too warm

published

I purchased this Fridge 2 years ago to keep drinks in. The back wall ices up constantly. If you move the temperature knob 1 mm the temperature changes drastically. We have had to put up with warm drinks or frozen drinks we have had exploding cans, frozen bottles. I really think one day I will go on here and read someone has been seriously hurt from a drink exploding as someone opens the door to one of these death traps.

Not impressed with Westinghouse fridges at all - were good once but not anymore!!!!

published

A fridge that only lasts 2 years!

published

Purchased in November 2012. The temperature control of the fridge has always been poor but it did the basic job.
Lasted two and a half years. Warranty only lasts for 2 years. How convenient.
Like many others, the compressor was running 24/7 but not cooling the interior.
This fridge must be made to last two years only
I thought the Westinghouse brand meant quality. Obviously they do not care about the consumer!!
I can guarantee the following:
1. No more Westinghouse fridges (and I will tell everyone I know the same)
2. Before I buy another fridge I am going to read reviews first rather than just listen to some saleperson in the store

1 comment
Westinghouse
ELECTROLUX ..Westinghouse

2 year fridge

published
Wayne

Wayne

  • 5 reviews

Absolutely an unreliable fridge absolute rubbish

published
Elisa

ElisaWollongong

  • 3 reviews

The worst fridge purchase we ever made

published

Bought the pigeon pair in 2010. Have had nothing but trouble with them both. Temperature very hard to control, either too hot or too cold. Freezer drawers all broken due to the cold temperatures. The REAL Problem is now the Fridge has stopped working. The Motor and fan still works but we think the thermometer is gone. Considering we have only had it for 4 and a half years this is really disappointing. To replace new is over $600 which I don't have and I don't think we should pay a repair man at least $300 to repair it when it is not our fault and the fridge has been well looked after. Would not buy one again

1 comment
Westinghouse
ELECTROLUX ..Westinghouse
Upright Fridges / Refrigerators

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Not a good buy

published

On our 3rd fridge .Had to replace with same because of contract .Just rubbish but had no other to choose

1 comment
Westinghouse
ELECTROLUX ..Westinghouse
Maryanne

MaryanneEast Ringwood

A shocking fridge

published

I bought the WRM2400WC about 2 years ago with the side by side freezer. The condensation is awful and I always seem to have water seeping out at the bottom trays. I have adjusted the temperature numerous times to no avail and have continual problems with food going off well before its use by date. Don't know whether it's worth having it looked at judging by othe people's comments. I also have problems with the freezer freezing more at the top end than the bottom.

1 comment
Westinghouse
ELECTROLUX ..Westinghouse
Mary L

Mary Lbwraville

Just don't

published

Purchased late 2012 keep freezing the food had thermostat changed still freezing early 2013 replaced with new fridge now after still freezing the food and exploding the beer seeking refund will not take a replacement sick of throwing out food... and just over it! This fridge really needs work! Rang company they want to send out techs! Guess the journey just goes on and on...

fridge not a freezer..time to get money back

1 comment
Westinghouse
ELECTROLUX ..Westinghouse
annette.thorpe.169

annette.thorpe.169Queensland, Australia

Will never buy this brand again!

published
1 comment
Westinghouse
ELECTROLUX ..Westinghouse
Peter

PeterSydney

  • 2 reviews

Disappointing fridge

published
1 comment
Westinghouse
ELECTROLUX ..Westinghouse
Maurice

MauriceSydney

Westinghouse brand stands for nothing

published

This fridge has completely failed inside 3.5 years. It has not been moved at all since it was delivered. The costs of on site service to apply parts still covered under warranty are very prohibitive. A terrible customer experience, dealing with the fridge and inept customer service staff. Avoid this brand.
Brand
Brand stood for little. The fridge has not lasted 3.5 years

3 comments
Westinghouse
ELECTROLUX ..Westinghouse
Trev and Di
Trev and Di

Hi, We are looking at replacing our existing Westinghouse (20 years old) with the same brand but am now wondering if we should be looking elsewhere. Disappointed with all the bad reviews. Di

Westinghouse
ELECTROLUX ..Westinghouse
Upright Fridges / Refrigerators

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Cozican

CozicanPerth, Western Australia

  • 4 reviews
  • 1 like

Great for my unit!

published

I bought the Westinghouse WRM2400** and found it to be very quiet and functional.Considering the price $550 from my local electrical store, i am very happy with the performance of this product.Initially i was concerned with the condensation on the rear wall,then read the information sheet explaining that this was normal and demonstrates that the fridge is operating correctly.Overall a great buy and pleased with its performance.
Very quiet,simple design,inexpensive
Vegetable/fruit compartment too small for my needs.Needs a warning regarding the condensation

Disappointed

published
1 comment
Westinghouse
ELECTROLUX ..Westinghouse

Absolutely appaling fridge

published
4 comments
Terry pain
Terry pain
Witsend
Witsend
Westinghouse
ELECTROLUX ..Westinghouse
Page 2 of 2
See all Westinghouse WRM2400 (240L, Upright) reviews

Questions & Answers

CJ Tas

CJ Tasasked

WRM2400WC (White)

Westinghouse fridge WRM2400WC icing up around fan. Runs continually. Seal looks OK. Drain clear. Turned off to deice but after 30 mins panel top left starting creaking and bowing into the fridge. Turned fridge back on and rear panel went back into place. Still icing up. Have checked rear is clear of fluff etc. Is there anything I can do? Or is a case of new fridge? I live in a rural area so it will be expensive to get technician and looking at comments, likely that it will be a new fridge required. It's not that old either.

3 answers
LCM
LCM

Hi mate,

If it's already out of warranty, bad luck, get a new one. Not worth fixing at all. It will come back after you get it fix anyway.

Cheers

Nik
Nik

My saga would take too long to type but, errmm, buy a new fridge.

I paid for the service call to determine the fridge was buggered, it was a year out of warranty. Too'd and fro' and accepted a replacement unit for a tad under $300, plus $130 service call. Same week Aldi had 240ltr fridge identical to old Westinghouse (new one isn't the same and isn't as useful) for the disgusting price of ******, and a hundred or so less than the total I paid out to Electrolux.

The point of the exercise is not service or response times, it's the fact that a cheap product that is highlighted as having a light, great lol, will only last a very short time. A product that, and I quote from an Electrolux representative that costs thousands cannot be expected to last long either because of all the bells and whistles included means that it will guarantee that it will fail within or without the warranty period and nobody is surprised in either case.

CJ Tas
CJ Tas

Yes, seems like new fridge is the only answer. Sigh! Have six year warranty. Fingers crossed!

Alanksmith

Alanksmithasked

WRM2400WC (White)

Hi
Our fridge is creating a build up of ice on the back wall around the fan. Would you please advise the likely cause and best option for resolving the problem. The fridge is around 3 years old.
Regards Alan

1 answer
Wayne
Wayne

Hi Alan, My Mums Westinghouse WRM2400WC White fridge had the same issue with the back wall icing up around the Fan area.I think their is nothing you can do about it, thats just the normal operation of this fridge. My Mums Westighouse WRM2400WC fridge only lasted just over 2 years and 2 months so you doing well getting past 2 years with your Westinghouse WRM2400WC fridge

graham.bayly.1

graham.bayly.1asked

WRM2400WC (White)

Purchased 2012 not a problem, until now have been away fro 4 weeks came back to find Fozen back panel near Fan assembly compressor hasn't turned off tried turning power of for it to melt ice of back wall, have turned power back on after ice melt and left temp gauge lowest setting compressor will not turn off. After hours turned on...?????? Not Defrosting

5 answers
Westinghouse
ELECTROLUX ..Westinghouse

Hi Graham,
Nicole from Electrolux here.
Electrolux will be able to assist you with this query. Can you please email me your contact details at [email protected] attention Nicole. We look forward to hearing from you soon.
Thanks
Nicole
Electrolux Customer Care

kev
kev

How did you go with Electrolux Graham, any luck? My fridge is doing the same thing!

graham.bayly.1
graham.bayly.1

Hello Nicole... I had to replace it after service check found the pipes were blocked, as i had extra cover I had to purchase a new Fridge due to the model was dicontinued. I have now purchased a Fisher & paykel... not happy due to the price difference and i did have a perfectly running fridge until i came back ... thanks anyways. regards Graham Bayly

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