Waited 30 minutes for someone to answer the phone and got fed up hearing the same message over and over. The compare the market woolworths link doesn't work so I'm going somewhere else.

Appallingly rude, arrogant claims consultant who a week after my accident when I was told that the 'no fault cover' would be honoured within the week, completely contradicted the initial consultant's assurances of a smooth process and I find that I am now going to have to pay for my repairs out of my own pocket while they attempt to recover funds from the at-fault, uninsured cowboy driver who hit me. Being a foreign visitor of no fixed address, even a complete moron can fathom the likelihood of the parasitic insurers recovering costs from him. The purpose of insurance is to mitigate out of pocket costs when the driver is blameless in an accident - NB Hollards.

Might be good value but when you claim you will regret that. No one contacts you back and if you try to call be prepared to wait 45 min on hold. My car has been stolen 3 weeks ago and I’m still waiting for someone to call me back about my claim. I call and wait 45min each time and still get no clear direction. Absolutely positively go elsewhere and save yourself from the worst insurance ever

After getting a policy and reading the fine print sent to me i was shocked to read they have the right to cancel the policy at any time at there own descression
I called the next day to cancel it and was told no problem money won't be taken out well that was a lie the money was taken out 3 days after I canceled it and was told today it will be back in 3 to 5 days
These people are scum and lowlife robbers.
It is discusting they can get away with this take your money and eventually give it back
This won't end here I will be taking this further and making sure you loose more customers
Shame on you !

We have been lied to
They took money out of our account straight after our phone call
However on the phone they advised us money would come out after 5 working days
On top of that we cancelled our policy a day after our initial call because the new car purchase did not go thru
I find them untrustworthy and pushy on the phone

Held car insurance with Woolworths for almost three years. Cancelled my policy and was refused to get refund as I didn't cancel at the start of the billing cycle. The representative was rude and didn't show any care about customers. "That's our policy.", I was told. Well, that's why you lose customers. Cancelled all policies with Woolworths insurance and will never use them again.