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Reviews

1.1

18 reviews
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    AlexandraW

    AlexandraWEdensor Park

    • 4 reviews

    Bad temperature control

    published

    It is very difficult to maintain a constant temperature throughout the machine. Food at the front doesn't cool very well or stay cool. Food at the back freezes. Food at the bottom doesn't stay cool. Food at the top freezes. The crisper doesn't keep fruit and vegetables fresh for very long.

    Date PurchasedNov 2014

    Gas leak! Broken down after just 3 years

    published
    Date PurchasedJun 2014
    paddy

    paddymorgan south australia

    Not worth your money

    published

    3yrs old and had it not worth money, nothing good to say about this product. Live in a rural area, no refrigeration repair near here. Would not buy anything from Westinghouse ever again. $700 of pension money gone in a blink and [name removed] wants to cut us back.

    Date PurchasedMar 2014
    7 comments
    Westinghouse
    ELECTROLUX ..Westinghouse
    paddy
    paddy

    yes ben would like very much to discuss this with you if you can please give me your contact number I have sent you mine via email yours in anticipation paddy



    paddy
    paddy
    Upright Fridges / Refrigerators

    Find out how Westinghouse WRM2400WC (240L, White) compares to other Upright Fridges / Refrigerators

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    They don't make 'em like they used to!

    published
    Date PurchasedSep 2010

    Should have lasted longer

    published

    Bought September 2013 - stopped cooling couple of days ago. Electrolux Service man been this morning and part of problem is compressor damage. Replacement parts are covered under warranty but the fridge has to be taken away to be repaired and customer has to pay for pick-up and return delivery, labour to repair fridge and this morning's service call - total will be about same as price paid for fridge. Freezer purchased at same time as fridge broke down in January - not covered by warranty - and that cost a few hundred dollars to get fixed. I certainly would not rush out and buy another Westinghouse product.

    Date PurchasedSep 2013
    1 comment
    Westinghouse
    ELECTROLUX ..Westinghouse

    Lemon

    published

    Purchased on the 3/3/2013, failed on 15/8/2016. Unit has a slow gas leak and so does not cool anymore. Called Electrolux service, not helpful. Need to pay $140 for a service call so that a tech can tell me its broken and not worth fixing. He will then give me an $80 voucher for another Electrolux product. She also mentioned that the tech may offer a pro rata price for a replacement fridge. So lets see. $535-$140=$395. So if he offers me a replacement fridge for $395 or less then may be its worth it.

    Bottom line: Electrolux just do not stand behind their products anymore. This model is a lemon, walk away.

    Date PurchasedMar 2013
    2 comments
    Westinghouse
    ELECTROLUX ..Westinghouse
    chenny042
    chenny042
    Graybells

    GraybellsMt. Martha

    • 3 reviews
    • 2 likes

    Dead at 45 months

    published

    Worked well for 45 months then froze up. Tried to adjust temp. but had to turn off to get rid of ice at back panel. Turned on but didn't cool contents at all. A DUD fridge if only lasts this very short time. While working properly we had no issues with its operation but 45 months is not good enough.

    Date PurchasedNov 2012
    3 comments
    Westinghouse
    ELECTROLUX ..Westinghouse
    Graybells
    Graybells
    Graybells
    Graybells

    Still haven't heard a thing yet. Do Westinghouse really care for their customers. Will be informing Choice of this situation. Regards, Grabells.

    What a terrible disappointment!!

    published

    I bought this fridge for my mother...thinking I was buying a quality product...was I wrong!!! The fridge hasn't been able to maintain temperature for the last 12 months...what a pleasure (not) of having to clean up smashed bottles all the time!!! We will NOT be buying a Westinghouse EVER AGAIN!

    1 comment
    Westinghouse
    ELECTROLUX ..Westinghouse
    JAYB

    JAYBperth

    Dud Fridge

    published

    Bought this fridge in May 2012 and its now dead. Fridge mechanic said it had a pinhole leak and it wasn't worthwhile fixing. Cant believe that a fridge in this day and age lets me down so soon. Called the service center in Sydney and they said because i didn't get their fridge mechanic to look at it they were not prepared to assist. Dud service all round, Will never Buy a Westinghouse appliance for the rest of my life!

    1 comment
    Westinghouse
    ELECTROLUX ..Westinghouse
    Upright Fridges / Refrigerators

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    Mary Ann

    Mary Ann

    • 2 reviews

    Terrible

    published

    I purchased this refrigerator in October 2011. In December 2015 it began freezing up.
    1. No it does not maintain a good temperature in any compartments.
    2. It was louder than it should have been while it was freezing everything, then it quietened and stopped cooling altogether.
    3. Easier to clean is subjective - easier than what? There were never leaks/spills that were not instantly cleaned up.

    2 comments
    Westinghouse
    ELECTROLUX ..Westinghouse

    Hi Mary Ann,
    Narelle from Electrolux here.
    We are sorry to hear you are experiencing problems with your Electrolux appliance. If you wish to discuss this further please feel free to contact Narelle at [email protected]
    Thanks

    Mary Ann
    Mary Ann

    Not impressed with Westinghouse fridges at all - were good once but not anymore!!!!

    published

    A fridge that only lasts 2 years!

    published

    Purchased in November 2012. The temperature control of the fridge has always been poor but it did the basic job.
    Lasted two and a half years. Warranty only lasts for 2 years. How convenient.
    Like many others, the compressor was running 24/7 but not cooling the interior.
    This fridge must be made to last two years only
    I thought the Westinghouse brand meant quality. Obviously they do not care about the consumer!!
    I can guarantee the following:
    1. No more Westinghouse fridges (and I will tell everyone I know the same)
    2. Before I buy another fridge I am going to read reviews first rather than just listen to some saleperson in the store

    1 comment
    Westinghouse
    ELECTROLUX ..Westinghouse

    2 year fridge

    published
    Wayne

    Wayne

    • 5 reviews

    Absolutely an unreliable fridge absolute rubbish

    published
    Elisa

    ElisaWollongong

    • 3 reviews

    The worst fridge purchase we ever made

    published

    Bought the pigeon pair in 2010. Have had nothing but trouble with them both. Temperature very hard to control, either too hot or too cold. Freezer drawers all broken due to the cold temperatures. The REAL Problem is now the Fridge has stopped working. The Motor and fan still works but we think the thermometer is gone. Considering we have only had it for 4 and a half years this is really disappointing. To replace new is over $600 which I don't have and I don't think we should pay a repair man at least $300 to repair it when it is not our fault and the fridge has been well looked after. Would not buy one again

    1 comment
    Westinghouse
    ELECTROLUX ..Westinghouse
    Upright Fridges / Refrigerators

    Find out how Westinghouse WRM2400WC (240L, White) compares to other Upright Fridges / Refrigerators

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    Not a good buy

    published

    On our 3rd fridge .Had to replace with same because of contract .Just rubbish but had no other to choose

    1 comment
    Westinghouse
    ELECTROLUX ..Westinghouse
    Mary L

    Mary Lbwraville

    Just don't

    published

    Purchased late 2012 keep freezing the food had thermostat changed still freezing early 2013 replaced with new fridge now after still freezing the food and exploding the beer seeking refund will not take a replacement sick of throwing out food... and just over it! This fridge really needs work! Rang company they want to send out techs! Guess the journey just goes on and on...

    fridge not a freezer..time to get money back

    1 comment
    Westinghouse
    ELECTROLUX ..Westinghouse
    annette.thorpe.169

    annette.thorpe.169Queensland, Australia

    Will never buy this brand again!

    published
    1 comment
    Westinghouse
    ELECTROLUX ..Westinghouse
    See all Westinghouse WRM2400 (240L, Upright) reviews

    Questions & Answers

    CJ Tas

    CJ Tasasked

    WRM2400WC (White)

    Westinghouse fridge WRM2400WC icing up around fan. Runs continually. Seal looks OK. Drain clear. Turned off to deice but after 30 mins panel top left starting creaking and bowing into the fridge. Turned fridge back on and rear panel went back into place. Still icing up. Have checked rear is clear of fluff etc. Is there anything I can do? Or is a case of new fridge? I live in a rural area so it will be expensive to get technician and looking at comments, likely that it will be a new fridge required. It's not that old either.

    3 answers
    LCM
    LCM

    Hi mate,

    If it's already out of warranty, bad luck, get a new one. Not worth fixing at all. It will come back after you get it fix anyway.

    Cheers

    Nik
    Nik

    My saga would take too long to type but, errmm, buy a new fridge.

    I paid for the service call to determine the fridge was buggered, it was a year out of warranty. Too'd and fro' and accepted a replacement unit for a tad under $300, plus $130 service call. Same week Aldi had 240ltr fridge identical to old Westinghouse (new one isn't the same and isn't as useful) for the disgusting price of ******, and a hundred or so less than the total I paid out to Electrolux.

    The point of the exercise is not service or response times, it's the fact that a cheap product that is highlighted as having a light, great lol, will only last a very short time. A product that, and I quote from an Electrolux representative that costs thousands cannot be expected to last long either because of all the bells and whistles included means that it will guarantee that it will fail within or without the warranty period and nobody is surprised in either case.

    CJ Tas
    CJ Tas

    Yes, seems like new fridge is the only answer. Sigh! Have six year warranty. Fingers crossed!

    Alanksmith

    Alanksmithasked

    WRM2400WC (White)

    Hi
    Our fridge is creating a build up of ice on the back wall around the fan. Would you please advise the likely cause and best option for resolving the problem. The fridge is around 3 years old.
    Regards Alan

    1 answer
    Wayne
    Wayne

    Hi Alan, My Mums Westinghouse WRM2400WC White fridge had the same issue with the back wall icing up around the Fan area.I think their is nothing you can do about it, thats just the normal operation of this fridge. My Mums Westighouse WRM2400WC fridge only lasted just over 2 years and 2 months so you doing well getting past 2 years with your Westinghouse WRM2400WC fridge

    graham.bayly.1

    graham.bayly.1asked

    WRM2400WC (White)

    Purchased 2012 not a problem, until now have been away fro 4 weeks came back to find Fozen back panel near Fan assembly compressor hasn't turned off tried turning power of for it to melt ice of back wall, have turned power back on after ice melt and left temp gauge lowest setting compressor will not turn off. After hours turned on...?????? Not Defrosting

    5 answers
    Westinghouse
    ELECTROLUX ..Westinghouse

    Hi Graham,
    Nicole from Electrolux here.
    Electrolux will be able to assist you with this query. Can you please email me your contact details at [email protected] attention Nicole. We look forward to hearing from you soon.
    Thanks
    Nicole
    Electrolux Customer Care

    kev
    kev

    How did you go with Electrolux Graham, any luck? My fridge is doing the same thing!

    graham.bayly.1
    graham.bayly.1

    Hello Nicole... I had to replace it after service check found the pipes were blocked, as i had extra cover I had to purchase a new Fridge due to the model was dicontinued. I have now purchased a Fisher & paykel... not happy due to the price difference and i did have a perfectly running fridge until i came back ... thanks anyways. regards Graham Bayly

    Get an answer from our members and Westinghouse representatives

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